AlphaStaffHCM is seeking a Product Implementation Analyst to introduce our time-and-attendance platform, the UKG Workforce Ready (WFR) suite, to both prospective and existing clients. This role will also involve setting up and supporting our clients. The ideal candidate will be able to manage client implementations and configurations and provide ongoing support for UKG WFR products. It is essential that the Product Implementation Analyst comprehends the business, operational, and technical requirements for each project. The successful candidate will be organized, detail-oriented, and a highly motivated self-starter.
Salary: 80K to 90K
Responsibilities include, but are not limited to:
- Implement new software solutions, configuration changes, and interfaces.
- Introduce the time and attendance platform to prospects and existing clients via demo.
- Use the UKG implementation tools to facilitate discovery sessions with clients and consult on system configurations, scope, and use creativity and commitment to resolve issues.
- Stay abreast of WFR enhancements, updates, and new configuration settings to promote value-driven opportunities for AlphaStaffHCM’s UKG user base.
- Proactively and strategically promote and implement such enhancements, updates, and new configuration settings.
- Perform system configuration/development changes necessary to develop and/or maintain time and attendance environments.
- Coordinate and facilitate the testing of UKG configuration and integrated solutions.
- Perform troubleshooting for time and attendance issues.
- Follow resolution and escalation procedures based on problem severity and impact.
- Continually seek opportunities to increase client satisfaction and meet and exceed their expectations.
- Provide UKG product and subject matter expertise to the client.
- Push creative thinking beyond the boundaries of existing industry practices and client mindsets.
Qualifications:
Education & Experience:
- Bachelor’s degree preferred, or 2-4 years combined equivalent of work experience and education.
- 5+ years of experience in UKG implementations as a functional or technical consultant.
- Project knowledge of integrating UKG and PrismHR systems.
- Problem-solving and critical thinking skills to provide out-of-the-box UKG client solutions, workflows, and configurations.
- Ability to multitask between different projects and clients.
- Ability to perform UKG product demos and facilitate training to administrators and end users.
- Experienced in creating UKG job aids and user documentation.
- Experience working independently without daily supervision.
- Confidence and an extensive knowledge of emerging industry practices when solving business problems.
Preferred Skills:
- Experience working with a PEO/HCM
- Experience with Salesforce
- Experience implementing the UKG Ready/Pro full suite (Payroll, HR, Talent, Benefits Admin, Performance Management, etc.)
Work Environment
This position is primarily office-based, with work performed on a computer in either a corporate office or a remote home office setting. The role may require using telephones, participating in virtual or in-person meetings, attending company events, and completing training sessions. The environment is designed to be accessible and inclusive, and reasonable accommodations will be provided as needed to support individuals with disabilities.
What We Offer
We are proud to provide a comprehensive and competitive total rewards package designed to support your health, financial security, and overall well‑being. Highlights include:
Competitive Compensation
-
Salary package aligned with experience and market standards.
Robust Benefits Package
- Medical Insurance: More than 80% employer‑covered for employees and approximately 56–66% employer‑covered for dependents (varies by United Healthcare plan).
- Dental & Vision Coverage
- Long‑Term Disability: 100% employer‑paid
- Supplemental Insurance Options
- HSA & FSA Eligibility:
- Includes a $1,000 employer HSA contribution for eligible plans
- Pet Insurance
- Legal Discount Plan
- And more
Retirement Benefits
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401(k) plan with company contribution
Wellness & Work-Life Support
Your holistic well‑being matters to us. We offer:
- A year‑round wellness event calendar
- Wellness challenges
- Employee Assistance Program (EAP) for confidential support
- Employee discount program
- A culture that encourages balance and personal wellness
Paid Time Off
- Generous PTO
- Paid holidays
- Floating holiday
- Volunteer time off, empowering you to give back
Company Overview:
Since 1997, AlphaStaffHCM has delivered HR outsourcing solutions to thousands of small and medium-sized businesses across the country, as well as some large organizations. AlphaStaffHCM is majority-owned by its management team, giving it the freedom to invest in its employees and client relationships to drive long-term value. With a dynamic, adaptable approach, we continually find the best solutions to meet our clients’ needs. We help our clients improve talent management, compliance, employee benefits, and HR technology by creating tailored solutions. Our experienced leadership team comprises thought leaders in the human capital management and insurance sectors. We are constantly looking for “athletes” – driven and passionate individuals, to join our dynamic team. Our company culture emphasizes diversity and a collaborative environment where everyone’s opinion is valued. As a team, we have one mission: to create Raving Fans with every interaction as we help our clients solve day-to-day human capital challenges better, faster, and smarter.
Disclaimers:
AlphaStaff, Inc. is an Equal Employment Opportunity (EEO) employer and does not discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), past or present military service, disability, genetic information, or any other basis protected by applicable federal, state, or local laws. AlphaStaff, Inc. also prohibits harassment of applicants or employees based on any of these protected categories.
To help ensure a safe, healthy, and productive work environment for our employees and others, to protect company property, and to ensure efficient operations, AlphaStaff, Inc. has adopted a policy of maintaining a workplace free of drugs and alcohol. Employees and applicants may be requested to submit to drug and alcohol testing in accordance with applicable law.
AlphaStaff, Inc. complies with the Family and Medical Leave Act (FMLA) and provides eligible employees with leave as required by law.
AlphaStaff, Inc. also adheres to the Employee Polygraph Protection Act (EPPA), which prohibits polygraph or lie detector testing of employees except where permitted by law.
This job posting is a corporate role within AlphaStaff’s internal team and is not associated with client-facing staffing services but is intended for hiring within our internal operations.
CCPA Notice can be found at: https://www.alphastaff.com/privacy-notice-to-california-job-applicants/
