Top 987 Account manager Jobs in Westwood, Ma

Account Manager - Client Services
The CCS Companies —Norwood, MA
- $60,000 - $65,000 a year
- Full-time
- Microsoft Outlook
- Word processing
- Bachelor of Science
- Health insurance
- Dental insurance
Quick Apply
Account Manager
City Wide Facility Solutions —Norfolk County, MA
- From $60,000 a year
- Full-time
- Hybrid work
- Customer service
- Mid-level
- 3 years
- Paid holidays
- Health insurance
Quick Apply
Account Manager - Remote Work
BairesDev —Boston, MA
- Remote
- Computer science
- Computer Science
- 5 years
- Health insurance
- Dental insurance
Sales Account Manager
Bell Nursery Usa Llc —Norwood, MA
- From $75,000 a year
- Full-time
- Up to 50% travel
- Merchandising
- Mid-level
- Paid holidays
- Dental insurance
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Senior Account Manager
Securitas Security Services —Westborough, MA
- $88,000 - $95,000 a year
- Full-time
- 7 years
- Military
- Bachelor's degree
- AD&D insurance
- Paid holidays
Account Manager – Hospitality Technology
FoodTec Solutions —Needham, MA
- Full-time
- Remote
- Mid-level
- 3 years
- Bachelor's degree
- Profit sharing
- Disability insurance
Quick Apply
10d
Account Manager
Cannabis Creative Group —Newton, MA
- Email
- Remote
- Google Workspace
- Mid-level
- Bachelor's degree
- Disability insurance
- Health insurance
Account Manager
Alliant Insurance Services —Boston, MA
- $110,000 - $120,000 a year
- Email
- Remote
- Mid-level
- Bachelor's degree
- Mentoring
Quick Apply
8d
Account Manager
PolyAI —Boston, MA
- $120,000 - $192,500 a year
- Remote
- Mid-level
- Commercial
- Disability insurance
- Health insurance
Quick Apply
10d
Account Management Processor
Carrier —Canton, MA
- $64,500 - $129,500 a year
- Full-time
- Office
- High school diploma or GED
- Bachelor's degree
- Wellness program
- Paid jury duty
14d
Client Services Account Manager
DS Graphics | Universal Wilde —Canton, MA
- 5 years
- Writing skills
- Mid-level
Account Manager/Customer Success Manager
FoodTec Solutions —Needham Heights, MA
- Full-time
- Remote
- Bachelor of Science
- Restaurant management
- Mid-level
- Profit sharing
- Paid holidays
Quick Apply
Healthcare Account Manager
Nutanix —Boston, MA
- $201,600 - $302,400 a year
- Full-time
- Up to 50% travel
- 5 years
- Mid-level
- Paid time off
- Parental leave
Account Manager, Risk
Thomson Reuters —Boston, MA
- $136,500 - $253,500 a year
- Full-time
- Remote
- Mid-level
- Office
- Leadership
- Commuter assistance
- Health savings account
Account Manager
Colonial Life —Medfield, MA
- Mid-level
- Mentoring
Partner Account Manager - Boston
Human Interest —Quincy, MA
- $80,000 - $150,000 a year
- Remote
- Mid-level
- Fair chance
- 2 years
- Health insurance
- Dental insurance
Technical Account Manager
Starfish Storage Corporation —Waltham, MA
- $110,000 - $165,000 a year
- Remote
- 5 years
- Mid-level
- Windows
- Paid holidays
- Disability insurance
Quick Apply
Account Executive - US, Remote
Eleos Health —Boston, MA
- $150,000 - $170,000 a year
- Remote
- Mid-level
- Continuous improvement
- Travel
- Health insurance
- 401(k)
Quick Apply
Account Manager
The CCS Companies —Norwood, MA
- $60,000 - $65,000 a year
- Full-time
- Microsoft Outlook
- Word processing
- Bachelor of Science
Quick Apply
Lead Account Manager
Interra Health —Boston, MA
- $106,575 - $142,000 a year
- Full-time
- Remote
- 7 years
- Bachelor's degree
- Continuous improvement
- Paid parental leave
- Health savings account

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account manager jobs near westwood, ma

Account Manager - Client Services

The CCS Companies -
Norwood, MA

Quick Apply

Job Details

Full-time
$60,000 - $65,000 a year

Benefits

Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching

Qualifications

Customer communication
Word processing
Account development
High school diploma or GED
Attention to detail
Client services
Associate's degree
Account management

Full Job Description

Company Overview

The CCS Companies is a leading provider of Business Process Outsourcing (BPO) solutions, specializing in credit collection services, customer contact solutions, and healthcare revenue cycle management. We are dedicated to delivering professional, customer-centric services across various industries nationwide.

