Top 1737 Clinical supervisor Jobs in Weymouth, Ma

Supervisor, Customer Contact Center
South Shore Health —Weymouth, MA
- $79,600 - $113,800 a year
- Full-time
- Mid-level
- Organizational skills
- Paid time off
8d
Clinical Supervisor, Virtual Clinical Operations
Interwell Health —Boston, MA
- Full-time
- RN License
- HIPAA
- Mid-level
MEDICAL ASSISTANT
South Shore Health —Weymouth, MA
- $23.30 - $33.30 an hour
- Full-time
- Anatomy knowledge
- Vital signs
- Computer literacy
LAB TECHNOLOGIST
South Shore Health —Weymouth, MA
- $34.34 - $46.22 an hour
- Full-time
- Mid-level
- Bachelor's degree
- Under 1 year
Lab Technologist (Generalist)
South Shore Health —Weymouth, MA
- $21.71 - $50.30 an hour
- Part-time
- Mid-level
- Associate's degree
IMAGIN SERVICES TECH AIDE
South Shore Health —Weymouth, MA
- $20.20 - $27.19 an hour
- Part-time
- Microsoft Outlook
- High school
- Hospital
14d
Centralized Case Manager Specialist
South Shore Health —Weymouth, MA
- $24.24 - $32.62 an hour
- Part-time
- Microsoft Outlook
- Hospital
- Bachelor of Science
Patient Access Supervisor
Boston Medical Center —Brockton, MA
- Full-time
- Microsoft Outlook
- Hospital
- 5 years
- Health insurance
- Dental insurance
LPN - 20 hours
ROAD TO RESPONSIBILITY INC —Hingham, MA
- $37 an hour
- Part-time
- Microsoft Word
- Experience working with individuals with disabilities
- Computer literacy
Quick Apply
Clinical Supervisor- 3k sign on bonus!
Volunteers of America Massachusetts —Dorchester, MA
- $82,000 - $84,000 a year
- Full-time
- Clinic experience
- Research
- Residential
- 403(b) matching
- Health savings account
Quick Apply
Physical Therapist - Per Diem
LASELL VILLAGE INC —Newton, MA
- $60 an hour
- Temporary
- Background check
- Skilled nursing facility
- Surgery
Quick Apply
Registered Nurse Supervisor
Foremost at Sharon —Sharon, MA
- Full-time
- Skilled nursing facility
- RN License
- Mid-level
Quick Apply
Board Certified Behavior Analyst (BCBA)- Center Based
South Shore Autism Center —Quincy, MA
- $75,000 - $90,000 a year
- Full-time
- Experience working with individuals with developmental disabilities
- Applied behavior analysis
- Writing skills
- Paid training
- Mileage reimbursement
Quick Apply
6d
Physical Therapist, Liberty St
Signature Healthcare —Brockton, MA
- $41 - $58 an hour
- Full-time
- Management
- 5 years
- Bachelor of Science
- Paid holidays
- Health insurance
Quick Apply
Crisis Clinician - Boston CBHC AMCI
Bay Cove Human Services —Boston, MA
- $31.87 - $35.31 an hour
- Weekends as needed
- Bilingual
- Management
- Adults
Quick Apply
Registered Nurse Case Manager, RN
South Shore Support Services —Hingham, MA
- $40 an hour
- Part-time
- Microsoft Word
- Background check
- Experience working with individuals with developmental disabilities
- Health insurance
- Dental insurance
Quick Apply
Occupational Therapist (Inpatient, Per-Diem)
Franciscan Children's Hospital —Brighton, MA
- $50 an hour
- Per diem
- Acute care
- HIPAA
- Inpatient
- Health insurance
- Dental insurance
Quick Apply
4h
Nursing Supervisor RN/LPN
Village at Proprietors Green —Marshfield, MA
- From $40 an hour
- Weekends as needed
- Nursing
- RN License
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Clinical Supervisor - ACCS
Eliot Community Human Services —Lynn, MA
- $75,000 - $80,000 a year
- Full-time
- Management
- RN License
- Licensed Clinical Social Worker
- Paid holidays
- Health insurance
Quick Apply
7d
Nurse Manager, Adult Emergency Department, 40 Hours (Days)
Boston Medical Center —Boston, MA
- $122,000 - $177,000 a year
- Full-time
- Microsoft Word
- Background check
- Nursing
- Health insurance
- Dental insurance
Quick Apply

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Supervisor, Customer Contact Center

