Top 7631 Clinical support staff Jobs in Weston, Ma

Quality Assurance Associate - Residential
Charles River Center —Needham, MA
- $31.25 an hour
- Full-time
- English
- Mid-level
- Residential
Medical Assistant
Greater Boston Urology —Framingham, MA
- $25 - $27 an hour
- Full-time
- Surgery
- Computer literacy
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
Unit Coordinator
Dana-Farber Cancer Institute —Cambridge, MA
- $43,200 - $48,700 a year
- Full-time
- Inpatient
- No experience needed
- Mid-level
10d
Supervisor of Operations for Front Desk , Insurance Billing Support, Customer Service
Newton Chiropractic & Wellness Centre —Newton, MA
- $20 - $26 an hour
- 8 hour shift
- Microsoft Excel
- Sales
- Customer service
- Free parking
- Health insurance
Quick Apply
Clinical Assistant I Inpatient
Dana-Farber Cancer Institute —Cambridge, MA
- $47,840 - $58,024 a year
- Full-time
- CPR Certification
- Computer literacy
- BLS Certification
10d
Patient Services Coordinator – Women’s Health
AFA Midwifery, Obstetrics & Gynecology, PC —Concord, MA
- $22 - $26 an hour
- Full-time
- Bilingual
- Private practice
- Customer service
- Paid holidays
- Disability insurance
Quick Apply
Operations Associate & Receptionist
Visterra —Waltham, MA
- $30 - $36 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Bachelor's degree
Quick Apply
Medical Receptionist
Boston IVF —Waltham, MA
- $23 - $27 an hour
- Urgently hiring
- Computer literacy
- High school diploma or GED
- Computer skills
- AD&D insurance
- Paid holidays
Quick Apply
Medical Support Assistant (Advanced)
US Veterans Health Administration —Bedford, MA
- $56,518 - $73,474 a year
- Part-time
- Background check
- Writing skills
- Medical office experience
Patient Navigation Specialist
Beth Israel Lahey Health —Needham, MA
- $70,000 - $95,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
4d
Quality Associate
Biocytogen —Waltham, MA
- $55,000 - $60,000 a year
- Full-time
- Microsoft Excel
- Master's degree
- Bachelor's degree
- AD&D insurance
- Paid holidays
Quick Apply
Clinical Administrative Specialist
Dana-Farber Cancer Institute —Boston, MA
- $50,070 - $60,730 a year
- Full-time
- Hybrid work
- Word processing
- Medical office experience
- High school diploma or GED
Undergraduate Program Assistant
Boston College —Chestnut Hill, MA
- $24.78 - $30.96 an hour
- Full-time
- High school diploma or GED
- University
- Bachelor's degree
- Paid holidays
- Health insurance
Patient Access Associate I
Emerson Hospital —Concord, MA
- $19.00 - $27.68 an hour
- Part-time
- Hospital
- Writing skills
- English
EHR Applications Analyst 1 – Hospital Billing
Beth Israel Lahey Health —Charlestown, MA
- $72,800 - $95,680 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- System design
3d
Analyst (Newton Sept 2027)
Health Advances —Newton, MA
- $85,000 a year
- Full-time
- Hybrid work
- US work authorization
- Fair chance
- Communication skills
- Paid holidays
- Disability insurance
Lab Support Tech
Boston Medical Center —Boston, MA
- $20.12 - $26.02 an hour
- Part-time
- Hospital
- High school diploma or GED
- Communication skills
- Health insurance
- Dental insurance
10d
Staff Assistant, Office of Educational Affairs
Tufts University —Boston, MA
- $23.00 - $31.70 an hour
- Hybrid work
- Mid-level
- Office
- Administrative experience
Neuropsychology Technician
Boston Children's Hospital —Waltham, MA
- $19.83 - $29.49 an hour
- Full-time
- Clinic experience
- Mid-level
- Clinic
14d
Clinical Research Assistant
Adams Clinical —Boston, MA
- $24.00 - $26.92 an hour
- Vital signs
- High school diploma or GED
- Bachelor's degree
- Health savings account
- Health insurance

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Quality Assurance Associate - Residential

Charles River Center -
Needham, MA

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Job Details

Full-time
$31.25 an hour

Qualifications

Data collection

Full Job Description

Classification: Full-Time/Non-Exempt

Department: Administration

Reports to: Director of Quality Assurance

Position Summary

The Quality Assurance Associate supports the Director of Quality Assurance in monitoring, evaluating, and improving the quality and compliance of DDS-funded residential services.

This role partners with program leadership to ensure adherence to DDS regulations, agency policies, and best practices related to health, safety, individual rights, and person-centered care.

