Top 794 Veterans service representative Jobs in Westport, Ct

Customer Service Representative (Remote)
HEALTHPLANONE, LLC —Trumbull, CT
- Full-time
- Remote
- High school diploma or GED
- SharePoint
- Communication skills
- Health insurance
Quick Apply
22h
Customer Service Representative
Aquarion Water Company —Monroe, CT
- $24.75 an hour
- Overtime
- Hybrid work
- Bilingual
- Microsoft Outlook
- Pass drug screening
Customer Experience Ambassador
Cushman & Wakefield —Norwalk, CT
- $38.68 - $45.50 an hour
- Full-time
- Mid-level
- Office
- 4 years
- Health savings account
- Disability insurance
Quick Apply
Entry Level Sales Representative
Power Home Remodeling —Norwalk, CT
- $72,000 - $130,000 a year
- Urgently hiring
- Bachelor of Science
- Bachelor's degree
- Mentoring
- Paid parental leave
- Paid holidays
Quick Apply
Entry Level Sales Representative
Power Home Remodeling —Wilton, CT
- $72,000 - $130,000 a year
- Urgently hiring
- Bachelor of Science
- Bachelor's degree
- Mentoring
- Paid parental leave
- Paid holidays
Quick Apply
9d
Sales Representative
Power Home Remodeling —Norwalk, CT
- $72,000 - $130,000 a year
- Urgently hiring
- Bachelor of Science
- Bachelor's degree
- Mentoring
- Paid parental leave
- Paid holidays
Quick Apply
Entry Level Sales Representative
Power Home Remodeling —Stamford, CT
- $72,000 - $130,000 a year
- Urgently hiring
- Bachelor of Science
- Bachelor's degree
- Mentoring
- Paid parental leave
- Paid holidays
Quick Apply
9d
Sales Representative
Power Home Remodeling —Wilton, CT
- $72,000 - $130,000 a year
- Urgently hiring
- Bachelor of Science
- Bachelor's degree
- Mentoring
- Paid parental leave
- Paid holidays
Quick Apply
9d
Entry Level Sales Representative
Power Home Remodeling —Danbury, CT
- $72,000 - $130,000 a year
- Urgently hiring
- Bachelor of Science
- Bachelor's degree
- Mentoring
- Paid parental leave
- Paid holidays
Quick Apply
9d
Operational Planner - Supply Chain
ASML —Wilton, CT
- Full-time
- Mid-level
- Analysis skills
- Bachelor's degree
Sales Representative
Power Home Remodeling —Stamford, CT
- $72,000 - $130,000 a year
- Urgently hiring
- Bachelor of Science
- Bachelor's degree
- Mentoring
- Paid parental leave
- Paid holidays
Quick Apply
9d
Explosives Detection Canine (EDC) Handler (Armed)
GARDAWORLD FEDERAL SERVICES LLC —White Plains, NY
- $28.50 an hour
- Full-time
- Military
- English
- Mid-level
Quick Apply
Sales Representative
Power Home Remodeling —Danbury, CT
- $72,000 - $130,000 a year
- Urgently hiring
- Bachelor of Science
- Bachelor's degree
- Mentoring
- Paid parental leave
- Paid holidays
Quick Apply
9d
Manufacturing Technician CWW N2
ASML —Wilton, CT
- 12 hour shift
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
AVP iOS Software Development Engineer III - MySynchrony
Synchrony —Stamford, CT
- $100,000 - $170,000 a year
- On call
- 18 years or older
- Writing skills
- Pass drug screening
- Work from home
Vendor Sourcing Associate - (Onsite)
W Services Group LLC —Hauppauge, NY
- $21.50 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Writing skills
Quick Apply
WF Optics Project Lead/Product Engineer
ASML —Wilton, CT
- Full-time
- Microsoft Outlook
- Bachelor of Science
- ERP systems
12d
Machine Shop - Foundation Team Lead
ASML —Wilton, CT
- Full-time
- Hybrid work
- Travel
- Mentoring
- Recruiting
- Work from home
14d
Production Planner Optics
ASML —Wilton, CT
- 12 hour shift
- Mid-level
- Office
- Ability to lift 50 pounds
9d
Claims Associate - (Onsite)
W Services Group LLC —Hauppauge, NY
- $21.50 an hour
- Full-time
- Customer service
- Administrative experience
- High school diploma or GED
Quick Apply

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Customer Service Representative (Remote)

HEALTHPLANONE, LLC -
Trumbull, CT

Quick Apply

Job Details

Full-time
22 hours ago

Benefits

Health insurance

Qualifications

Customer communication

Full Job Description

HealthPlanOne's mission is to help people find the right health insurance at the right price, so they live healthier lives. We are committed to making the shopping process simpler. Our mission has never been more important than it is today.

