At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.
The Factor Planning team plays a central role in maintaining efficient Operations and delivering for our customers in a high-growth environment. Our AD of Planning is responsible for end-to-end end-to-end production planning for our U.S. distribution centers, including addressing day-to-day operational risk, analytical problem-solving, and driving improvement of key performance indicators. We are looking for leaders with strong analytical and dive-deep skills, as well as excellent communication skills and executive presence, who can partner effectively with other leaders across functions to solve problems and execute high-level network decisions on a daily basis.
You will...
- Manage the production and fulfillment planning teams across the Factor US network, driving deliverable accountability and setting team roadmaps.
- Conduct analysis of our current Factor operations metrics and identify new key insights to optimize production planning.
- Lead continuous improvement projects around planning data inputs and analysis throughout all business units.
- Work with our internal teams to promote creative analysis of gaps in production delivery
- Partner with HRBP's and hiring managers to to support the implementation of hiring strategies
- Drive key data needs across labor planning and staffing operations, manage stakeholder expectations, present and interface with internal client stakeholders.
- Develop specific metric analysis (by site and business unit)
- Develop strategic understanding of production and fulfillment planning in order to achieve contracted service level metrics
- Develop, evaluate and implement recommendations for new methods, procedures and approaches to key headcount metrics
- Conduct ROI analysis to support in determining go forward strategies and direction
- Present cost estimations for staffing related incentive programs and/or wage adjustments
- Travel as needed
- Other projects as assigned
Key Characteristics
- Bold: you are a true entrepreneurial spirit and not afraid to take calculated risks to disrupt the status quo; you're a visionary leader that listens to your team and values their ideas
- Analytical: numbers are your friend; you translate numbers/data into action and pave the way for efficiency
- Agile: proven ability to adapt quickly and deliver results in a fast-paced environment; you don’t get overwhelmed easily and thrive with autonomy
- Results-driven: natural problem solver with excellent prioritization skills and a focus on quality
- Customer-focused: you understand the importance of highly satisfied customers and are committed to delivering a product and experience that is second to none
Preferred Qualifications
- Bachelor’s degree in Supply Chain, Industrial Engineering, Business or relevant field
- 7+ years Fulfillment Operations / Manufacture Operations /Demand Planning (scheduling, planning, forecasting, performance measurements)
- Superior communication; able to cultivate collaborative relationships across all levels
- Ability to solve practical problems and deal with complex variables in situations, navigating ambiguity
- Strong project management and continuous improvement skills
- Proficiency in Microsoft Word, Excel, Outlook and PowerPoint in addition to the Google Suite of products
- Any experience in implementing automation or on boarding production planning softwares is a plus
You’ll get…
- Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
- Generous PTO and flexible attendance policy
- Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
- Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
- Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
- Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain
This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.
FOR CO POSTINGS (REMOVE IF N/A):
Our company is committed to fair hiring practices and complies with all applicable laws, including the Colorado Job Application Fairness Act (JAFA). In accordance with JAFA, we will not request your age, date of birth, or dates of attendance at or graduation from an educational institution on your initial application for employment.
When submitting supporting documents such as a resume, curriculum vitae (CV), or educational transcripts, you may voluntarily redact or omit any information that would identify your age. This includes:
- Dates of birth
- Dates of attendance at educational institutions
- Dates of graduation
Your decision to redact this information will not adversely affect the consideration of your application. We evaluate all candidates based on their skills, qualifications, and experience. Please be aware that should you receive a conditional offer of employment, we may be required to request this information for legally permissible purposes, such as verifying eligibility for employment or for benefits administration and background checks.
Illinois Pay Range
$131,259—$159,000 USD
This position is also eligible for the HelloFresh equity plan.
We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers’ homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work!
At HelloFresh, we embrace diversity and inclusion. We are an equal-opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company’s commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities.
We want to adapt our processes and create a safe space that welcomes everyone so please let us know how we can accommodate our process. In case you have any accessibility requirements you can share that with us in the application form.
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HelloFresh is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at:
