Top 11214 Customer specialist Jobs in Wfh

FSP Associate Contract Specialist/Contract Specialist
Thermo Fisher Scientific —North Carolina
- Full-time
- Remote
- English
- Mid-level
- Bachelor's degree
Payroll Specialist- Remote West Coast
Peoplease —Remote
- Remote
- Computer literacy
- Writing skills
- Mid-level
10d
P&C Insurance Filing Specialist - REMOTE
Work At Home Vintage Experts —Seattle, WA
- $28 - $40 an hour
- Part-time
- Remote
- Senior level
- 401(k) 4% Match
- 401(k) matching
Customer Care Specialist I (Fully Remote in US)
Vitu, Inc. —Remote
- $19 - $22 an hour
- Overtime
- Remote
- High school diploma or GED
- Associate's degree
- Communication skills
- Commuter assistance
- Health savings account
Quick Apply
Remote Customer Onboarding Support Specialist
Spotter —Lemont, IL
- Remote
- English
- Organizational skills
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3d
Remote Retention Specialist (Call Center – Customer Retention & Save Calls)
Intellipet —Remote
- $15 - $16 an hour
- Full-time
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- Negotiation
- Entry level
- Disability insurance
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2d
Document Entry Specialist
C&A Sportswear —Rosedale, MD
- Remote
- Google Workspace
- Computer literacy
- High school diploma or GED
- Paid training
- Flexible schedule
Quick Apply
3d
Customer Support Specialist
InfoTrack US —Washington, DC
- $40,160 - $60,000 a year
- Full-time
- Remote
- Fair chance
- Communication skills
- Entry level
- AD&D insurance
- Paid holidays
Quick Apply
Customer Support Specialist
HelloTeam —Remote
- Full-time
- Remote
- Computer literacy
- Writing skills
- Business Administration
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Customer Success Specialist
NextKick —Remote
- $15 - $22 an hour
- Part-time
- Remote
- Google Workspace
- Organizational skills
- Communication skills
- Work from home
- Flexible schedule
Quick Apply
2d
Customer Service Specialist (2026-8014)
CareTria —Remote
- $24 - $27 an hour
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Mid-level
4d
Customer Care Specialist - Inbound Phone Support
HONK —Remote
- $15 - $16 an hour
- Full-time
- Remote
- Children
- Entry level
- Work from home
Quick Apply
12d
Technical Customer Support Specialist
AppMySite —Remote
- Full-time
- Remote
- Mid-level
- Communication skills
Customer Support Specialist
Promoboxx —Remote
- Full-time
- Remote
- Bachelor's degree
- Leadership
- Entry level
- Health insurance
- Paid time off
Quick Apply
Customer Success Specialist
LighthouseAI, a Pharma Solutions Company —Remote
- $70,000 - $80,000 a year
- Full-time
- Remote
- Microsoft Excel
- Computer literacy
- Writing skills
- Paid holidays
- Disability insurance
Quick Apply
Customer Experience Specialist
The Shade Store —Remote
- $60,000 - $65,000 a year
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Remote Technical Customer Service Specialist
Conduent Commercial Solutions, LLC —Remote
- $17.31 an hour
- Email
- Remote
- High school diploma or GED
- Criminal background check
- US work authorization
- Paid training
- Paid holidays
11d
Customer Onboarding Specialist
Super Dispatch —Remote
- $50,000 - $65,000 a year
- Full-time
- Remote
- Spanish
- Mid-level
- Travel
- Paid parental leave
- Health insurance
Quick Apply
Customer Experience Specialist
Lulu and Georgia —Remote
- $21 - $23 an hour
- Full-time
- Remote
- Sales
- Entry level
Quick Apply
4d
Customer Success Specialist
InsCipher —Remote
- $23 - $26 an hour
- Full-time
- Remote
- Bachelor's degree
- Organizational skills
- 1 year
- Paid holidays
- Health insurance
Quick Apply

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FSP Associate Contract Specialist/Contract Specialist

Thermo Fisher Scientific -
North Carolina

Apply Now

Job Details

Full-time

Qualifications

Contract documentation review
Contract review
Contract law compliance support experience
Legal analysis
Legal negotiation
Tax law
Contract interpretation
Legal risk management
English
Mid-level
Contract management experience in healthcare
Bachelor's degree
Contract drafting
Decision making
Quality issues
Legal drafting
Quality control
Client management
Desktop applications
Intellectual property law
Computer skills
Escalation handling
Standard operating procedures (SOPs)
Financial acumen
2 years
Contract management experience in legal services
Communication skills
Time management
Stakeholder management

Full Job Description

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

Join Us as a Site Contract Specialist – Make an Impact at the Forefront of Innovation
We have successfully supported the top 50 pharmaceutical companies and more than 750 biotechs, spanning 2,700 clinical trials across 100+ countries in the last 5 years.

