Top 7572 Client services manager Jobs in Wheaton, Il

Client Service Representative
Paylocity —Schaumburg, IL
- $27 an hour
- Full-time
- Office
- Bachelor's degree
- Ability to sit for extended periods
- Health savings account
- Health insurance
3d
Senior Client Success Manager
Confidential —Lombard, IL
- $115,000 - $130,000 a year
- Full-time
- Background check
- Office
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
3PL Customer Account Manager
TRIFECTA TRANSPORT —Lombard, IL
- From $55,000 a year
- Full-time
- Mid-level
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
8d
Customer Success Manager
Diagnostic Support Services —Aurora, IL
- $80,000 - $100,000 a year
- Full-time
- Management
- 5 years
- Laboratory experience
- Health insurance
- Dental insurance
Quick Apply
Lead Client Services Ops - Growth
PAYLOCITY CORPORATION —Schaumburg, IL
- $82,000 - $87,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Client Service Manager
Jambalaya Group —Oakbrook Terrace, IL
- $85,000 - $100,000 a year
- Full-time
- Hybrid work
- Background check
- Office
- 3 years
- Paid holidays
Quick Apply
Client Success Manager
All Information Services (AIS) —Oakbrook Terrace, IL
- $65,000 - $75,000 a year
- Marketing
- Public speaking
- Mid-level
Lead Client Services Ops - Majors
PAYLOCITY CORPORATION —Schaumburg, IL
- $82,000 - $87,000 a year
- Full-time
- Microsoft Access
- Office
- SQL
- Health insurance
- Dental insurance
Quick Apply
Manager Client Services Ops- Enterprise
PAYLOCITY CORPORATION —Schaumburg, IL
- $74,600 - $120,000 a year
- Full-time
- Office
- Microsoft Office
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Enterprise Client Success Manager
PAYLOCITY CORPORATION —Schaumburg, IL
- $63,000 - $90,000 a year
- Overtime
- Hybrid work
- Writing skills
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Client Services Associate
Investortools —Naperville, IL
- $70,000 - $90,000 a year
- Full-time
- Mid-level
- Office
- Finance
- Health savings account
- Paid holidays
Quick Apply
Office Manager
Olympik Signs, Inc. —Lombard, IL
- $50,000 - $80,000 a year
- Full-time
- Mid-level
- Office
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
5d
Client Success Manager
Trivium —Chicago, IL
- $70,000 - $120,000 a year
- Full-time
- Remote
- Mentoring
- Senior level
- Paid time off
Quick Apply
Manager, Services Advisors
Applied Systems, Inc. —Chicago, IL
- $100,000 - $139,000 a year
- Full-time
- Remote
- Microsoft Office
- 3 years
- Presentation skills
- Health insurance
- Dental insurance
Client Support Manager
Onbe —Buffalo Grove, IL
- $79,200 - $89,250 a year
- Mid-level
- 3 years
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Client Success Manager
Institute of Food Technologists —Chicago, IL
- $80,000 - $85,000 a year
- Weekends as needed
- Hybrid work
- 5 years
- Mid-level
- Travel
- Disability insurance
- Health insurance
Quick Apply
Client Onboarding Manager
SpotOn —Chicago, IL
- $77,900 - $100,000 a year
- Full-time
- Hybrid work
- Spanish
- English
- 3 years
- Commuter assistance
- Paid parental leave
Quick Apply
Customer Service Manager
RR Donnelley —Saint Charles, IL
- $78,700 - $125,900 a year
- Full-time
- 5 years
- Pass drug screening
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
8d
Client Success & Project Manager
EMPIGO Technologies / SureTec —Arlington Heights, IL
- $75,000 - $95,000 a year
- 8 hour shift
- Hybrid work
- Background check
- Writing skills
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Client Engagement Manager
Marsh McLennan Agency —Schaumburg, IL
- $90,900 - $169,400 a year
- Full-time
- Hybrid work
- Marketing
- 5 years
- Analysis skills
- Health insurance
- Dental insurance
2d

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Client Service Representative

Paylocity -
Schaumburg, IL

Apply Now

Job Details

Full-time
$27 an hour
3 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Vision insurance
401(k) matching
Life insurance
Referral program
Retirement plan

Qualifications

Interpersonal skills
Bachelor's degree
Attention to detail
Problem-solving
Productivity software
Account management
Technical Proficiency

Full Job Description

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture.
While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce.
We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business.
Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations.
Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us!
In-Office: This is a 100% in-office role based at our Meridian, ID location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours.
Position Overview
As the Account Manager, I play a pivotal role in resolving client payroll and HR system challenges while fostering exceptional customer relationships through fundamental technical expertise. By effectively utilizing available resources and prioritizing issues, the Account Manager I deliver outstanding customer service. The role involves meeting performance metrics through a combination of inbound and outbound interactions, including phone conversations, Zoom meetings, and email exchanges. Serving as the primary point of contact within a dedicated client support team, the Account Manager assumes full responsibility for maintaining and enhancing client relationships.
Location: Schaumburg, ILCompensation: Starting at $27.00/hourReports To: Client Services Team LeadSchedule: In Office Monday - Friday, 9:00am - 6:00pm (MST)
Primary Responsibilities
Responsibilities

Issue Resolution – Maintain consistent availability, manage workloads for optimal accessibility, effectively troubleshoot and resolve client issues, and escalate when necessary.
Client Focus - Champion clients' interests, delivering clear and effective resolutions. Collaborate with internal technical experts to provide optimal solutions.
Timely Solution Delivery - Prioritize successful and punctual solution delivery in line with client requirements and internal service metrics. Metrics include availability, outbound adherence, first call & case resolution, minimal escalations, and high client retention & satisfaction.
Leverage Resources - Appropriately leverage resources to source and validate answers, document issues while adhering to payroll policies, and ensure seamless client support. Embrace feedback and adapt behaviors as needed.
Continued Learning – Dedicated to personal and professional growth, stay current by completing educational courses and assigned training within designated timeframes.

Expectations

Dependability/Follow-Up: Proficiently multitask, respond promptly, and ensure timely follow-up.
Problem Solve: Skillfully troubleshoot and resolve issues using knowledge, resources, and qualitative and quantitative information.
Communication: Exhibit professional written and verbal communication consistently with internal and external stakeholders.
Guidance – Provide clients with guidance on HR and Payroll best practices, software change management, and alignment with Paylocity products.

Education and Experience
Required

Bachelor’s degree
Proficiency in Microsoft Office suite
Strong written communication skills for business correspondence.
Strong team player with attention to detail
Self-starter with the ability to handle multiple projects at once.
Essential skills: Analytical thinking, problem-solving, time management, communication, and decision-making.

Preferred

CPP, FPC, APA, and/or SHRM-CP certified
Experience in customer service or previous client interfacing role
Experience in payroll and/or call center environment

Physical requirements

Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day.
Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously.

Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better.
We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers.
We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact [email protected]. . This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed.

Pay: $27.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Referral program
Retirement plan
Vision insurance

Work Location: In person

Apply Now

Refine Your Search

client services manager jobs in wheaton, il

Client Service Representative

Senior Client Success Manager

3PL Customer Account Manager

Customer Success Manager

Lead Client Services Ops - Growth

Client Service Manager

Client Success Manager

Lead Client Services Ops - Majors

Manager Client Services Ops- Enterprise

Enterprise Client Success Manager

Client Services Associate

Office Manager

Client Success Manager

Manager, Services Advisors

Client Support Manager

Client Success Manager

Client Onboarding Manager

Customer Service Manager

Client Success & Project Manager

Client Engagement Manager

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