Top 1845 Member services representative Jobs in Weston, Fl

Member Experience Representative - Contact Center
Dade County Federal Credit Union —Doral, FL
- $22.60 an hour
- Evenings as needed
- Spanish
- Microsoft Outlook
- Mid-level
- Life insurance
- Retirement plan
Quick Apply
Logistics Coordinator
Confidential —Davie, FL
- $45,000 - $75,000 a year
- Full-time
- Spanish
- Customer service
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Customer Care Agent II - Customer Care
180 Seminole Hard Rock Support Services —Hollywood, FL
- Weekends as needed
- Computer literacy
- Writing skills
- Research
Quick Apply
14d
Financial Services Representative I - Main Branch
Dade County Federal Credit Union —Doral, FL
- From $20.50 an hour
- Extended hours
- Spanish
- Computer literacy
- English
Quick Apply
Client Service Representative
Pet Express Animal Hospital —Davie, FL
- $16 - $22 an hour
- Part-time
- Spanish
- English
- In-person
- Disability insurance
- Health insurance
Quick Apply
5d
Member Services Representative
Planet Fitness —Davie, FL
- $14 - $16 an hour
- Computer literacy
- Cash register
- Computer skills
Quick Apply
Patient Registration Representative
University of Miami —Plantation, FL
- Full-time
- Computer literacy
- High school diploma or GED
- Math
- Health insurance
- Dental insurance
Contact Center Associate 1 - UHealth Connect (Remote)
University of Miami —Medley, FL
- Full-time
- Remote
- Spanish
- Computer literacy
- HIPAA
- Health insurance
- Dental insurance
Patient Access - Phone Scheduling Representative - Bil/Span
Florida ENT Associates —Pembroke Pines, FL
- Full-time
- 1 year
- Communication skills
- Entry level
- Opportunities for advancement
Quick Apply
5d
Patient Services Representative
IVF Florida —Hollywood, FL
- Urgently hiring
- Spanish
- Computer literacy
- High school diploma or GED
- Paid parental leave
- Paid holidays
Quick Apply
Front of House - Weston
Tijuana Flats —Weston, FL
- Part-time
- ServSafe
- No experience needed
- Ability to lift 50 pounds
- Opportunities for advancement
- Flexible schedule
Quick Apply
Patient Access - Phone Scheduling Representative
Elevate ENT Partners —Miami Lakes, FL
- Part-time
- Remote
- 1 year
- Communication skills
- Entry level
- Opportunities for advancement
Quick Apply
2d
Patient Care Concierge I (Front Desk)
CLAREMEDICA HEALTH PARTNERS LLC —Pembroke Pines, FL
- Microsoft Outlook
- Computer literacy
- BLS Certification
Quick Apply
Front Office Representative
Lumina Studio —Hollywood, FL
- $3,878.82 - $4,671.26 a month
- Full-time
- Office
- High school diploma or GED
- In-person
Quick Apply
Customer Relations Representative - State Farm Agent Team Member
Ava Stewart - State Farm Agent —Miramar, FL
- $55,000 - $100,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- 401(k)
Quick Apply
Customer Care Representative - Customer Care
Seminole Hard Rock Support Services —Hollywood, FL
- Full-time
- Background check
- Computer literacy
- Pass drug screening
- Tuition reimbursement
Quick Apply
6d
Member Services Representative (Overnight)
Planet Fitness —Hialeah Gardens, FL
- $15 - $17 an hour
- Overnight shift
- Computer literacy
- Cash register
- Computer skills
Quick Apply
Account Representative - State Farm Agent Team Member
John Ballard - State Farm Agency Intern —Davie, FL
- $40,000 - $80,000 a year
- Full-time
- Communication skills
- Entry level
- Paid time off
Quick Apply
Pre-K Aide
Renaissance Charter School at Pines —Pembroke Pines, FL
- Overtime
- Background check
- Classroom
- Microsoft Outlook
13d
Patient Access Representative
Mount Sinai Medical Center - Florida —Aventura, FL
- Full-time
- Spanish
- Hospital
- HIPAA
- Wellness program
- Disability insurance
Quick Apply

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Member Experience Representative - Contact Center

Dade County Federal Credit Union -
Doral, FL

Quick Apply

Job Details

$22.60 an hour

Benefits

Life insurance
Retirement plan

Qualifications

Customer communication
Financial sales
Math
Desktop applications
Credit union experience
Banking regulatory compliance

Full Job Description

Member Experience Representative - Main Branch - Contact Center

Location:

1500 NW 107th Avenue, Miami, FL. 33172

Pay:

$22.60

Summary:

The Member Service Representative (MSR) will be responsible for providing quality service to our members. The MSR will seek to provide solutions to all member account related problems. This high contact person requires an ability to communicate effectively with prospective and current members and to represent the credit union in a positive and professional manner. The MSR helps to expand the member base by cross-selling products and services that meet their financial needs (i.e. PFP Life insurance).

Essential Duties & Responsibilities include:

Communicates with member and/or non-member in a professional, friendly, and efficient manner through either in-bound or out-bound calls.
Responds to and effectively resolves member service issues; escalates member issues to a higher authority, when necessary.
Provides excellent member service to current and potential members.
Handles all inquires on deposit accounts and loans including but not limited to: Visa credit cards, loans, mortgages, home equities, share certificates, retirement plans, bill payments/on-line banking, direct deposit, payroll deduction, and ATM/Debit cards.
Possess a thorough knowledge of Dade County Federal Credit Union products, services, policies and procedures
Effectively cross-sells credit union products and services (i.e. PFP Life Insurance).
Participates in helping to regularly meet or exceed established contact center service and productivity goals as established by the EVP and/or Contact Center Director
Regularly meets or exceeds established individual contact center productivity goals that include but are not limited to: abandon call rate percentage, number of calls answered, availability, average talk time, average time in “not ready”.
Complies with all Bank Secrecy Act (BSA) regulations and standards, attends all required BSA training.
Completes special projects and tasks as assigned.
Perform all other related duties as required.

Basic Knowledge/Skills/Abilities:

Excellent communication and organizational skills.
Proficient knowledge of PC applications, including but not limited to Microsoft Office (Excel, Word, and Outlook).
Must be highly motivated, flexible, and organized while being able to handle multiple projects and tasks.
Must have a thorough understanding of credit union/bank operations and all necessary credit union regulations.
Must be detailed oriented and display excellent mathematical skills.
Excellent telephone etiquette.
Must have a sales and service oriented mentality with a proven track record in these areas.
Flexible schedule to include evening and Saturday hours.

Experience:

At least 1-3 years related experience and/or training in a bank/credit union call center/branch environment.
Must have knowledge of credit union policies, procedures, regulations, and industry practices.
Fluent in the Spanish Language is desired.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Quick Apply

Refine Your Search

member services representative jobs in weston, fl

Member Experience Representative - Contact Center

Logistics Coordinator

Customer Care Agent II - Customer Care

Financial Services Representative I - Main Branch

Client Service Representative

Member Services Representative

Patient Registration Representative

Contact Center Associate 1 - UHealth Connect (Remote)

Patient Access - Phone Scheduling Representative - Bil/Span

Patient Services Representative

Front of House - Weston

Patient Access - Phone Scheduling Representative

Patient Care Concierge I (Front Desk)

Front Office Representative

Customer Relations Representative - State Farm Agent Team Member

Customer Care Representative - Customer Care

Member Services Representative (Overnight)

Account Representative - State Farm Agent Team Member

Pre-K Aide

Patient Access Representative

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