Job Summary

We are seeking an energetic and motivated Account Manager to join our dynamic team. The primary responsibility of the Account Manager is to build and maintain strong, long-lasting customer relationships and partnerships with new and existing clients. The Account Manager will facilitate communication between clients and all other supporting divisions within The CCS Companies organization. Additionally, the Account Manager will collaborate with Sales, Operations, and other managers to ensure successful enhancement and continuous improvement of customer service and other business solutions. The Account Manager must have a solid track record of exceeding client expectations. partnerships.

Responsibilities

Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors.
Work as part of the new client implementation team to gain familiarity with new client workflows.
Ability to maintain a consistent and regular attendance in accordance with an established schedule.
Ability to work onsite/in-office and in accordance with CCS and department policies and procedures.
Set up client database records to reflect acknowledgement, reporting, and invoice processes while consistently maintaining the integrity and quality control of this data.
Monitor the quality and processing of incoming and outgoing data files, taking corrective action as necessary.
Evaluate the account flow process for any client issues or change requests. Initiate and track client projects using in-house project management software.
Review comprehensive daily, weekly, monthly, and quarterly management reports to provide analysis to the client, Operations, and Executive Managers as needed.
Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.
Identify opportunities and collaborate with sales team to ensure growth initiatives.
Work with sales team during the pre-contract phase to present products and services to prospective clients.
Respond to complaints and resolve issues aiming for customer satisfaction and the preservation of the company’s reputation.
Research and monitor changes to clients’ processes to better forecast future placements and recovery results.
Assure that all procedures and responsibilities are documented and kept up to date.
Track and document client events, meetings and communication through the use of Salesforce software.
Maintain knowledge of compliancy regulations.
Attend client visits as appropriate, some local and domestic travel as needed (less than 10%).
Other duties as assigned by management.
Ensure the timely and successful delivery of our solutions, according to customer needs and objectives.
Operate as lead point of contact for timely resolution of any client related issues, requests, or problems.

Qualifications

3-5 years of proven client service support.
Strong client analysis, communication, and customer service skills.
Outstanding written and verbal communication skills.
Problem solver with high attention to detail who is thorough, organized, and is easily adaptable to a wide range of client industries.
Must work well independently. Does not need close management supervision.
Ability to prioritize workload while multi-tasking.
Maintain highly professional appearance and demeanor when dealing with clients.
Flexible in working with all CCS personnel.
“Coachability”: Being receptive to feedback, willing to learn, embracing continuous improvement and is receptive and responsive to change.
PC skills: MS Outlook, Word, Power Point, Excel.

Education

B.S. Degree preferred or directly related equivalent experience in lieu of degree.
Associates Degree required.

The CCS Companies are an equal opportunity employer. Diversity and Veteran candidates strongly urged to apply!

Pay: $60,000.00 - $65,000.00 per year

Benefits:

401(k) matching
Dental insurance
Health insurance
Paid time off
Tuition reimbursement
Vision insurance

Application Question(s):

Were you referred by a CCS employee? If yes who?

Education:

High school or equivalent (Required)

Experience:

Client services: 3 years (Preferred)

Ability to Commute:

Norwood, MA 02062 (Required)

Work Location: In person

Quick Apply

Refine Your Search

account manager jobs in westwood, ma

Account Manager - Client Services

Account Manager

Account Manager - Remote Work

Sales Account Manager

Senior Account Manager

Account Manager – Hospitality Technology

Account Manager

Account Manager

Account Manager

Account Management Processor

Client Services Account Manager

Account Manager/Customer Success Manager

Healthcare Account Manager

Account Manager, Risk

Account Manager

Partner Account Manager - Boston

Technical Account Manager

Account Executive - US, Remote

Account Manager

Lead Account Manager

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