At Health Plan One, we are dedicated to providing exceptional support and care to our clients. Our mission is to ensure that our clients receive the best possible service, resources, and benefits available to them. We believe in making a positive impact on the lives of those we serve, and we are looking for individuals who share this passion.

We are seeking a motivated and compassionate Customer Service Representative (CSR) to join our team. The CSR will play a crucial role in our Retention Calls, Health and Resource Assessment (HRA), and Enrollment Verification (EV) initiatives. This role requires excellent communication skills, a customer-focused attitude, and the ability to navigate complex situations with empathy and professionalism.

Key Responsibilities

Retention Calls:

Reach out to current clients to address their questions and needs.
Focus on the 3 R’s of customer loyalty: retention, related sales, and referrals.
Provide exceptional service to retain customers and encourage word-of-mouth marketing.

Health and Resource Assessment (HRA):

Conduct thorough assessments to maximize the resources available to clients.
Identify and provide additional benefits that clients may qualify for.
Document and share impactful stories of client assistance on SharePoint under the "Make A Difference" folder.
Collaborate with carriers to acknowledge and celebrate these success stories.

Enrollment Verification (EV):

Conduct Enrollment Verification calls with the following objectives:
Verify that the customer understands the plan they enrolled in and its start date.
Ensure accurate contact information is on file and capture the customer's email address.
Confirm that the Agent of Record (AOR) has reviewed the customer's doctors and medications.
Verify that the AOR has discussed out-of-pocket costs, including doctor visit copays, drug copays, and any applicable deductibles.
Inform customers about what to expect in the coming weeks and ensure they know to contact us (not the carrier) with any questions.

Qualifications

Previous experience in customer service, preferably in the healthcare or insurance industry.
Strong communication and interpersonal skills.
Ability to handle sensitive information with confidentiality.
Proficiency in using SharePoint and other customer management tools.
Problem-solving skills and the ability to think on your feet.
A compassionate and patient approach to client interactions.

Preferred Skills and Abilities

High School Diploma or equivalent.
Familiarity with CRM systems and practices.
Prior experience with Medicare.
Previous training and experience in or related to healthcare insurance.

Physical Requirements

Prolonged periods of sitting at a desk and working on a computer, typically in a cubicle environment with constant noise and fluorescent overhead lighting.
Ability to wear a headset for the duration of the shift.

Equal Employment Opportunity (EEO):

HPOne is committed to Equal Employment Opportunity (EEO). Employment at HPOne is based on personal capabilities and qualifications without discrimination based on sex, sexual orientation, gender identity, race, color, religion, national origin, age, marital status, pregnancy, disability, veteran status, or any other protected characteristic as established by law. Pre-employment drug testing and background checks are required as part of our hiring practices.

Equal Employment Opportunity (EEO) is a fundamental principle at HealthPlanOne, where employment is based upon personal capabilities and qualifications. HealthPlanOne does not discriminate because of actual or perceived sex, sexual orientation or preference, gender identity, gender, transgender, race, color, religion, national origin, creed, citizenship status, ancestry, age, marital status, pregnancy, childbirth or related medical conditions, medical conditions including genetic characteristics, mental or physical disability, military and veteran status, or any other protected characteristic as established by law. HealthPlanOne requires the necessary drug testing and background checks as part of our pre-employment practices. If you need assistance or an accommodation due to a disability, please contact us to request accommodation at [email protected]

Quick Apply

Refine Your Search

veterans service representative jobs in westport, ct

Customer Service Representative (Remote)

Customer Service Representative

Customer Experience Ambassador

Entry Level Sales Representative

Entry Level Sales Representative

Sales Representative

Entry Level Sales Representative

Sales Representative

Entry Level Sales Representative

Operational Planner - Supply Chain

Sales Representative

Explosives Detection Canine (EDC) Handler (Armed)

Sales Representative

Manufacturing Technician CWW N2

AVP iOS Software Development Engineer III - MySynchrony

Vendor Sourcing Associate - (Onsite)

WF Optics Project Lead/Product Engineer

Machine Shop - Foundation Team Lead

Production Planner Optics

Claims Associate - (Onsite)

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