Top 126 Client services associate Jobs in Westwood Ma

Account Manager - Client Services
The CCS Companies —Norwood, MA
- $60,000 - $65,000 a year
- Full-time
- Microsoft Outlook
- Word processing
- Bachelor of Science
- Health insurance
- Dental insurance
Quick Apply
Client Advisor (Full Time)
CH Carolina Herrera —Boston, MA
- From $21 an hour
- Full-time
- Spanish
- Customer service
- Merchandising
- Commuter assistance
- Health insurance
Quick Apply
13d
Sales & Customer Service Associate
Upper Level Marketing —Framingham, MA
- $52,000 - $60,000 a year
- Urgently hiring
- Background check
- In-person
- Restaurant experience
- Employee discount
Quick Apply
Client Associate
Rockefeller Capital Management —Boston, MA
- $45,000 - $90,000 a year
- Full-time
- Bachelor of Science
- Office
- Financial services
- Health insurance
- Retirement plan
5d
Client Associate/Registered Client Associate
Royal Bank of Canada —Norwell, MA
- $44,000 - $77,000 a year
- Full-time
- Research
- Office
- Bachelor's degree
- Disability insurance
- Health insurance
PB Client Relations Associate
Citizens Financial Group —Boston, MA
- $115,000 - $145,000 a year
- Full-time
- Background check
- Research
- Mid-level
- Health insurance
- Dental insurance
Client Service - Associate I
JPMorganChase —Boston, MA
- $74,100 - $100,000 a year
- Full-time
- Mid-level
- 3 years
- Communication skills
- Health insurance
- Tuition reimbursement
12d
Client Service Associate, The Wealth Office
Fiducient Advisors —Boston, MA
- $65,000 - $85,000 a year
- Hybrid work
- Mid-level
- Office
- Microsoft Office
- Paid time off
- Cell phone reimbursement
Wealth Client Service Associate
M&T Bank —Boston, MA
- $26.23 - $43.71 an hour
- Full-time
- Hybrid work
- Word processing
- Office
- Bachelor's degree
Client Service Healthcare Associate
Guidepoint —Boston, MA
- $70,000 - $75,000 a year
- Hybrid work
- Writing skills
- Research
- Office
- Commuter assistance
- Paid holidays
2d
Client Service Associate
Cerity Partners —Boston, MA
- $60,000 - $80,000 a year
- Email
- Mid-level
- Office
- Bachelor's degree
- Commuter assistance
- Dental insurance
Client Associate - Legacy Place, MA
Travis Mathew —Dedham, MA
- $16.80 - $18.50 an hour
- Part-time
- Cash register
- Computer skills
- Communication skills
Care Associate / Client Care Assistant
ANGEL CARE HOME COMPANION SERVICES —Holliston, MA
- $22 - $23 an hour
- Part-time
- CPR Certification
- Experience working with individuals with disabilities
- First Aid Certification
- 401(k)
- Flexible schedule
Quick Apply
Client Account Associate (Accountant)
Supporting Strategies —Boston, MA
- $90,000 a year
- Remote
- 5 years
- Finance
- Bachelor's degree
- Work from home
13d
Client Experience Associate
PNC Financial Services Group —Burlington, MA
- $40,500 - $67,500 a year
- Full-time
- Office
- No degree
- 1 year
- Wellness program
- Health savings account
5d
Client Service Associate
Morgan Stanley —Westborough, MA
- $31,200 - $90,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
Client Coverage Associate
S&P Global —Boston, MA
- $59,212 - $100,616 a year
- Email
- Microsoft Excel
- Marketing
- Office
- Health insurance
- Referral program
8d
Client Service Associate
GW&K Investment Management —Boston, MA
- $70,000 - $80,000 a year
- Hybrid work
- Mid-level
- Office
- Finance
- Health insurance
- Dental insurance
Registered Wealth Management Client Associate
Bank of America —Wellesley Hills, MA
- $25 - $45 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Writing skills
Private Wealth Management Registered Client Service Associate
Morgan Stanley —Boston, MA
- $31,200 - $90,000 a year
- Writing skills
- Mid-level
- Office

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Account Manager - Client Services

The CCS Companies -
Norwood, MA

Quick Apply

Job Details

Full-time
$60,000 - $65,000 a year

Benefits

Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching

Qualifications

Customer communication
Word processing
Account development
High school diploma or GED
Attention to detail
Client services
Associate's degree
Account management

Full Job Description

Company Overview

The CCS Companies is a leading provider of Business Process Outsourcing (BPO) solutions, specializing in credit collection services, customer contact solutions, and healthcare revenue cycle management. We are dedicated to delivering professional, customer-centric services across various industries nationwide.

