Top 795 Client advocate Jobs in Westwood Ma

Client Advocate
Sun Life —Wellesley Hills, MA
- $58,800 - $88,200 a year
- Full-time
- 5 years
- Bachelor's degree
- Continuous improvement
- AD&D insurance
- Disability insurance
8d
Shelter Residential Counselor (Domestic Violence Non Profit)
Asian Task Force Against Domestic Violence (ATASK) —Boston, MA
- From $19 an hour
- Weekends as needed
- CPR Certification
- Writing skills
- Residential
- Mileage reimbursement
- COVID-19 protective measures
Quick Apply
Associate Attorney
Thomas H. Curran Associates, LLC —Boston, MA
- $89,900 - $118,000 a year
- Full-time
- Writing skills
- Mid-level
- Office
- Relocation assistance
- Health insurance
Quick Apply
1d
Registered Nurse (Part-Time)
Medcor Inc —Marlborough, MA
- From $48 an hour
- 8 hour shift
- In-person
- Communication skills
- Entry level
Quick Apply
Remote Licensed Independent Clinical Social Worker
Grow Therapy —Boston, MA
- $70 - $95 an hour
- Part-time
- Remote
- Mid-level
- Telehealth
- Continuing education credits
- Professional development assistance
2d
Job Coach - Part Time Flex
Grow Associates, Inc. —Randolph, MA
- $21 an hour
- Part-time
- Experience working with individuals with developmental disabilities
- CPR Certification
- Experience working with individuals with disabilities
- Free parking
- Paid training
Quick Apply
Psychiatric Nurse Practitioner
Northeast Recovery —Canton, MA
- $85 - $105 an hour
- 8 hour shift
- Nursing
- Psychiatry
- Mid-level
Quick Apply
Geriatric In-Home Social Worker at Paine Senior Services
Riverwalker Talent —Cambridge, MA
- $70,000 - $80,000 a year
- Full-time
- Hybrid work
- Background check
- Spanish
- Master of Social Work
- Travel reimbursement
- Paid holidays
Registered Nurse (RN) - ER
Metrowest Medical Center - Consolidated —Framingham, MA
- $33.50 - $73.31 an hour
- Full-time
- Background check
- CPR Certification
- Nursing
Remote Licensed Independent Clinical Social Worker
Grow Therapy —Dorchester, MA
- $70 - $95 an hour
- Part-time
- Remote
- LMFT
- Mid-level
- Medical terminology
- Continuing education credits
2d
BCBA
Advocates —Sudbury, MA
- $75,000 - $90,000 a year
- Full-time
- Mid-level
- Experience working with children
- Children
Real Estate Broker / Associate Broker
The Agency Marblehead —Revere, MA
- $100,000 - $350,000 a year
- Weekends as needed
- Residential
- Mentoring
- Contracts
8d
Residential Counselor (Developmental Disabilities)
Vinfen —Dorchester, MA
- $22.27 an hour
- Part-time
- Background check
- Clean driving record
- Writing skills
Quick Apply
Registered Nurse (RN) - ER
Metrowest Medical Center - Consolidated —Framingham, MA
- $33.50 - $73.31 an hour
- Full-time
- Background check
- CPR Certification
- Nursing
1d
Behavioral Consultant- Ph.D or BCBA
Advocates —Brockton, MA
- $87,500 - $93,000 a year
- Full-time
- Experience working with individuals with developmental disabilities
- Management
- Master's degree
Early Childhood Behavior Technician - ABA
Beacon ABA Services —Quincy, MA
- $23 - $28 an hour
- Full-time
- Data analysis skills
- High school diploma or GED
- Ability to lift 50 pounds
- Paid training
- Mileage reimbursement
Quick Apply
10d
Regional Sales Director, Hospitality
Standard Textile —Boston, MA
- Full-time
- 3 years
- Bachelor's degree
- Travel
Clinical Supervisor-Outreach
Advocates —Framingham, MA
- $71,000 - $75,000 a year
- Full-time
- Addiction Medicine
- Customer service
- Mid-level
Benefits Customer Service Representative
Greene Resources - ProTech —Medfield, MA
- $30 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Research
- Commuter assistance
Quick Apply
3d
Real Estate Broker / Associate Broker
The Agency Marblehead —Lynn, MA
- $100,000 - $350,000 a year
- Weekends as needed
- Residential
- Mentoring
- Contracts
8d

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Client Advocate

Sun Life -
Wellesley Hills, MA

Apply Now

Job Details

Full-time
$58,800 - $88,200 a year
8 days ago

Benefits

AD&D insurance
Disability insurance
Health insurance
Dental insurance
Parental leave
Vision insurance
401(k) matching
Sabbatical

Qualifications

Customer communication
Insurance products customer support
FMLA
Contract interpretation
Managing clients in a customer support role
Customer engagement

Full Job Description

Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide.

Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.

Job Description:

The Opportunity: This role supports clients located in Central and Eastern Standard Time Zones

In this role, you will be responsible for intake and resolution of Customer (U1000 lives) inquiries, problems and/or service requests. You will act as the primary issue resolution owner and be responsible for resolving any Customer problems or issues. You will take ownership of issues from beginning to end.

How You Will Contribute:

Coordinate with all necessary 'back office' areas to resolve - Organize, oversee, manage, monitor and follow through
Act as the daily point of contact for any customer inquiries (calls, emails, web chats, etc.)
Track activities in CRM
Responsible for fulfilling reporting requests from customers
Maintain tracking and reporting. Identify and drive business changes / continuous improvements needed
Look at trends and root cause analysis and work with internal partners from claims, Underwriting, etc. to identify improvement opportunities

What You Will Bring With You:

You must be very responsive, resolving service issues as quickly as possible
You will develop solutions to customer needs/issues during the entire lifecycle of the case
Able to work effectively in a fast paced environment
The ability to actively listen to customers, paying attention to their needs, wants, likes, dislikes, trends, ideas and suggestions is critical
Knowledgeable, service oriented professional approach
This role requires flexibility, adaptability and the ability to pitch in and support the team's work at all times
Proven record of providing strong and effective customer service
Ability to Influence the horizontal process and influence the owners of each part of the process
Experience effectively analyzing issues and identifying root causes to prevent reoccurrence
Understanding of systems and technology

Required Education & Skills:

You should have a thorough understanding of contract provisions and administrative policies and procedures
Experience within the Group Employee Benefits Industry; with FMLA and Paid Statutory Leave experience required
Bachelor's degree preferred
5+ years of client facing experience or an equivalent combination of education and experience
Excellent problem solving skills and high energy and enthusiasm
Strong verbal and written communication skills

At our company, we are committed to pay transparency and equity. The salary range for this role is competitive nationwide, and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills, qualifications, experience, education, and geographic location. In addition to your base salary, this position is eligible for a discretionary annual incentive award based on your individual performance as well as the overall performance of the business. We are dedicated to creating a work environment where everyone is rewarded for their contributions. National Average Base Salary: 58,800-88,200

Not ready to apply yet but want to stay in touch? Join our talent community to stay connected until the time is right for you!

We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive. We are dedicated to building teams with varied experiences, backgrounds, perspectives and ideas that benefit our colleagues, clients, and the communities where we operate. We encourage applications from qualified individuals from all backgrounds.

Life is brighter when you work at Sun Life

At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program. Plan for your future with our 401(k) employer match, stock purchase options and an employer-funded retirement account. Enjoy a flexible, inclusive and collaborative work environment that supports career growth. We’re proud to be recognized in our communities as a top employer. Proudly Great Place to Work® Certified in Canada and the U.S., we’ve also been recognized as a "Top 10" employer by the Boston Globe's "Top Places to Work" for two years in a row. Visit our website to learn more about our benefits and recognition within our communities.

We will make reasonable accommodation s to the known physical or mental limitation s of otherwise-qualified individuals with disabilities or special disabled veterans , unless the accommodation would impose an undue hardship on the operation of our business. Please email [email protected] to request an accommodation.

For applicants residing in California, please read our employee California Privacy Policy and Notice.

We do not require or administer lie detector tests as a condition of employment or continued employment.

Sun Life will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Category:

Sales - Distribution Support

Posting End Date:

09/07/2026

Apply Now

Refine Your Search

client advocate jobs in westwood ma

Client Advocate

Shelter Residential Counselor (Domestic Violence Non Profit)

Associate Attorney

Registered Nurse (Part-Time)

Remote Licensed Independent Clinical Social Worker

Job Coach - Part Time Flex

Psychiatric Nurse Practitioner

Geriatric In-Home Social Worker at Paine Senior Services

Registered Nurse (RN) - ER

Remote Licensed Independent Clinical Social Worker

BCBA

Real Estate Broker / Associate Broker

Residential Counselor (Developmental Disabilities)

Registered Nurse (RN) - ER

Behavioral Consultant- Ph.D or BCBA

Early Childhood Behavior Technician - ABA

Regional Sales Director, Hospitality

Clinical Supervisor-Outreach

Benefits Customer Service Representative

Real Estate Broker / Associate Broker

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