As the world’s number 1 job site*, our mission is to help people get jobs. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We're looking to grow our teams with more people who share our enthusiasm for innovation and creating the best experience for job seekers.
(*Comscore, Total Visits, March 2025)
As the Manager, Learning & Development, you’ll partner effectively with internal teams and key business partners. You’ll assist staff who are new and tenured in the Sales and Client Success organization. Developing new enablement strategies and improving universal training programs aligned to Onboarding and ongoing education and upskilling of Sales and Client Success will be a key focus. A primary accountability of this team will be to prepare our Sales, Client Success representatives for success, enabling them with the products, systems, and tools at their disposal – and ensuring an appropriately scaffolded learning experience as learners progress in their role and tenure.
As a key player in the organization, you’ll partner with department heads to align our learning and engagement efforts with company goals and function-specific priorities. You’ll build and develop your team to create content that fits our Global Learning and Enablement strategy of results, scale, and simplification, using design frameworks and adult learning theory. Evaluating program effectiveness beyond level 2 and building a chain of evidence for impact will be crucial.
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Manage and develop a team of learning enablement specialists; set goals, coach regularly, and foster an inclusive, high-performance team culture.
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Own the ongoing operation and effectiveness of the Sales and CS capability system, ensuring competency and fluency pathways translate into sustained field behavior and measurable revenue impact.
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Partner with other GTM teams, product and revenue partners to translate business priorities into clear capability objectives, enablement strategies, and success metrics aligned to GTM needs.
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Communicate program status, risks, and dependencies to leadership, proactively unblocking cross-team issues and aligning collaborators on rollout and change management approaches.
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Oversee development and launch of scalable, multimodal enablement interventions (e.g., workshops, virtual, digital, practice-based experiences), managing resources and vendors to ensure scalable, high-quality delivery and field adoption.
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Measure and continuously optimize enablement impact, establishing leading and lagging indicators, maintaining dashboards, and using performance data and collaborator feedback to refine pathways and improve revenue outcomes.
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Drive innovation in enablement practices and technology, leveraging adult learning principles, behavioral science, and emerging tools (including AI) to enhance scalability, engagement, and measurable behavior change.
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Requires a minimum of 10 years of related experience; or a minimum of 8 years of related experience with a Bachelor’s degree; or 6 years and a Master’s degree; or a PhD with 3 years of experience.
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Experience delivering enablement for client-facing GTM teams (Sales and Client Success essential).
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Experience implementing learning analytics dashboards and continuous improvement loops to measure impact and optimize enablement.
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Expertise designing and scaling multimodal learning programs (ILT, VILT, digital, blended) with measurable business outcomes.
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Excellent business partner and collaborator management, communication, and influence skills, able to align senior cross-functional leaders and translate business priorities into effective learning strategies.
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Proven knowledge of adult learning principles, inclusive and accessible design, and modern learning technologies (e.g., LMS/LXP and authoring/simulation tools such as Synthesia, Elucidat, SmartBuilder, Vyond).
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Demonstrated program and project management capability, managing multiple workstreams including prioritization, planning, risk management, vendor oversight, and data-driven iteration.
This is a hybrid role based in the Stamford, Elm office
Tier 3 - United States of America 106,000 - 160,000 USD per year
We care about what you care about. We have a multitude of benefits to support Indeedians, as well as their pets, kids, and partners including medical, dental, vision, disability and life insurance. Indeedians are able to enroll in our company’s 401k plan, as well as an equity-based incentive program. Indeedians will also receive open paid time off, 11 paid holidays a year and up to 26 weeks of paid parental leave. For more information, select your country and learn more about our employee benefits, program, & perks at https://www.indeed.com/careers/benefits!
Indeed is deeply committed to building a workplace and global community where inclusion is not only valued, but prioritized. We’re proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neuro-diversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds.
Indeed provides reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please visit https://www.indeed.com/careers/accommodations. If you are requesting accommodation for an interview, please reach out at least one week in advance of your interview.
For more information about our commitment to equal opportunity/affirmative action, please visit our Careers page (https://www.indeed.com/careers).
Inclusion and belonging are fundamental to our hiring practices and company culture, forming an integral part of our vision for a better world of work. At Indeed, we’re committed to the wellbeing of our employees and on a mission to make this the best place to work and thrive. We believe that fostering an inclusive environment where every employee feels respected and accepted benefits everyone, fueling innovation and creativity.
We value diverse experiences, including those who have had prior contact with the criminal legal system. We are committed to providing individuals with criminal records, including formerly incarcerated individuals, a fair chance at employment.
Those with military experience are encouraged to apply. Equivalent expertise demonstrated through a combination of work experience, training, military experience, or education is welcome.
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AI Notice
Indeed is committed to ensuring fairness and transparency throughout our hiring process. We use artificial intelligence (AI) tools to assist in the screening, assessment, and selection of applicants for this position by analyzing information provided in resumes and applications. Our use of AI does not replace human decision-making.
Unless otherwise notified, Indeed does not use AI constituting an AEDT or an ADMT as those tools are defined in applicable laws.
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The deadline to apply to this position is 5/20/2026. Job postings may be extended at the hiring team’s discretion based on applicant volume.
Reference ID: 46969