Essential Duties and Responsibilities

Administration

Conduct routine and targeted audits of residential programs to assess compliance with:
- DDS regulations (e.g., licensing indicators, MAP requirements, ISP timelines)
- Agency policies and procedures
Review documentation across systems (e.g., HCSIS, electronic health records, and paper records) to ensure accuracy, completeness, and consistency.
Identify quality concerns, develop improvement strategies, and support implementation.
Verify implementation and effectiveness of quality improvement initiatives.
Provide technical assistance and subject matter expertise to operational leadership.
Partner with operations to design and implement local process improvement initiatives.
Identify deficiencies and assist with developing corrective action plans.
Track corrective actions and verify timely completion.
Participate in division meetings and report on quality indicators.
Review satisfaction survey data and support the design, implementation, and evaluation of improvement strategies.

Compliance

Partner with operations to implement agency and local policies and procedures.
Conduct regular audits of residential operations to assess compliance with:
- DDS regulations
- Agency policies and procedures
- Internal quality standards
Analyze audit findings, incident data, and quality trends (e.g., medication occurrences, ISP compliance).
Assist residential programs in preparing for DDS licensing, certification, and survey reviews.
Conduct mock audits and certification readiness reviews.
Identify systemic issues and recommend training or process improvements.
Partner with program leadership to implement measurable quality improvement initiatives.
Monitor progress toward compliance benchmarks and performance indicators.
Collaborate with operations leadership to develop corrective action plans and verify implementation.
Provide guidance on regulatory requirements and documentation standards.

Risk Management

Review incident reports for accuracy, completeness, and regulatory compliance.
Support investigations involving incidents, allegations, and complaints, as assigned.
Conduct internal investigations by reviewing facts, determining findings, and recommending appropriate responses.
Identify trends and collaborate with operations to develop risk mitigation strategies.
Assist with the implementation of risk reduction initiatives.

Education and Training

Identify training needs in collaboration with Quality Assurance leadership and Operations.
Partner with Human Resources and Operations to develop training resources that support quality and compliance standards.
Provide training and coaching to staff on topics including:
- Documentation standards
- Individual rights and human rights processes
- Incident reporting
- Risk management
Provide ongoing technical support and consultation as needed.

Systems Analysis, Design, and Improvement

Provide quality assurance and process improvement expertise across residential services.
Partner with Program Directors, nursing staff, and clinical teams to resolve compliance concerns.
Participate in interdisciplinary meetings and quality assurance reviews.
Communicate audit findings, recommendations, and improvement opportunities clearly and professionally to leadership.
Support continuous quality improvement initiatives designed to strengthen service delivery and regulatory compliance.

Preferred Education

Bachelor's degree in Human Services or a related field.

Experience

3-5 years of experience in human services within DDS-funded programs.

Knowledge

DDS certification standards for residential services.
Individual Support Plan (ISP) development and implementation
Data collection and outcome measurement

Skills

Strong analytical and problem-solving abilities
Excellent organizational skills
Effective written and verbal communication

Core Competencies

Attention to detail and audit accuracy
Data analysis and trend identification
Knowledge of person-centered and outcome-based services
Ability to manage multiple priorities and audits simultaneously
Strong collaboration and relationship-building skills
Professional communication and presentation skills

Performance Expectations

Success in this role is demonstrated by:

Timely completion of audits and certification readiness activities
Measurable improvements in compliance and service quality
Effective collaboration with program leadership
Ongoing certification readiness across all residential programs
Meaningful contributions to continuous quality improvement initiatives

Language & Communication Skills

Fluent in English, with the ability to read, analyze, and interpret reports, clinical data, policies, and other professional documentation.
Strong ability to write professional reports, progress notes, correspondence, and other clinical documentation.
Capacity to effectively communicate with individuals using various communication methods.

Physical Demands

Ability to stand, walk, sit, stoop, kneel, crouch, and crawl as required.
Frequent lifting of up to 25 pounds and occasional lifting of up to 100 pounds to assist with personal care activities and crisis interventions.
Adequate vision, including close, distance, and peripheral vision, necessary for monitoring, observation, and maintaining safety.
Ability to travel between program locations and participate in on-site meetings, trainings, and emergency response activities as needed.

Reasoning Ability

Ability to follow detailed written and oral instructions.
Ability to exercise sound clinical judgment in complex situations.
Ability to analyze information, identify solutions, and implement appropriate interventions while maintaining compliance with regulatory and organizational standards.
Ability to balance multiple priorities and make timely decisions in a fast-paced environment.

Apply Now

Refine Your Search

clinical support staff jobs in weston, ma

Quality Assurance Associate - Residential

Medical Assistant

Unit Coordinator

Supervisor of Operations for Front Desk , Insurance Billing Support, Customer Service

Clinical Assistant I Inpatient

Patient Services Coordinator – Women’s Health

Operations Associate & Receptionist

Medical Receptionist

Medical Support Assistant (Advanced)

Patient Navigation Specialist

Quality Associate

Clinical Administrative Specialist

Undergraduate Program Assistant

Patient Access Associate I

EHR Applications Analyst 1 – Hospital Billing

Analyst (Newton Sept 2027)

Lab Support Tech

Staff Assistant, Office of Educational Affairs

Neuropsychology Technician

Clinical Research Assistant

I want to receive the latest job alert for clinical support staff in weston, ma

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