South Shore Health -
Weymouth, MA

Apply Now

Job Details

Full-time
$79,600 - $113,800 a year
8 days ago

Benefits

Paid time off

Qualifications

Project team coordination
Customer communication
Patient question and concern management
Managing teams in a customer support role
Operations coordination
Staff scheduling
Patient complaint handling
Team scheduling
Mid-level
Incident Escalation
System maintenance
Employee attendance management
Internal employee customer service
IT support
Organizational skills
Leading team collaboration initiatives
Management reporting
Achieving project delivery timelines
Call center management
Team motivation (leadership skill)
Project stakeholder communication
Stakeholder relationship building
Cross-functional communication
Client interaction via phone calls
Team building

Full Job Description

If you are an existing employee of South Shore Health then please apply through the internal career site.

Requisition Number:

R-23337

Facility:

LOC0011 - 85 Columbian Street85 Columbian Street
Weymouth, MA 02190


Department Name:

SHS IT Support Services Leaders

Status:

Full time

Budgeted Hours:

Shift:

Day (United States of America)

The IT Customer Contact Center Supervisor (CCCS) efforts to deliver standardized daily operations of a team tasked with delivering superior customer service in a call center environment. This individual must be able to develop, implement, maintain / support call center activities and provides expertise on defined service delivery reporting statistics. The CCCS will be responsible for the coordination of daily call center activities including scheduling (24/7 coverage, PTO..etc), daily operational huddles while providing direction to CCC Coordinators and Customer Service Representatives around call handling, problem escalation and management, as well as project-related activities. The CCCS will be responsible for keeping the IT Support Services Manager abreast of any daily issues or escalations that occur and collaborate on staff scheduling related issues.

Compensation Pay Range:

$79,600.00 - $113,800.00

ESSENTIAL FUNCTIONS

1. 24/7 Staff Scheduling.

2. In collaboration with the Coordinators ensures operational efficiencies of the Customer Contact Center Staff.

3. Collaborates with Trainer on all changes to software, hardware, new support services, policies and customer service skills.

4. Responds to and resolves escalated problems or complaints raised by physicians, patients, staff and answering service clients.

5. Responsible for ensuring accuracy as collaboratively decided upon with physicians and their staff for Answering Service clients as well as internal customers.

6. Prepares reviews and modifies employee schedules; authorizes time off for employees and maintains on call schedules for staff.

7. Monitors, observes and modifies call flow, makes real time adjustments in order to maintain the departmental call standards.

8. Performs necessary system redundancy checks, maintains downtime material, performs necessary duties throughout day to maintain downtime schedules/client information.

9. Participates in continued learning and possess a willingness and ability to learn and utilize new technology and procedures that continue to develop in their role and throughout the organization.

10. Embraces technological advances that allow us to communicate information effectively and efficiently based on role.

11. Is recognized as a positive role model, participates in motivating and enhancing moral of the team by inspiring and motivating team members to surpass potential.

12. On-call requirement which involves 24/7 coverage on a rotating schedule.

13. Performs other duties as assigned.

14. Requirements
a. Personal transportation for local travel between SSHS sites.
b. Participate in varying schedules as assigned.
c. Participate in emergency and on-call coverage as assigned.

Strong communications skills including the ability to build relationships and effectively communicate with project teams and key clinical stakeholders, including business services, nurses and physicians. Flexible team player with strong project management and organizational skills with ability to establish and achieve goals and maintain timelines.

Monday - Friday Day Shift; with flexibility to support a 24/7 department.

Responsibilities if Required:

Education if Required:

License/Registration/Certification Requirements:

Apply Now

Refine Your Search

clinical supervisor jobs in weymouth, ma

Supervisor, Customer Contact Center

Clinical Supervisor, Virtual Clinical Operations

MEDICAL ASSISTANT

LAB TECHNOLOGIST

Lab Technologist (Generalist)

IMAGIN SERVICES TECH AIDE

Centralized Case Manager Specialist

Patient Access Supervisor

LPN - 20 hours

Clinical Supervisor- 3k sign on bonus!

Physical Therapist - Per Diem

Registered Nurse Supervisor

Board Certified Behavior Analyst (BCBA)- Center Based

Physical Therapist, Liberty St

Crisis Clinician - Boston CBHC AMCI

Registered Nurse Case Manager, RN

Occupational Therapist (Inpatient, Per-Diem)

Nursing Supervisor RN/LPN

Clinical Supervisor - ACCS

Nurse Manager, Adult Emergency Department, 40 Hours (Days)

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