As part of our global team, you’ll have the opportunity to prepare and negotiate contracts, as well as finalize the contract process. As a Site Contract Specialist, you'll liaise and establish effective relationships with sites and internal functional teams. You will ensure quality, objectivity, and risk analysis in the efficient delivery of contracts.

We are currently hiring for Associate Contract Specialist and Contract Specialist candidates. Job leveling to be determined based on qualifications and experience.

This is a fully remote position for candidates located in the United States.

Essential Functions:

Drafts, executes and processes various company contracts, reports and related documents with clinical study sites and principal investigators.

Develops and maintains professional relationships with assigned sites.

Negotiates within approved parameters both investigator grant budget and contractual terms and conditions in accordance with client negotiation parameters, established process with clients and follows established escalation routes.

Coordinates stakeholder review of changes outside of negotiation parameters and submission of recommendation to resolve negotiations.

Monitors and reports contractual progress to Site Contract Manager.

Partners to reduce and/or eliminate company regulatory, legal and financial exposure.

Initiates and coordinates follow-up with stakeholders regarding the status of outstanding agreement issues in accordance with agreed process documents.

Ensures that finalized contractual documents are uploaded to eTMF within required timelines.

Assists TMF specialist with eTMF QC and issue resolution in accordance with agreed process.

Tracks common negotiation points for negotiation parameter updates in accordance with agreed process documents.

Education and Experience Requirements:

Bachelor's degree or equivalent and relevant formal academic / vocational qualification

Associate Contract Specialist: Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 2 years).
Contract Specialist: Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 2-5 years).

Progressive and/or more extensive job duties and responsibilities may be expected with increasing Contract Specialist leveling.

In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.

Knowledge, Skills and Abilities:

Good understanding of the principles of contract law, including a general understanding of laws that influence contract language, such as business, intellectual property and local tax and stamp laws
Demonstrated ability to apply basic principles of investigator grant negotiation
General understanding of business and financial principles that related to service agreements
Effective communication skills (verbal & written) in English and local language
Capable, with appropriate oversight, of drafting and negotiating contract provisions and budgetary issues within parameters
Demonstrated ability in attention to detail
Excellent analytical and decision based thinking skills
Understanding of the pharmaceutical product development process and involvement of CROs
Able to work independently or in a team environment
Good organizational and time management skills
Working knowledge of PPD SOP & WPDs
Able to organize competing priorities logically and review outstanding contractual risk and issues
Able to effectively use automated systems and computerized applications
Ability to demonstrate a customer focused style of communication, problem solving and collaboration

Working Conditions and Environment:

Ability to work in an upright and /or stationary position for 6-8 hours per day.
Repetitive hand movement of both hands with the ability to make fast, simple, repeated movements of the fingers, hands, and wrists.
Frequent mobility required.
Occasional crouching, stooping, with frequent bending and twisting of upper body and neck.
Light to moderate lifting and carrying (or otherwise moves) objects including luggage and laptop computer with a maximum lift of 15-20 lbs.
Ability to access and use a variety of computer software developed both in-house and off-the-shelf.
Ability to communicate information and ideas so others will understand; with the ability to listen to and understand information and ideas presented through spoken words and sentences.
Frequently interacts with others to obtain or relate information to diverse groups.
Performs a wide range of variable tasks as dictated by variable demands and changing conditions with little predictability as to the occurrence. Ability to perform under stress. Ability to multi-task.
Regular and consistent attendance.

Apply Now

Refine Your Search

customer specialist jobs in wfh

FSP Associate Contract Specialist/Contract Specialist

Payroll Specialist- Remote West Coast

P&C Insurance Filing Specialist - REMOTE

Customer Care Specialist I (Fully Remote in US)

Remote Customer Onboarding Support Specialist

Remote Retention Specialist (Call Center – Customer Retention & Save Calls)

Document Entry Specialist

Customer Support Specialist

Customer Support Specialist

Customer Success Specialist

Customer Service Specialist (2026-8014)

Customer Care Specialist - Inbound Phone Support

Technical Customer Support Specialist

Customer Support Specialist

Customer Success Specialist

Customer Experience Specialist

Remote Technical Customer Service Specialist

Customer Onboarding Specialist

Customer Experience Specialist

Customer Success Specialist

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