Job Summary

We are seeking an energetic and motivated Account Manager to join our dynamic team. The primary responsibility of the Account Manager is to build and maintain strong, long-lasting customer relationships and partnerships with new and existing clients. The Account Manager will facilitate communication between clients and all other supporting divisions within The CCS Companies organization. Additionally, the Account Manager will collaborate with Sales, Operations, and other managers to ensure successful enhancement and continuous improvement of customer service and other business solutions. The Account Manager must have a solid track record of exceeding client expectations. partnerships.

Responsibilities

Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors.
Work as part of the new client implementation team to gain familiarity with new client workflows.
Ability to maintain a consistent and regular attendance in accordance with an established schedule.
Ability to work onsite/in-office and in accordance with CCS and department policies and procedures.
Set up client database records to reflect acknowledgement, reporting, and invoice processes while consistently maintaining the integrity and quality control of this data.
Monitor the quality and processing of incoming and outgoing data files, taking corrective action as necessary.
Evaluate the account flow process for any client issues or change requests. Initiate and track client projects using in-house project management software.
Review comprehensive daily, weekly, monthly, and quarterly management reports to provide analysis to the client, Operations, and Executive Managers as needed.
Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.
Identify opportunities and collaborate with sales team to ensure growth initiatives.
Work with sales team during the pre-contract phase to present products and services to prospective clients.
Respond to complaints and resolve issues aiming for customer satisfaction and the preservation of the company’s reputation.
Research and monitor changes to clients’ processes to better forecast future placements and recovery results.
Assure that all procedures and responsibilities are documented and kept up to date.
Track and document client events, meetings and communication through the use of Salesforce software.
Maintain knowledge of compliancy regulations.
Attend client visits as appropriate, some local and domestic travel as needed (less than 10%).
Other duties as assigned by management.
Ensure the timely and successful delivery of our solutions, according to customer needs and objectives.
Operate as lead point of contact for timely resolution of any client related issues, requests, or problems.

Qualifications

3-5 years of proven client service support.
Strong client analysis, communication, and customer service skills.
Outstanding written and verbal communication skills.
Problem solver with high attention to detail who is thorough, organized, and is easily adaptable to a wide range of client industries.
Must work well independently. Does not need close management supervision.
Ability to prioritize workload while multi-tasking.
Maintain highly professional appearance and demeanor when dealing with clients.
Flexible in working with all CCS personnel.
“Coachability”: Being receptive to feedback, willing to learn, embracing continuous improvement and is receptive and responsive to change.
PC skills: MS Outlook, Word, Power Point, Excel.

Education

B.S. Degree preferred or directly related equivalent experience in lieu of degree.
Associates Degree required.

The CCS Companies are an equal opportunity employer. Diversity and Veteran candidates strongly urged to apply!

Pay: $60,000.00 - $65,000.00 per year

Benefits:

401(k) matching
Dental insurance
Health insurance
Paid time off
Tuition reimbursement
Vision insurance

Application Question(s):

Were you referred by a CCS employee? If yes who?

Education:

High school or equivalent (Required)

Experience:

Client services: 3 years (Preferred)

Ability to Commute:

Norwood, MA 02062 (Required)

Work Location: In person

Quick Apply

Refine Your Search

client services associate jobs in westwood ma

Account Manager - Client Services

Client Advisor (Full Time)

Sales & Customer Service Associate

Client Associate

Client Associate/Registered Client Associate

PB Client Relations Associate

Client Service - Associate I

Client Service Associate, The Wealth Office

Wealth Client Service Associate

Client Service Healthcare Associate

Client Service Associate

Client Associate - Legacy Place, MA

Care Associate / Client Care Assistant

Client Account Associate (Accountant)

Client Experience Associate

Client Service Associate

Client Coverage Associate

Client Service Associate

Registered Wealth Management Client Associate

Private Wealth Management Registered Client Service Associate

I want to receive the latest job alert for client services associate in westwood ma

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