Top 39 Homecare manager Jobs in Wheaton, Il

Supervisor Member Care
Alliant Credit Union —Chicago, IL
- $57,500 - $89,500 a year
- Full-time
- Hybrid work
- Sales
- Mid-level
- Finance
- Paid parental leave
- Paid holidays
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Manager Talent Acquisition
Hidden (55225) —Oak Brook, IL
- $102,000 - $125,000 a year
- Overtime
- Management
- Customer service
- System design
- Paid parental leave
- Health savings account
10d
Supervisor, Contact Center - Sales
Oncourse Home Solutions —Naperville, IL
- $61,030 - $92,500 a year
- Monday to Friday
- Microsoft Excel
- Computer literacy
- Writing skills
- Health savings account
- Disability insurance
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Customer Success Manager (Remote)
Aprimo US LLC —Chicago, IL
- $105,000 - $140,000 a year
- Full-time
- Remote
- Research
- Mid-level
- Project management
- Commuter assistance
- Health savings account
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Insurance and Prior Authorization Manager
USA Clinics Group —Northbrook, IL
- $70,000 - $85,000 a year
- Full-time
- Computer literacy
- Mid-level
- High school diploma or GED
- 401(k)
- Paid time off
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Private Duty Home Care Manager
Brookdale Senior Living Inc. —Glen Ellyn, IL
- $65,660 - $83,640 a year
- Nights as needed
- OSHA
- RN License
- Mid-level
- Health savings account
- Paid holidays
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Customer Success Manager
Reveal —Chicago, IL
- $87,550 - $103,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health savings account
- Paid holidays
In-Home Care Manager
Chinese American Service League —Chicago, IL
- $75,000 - $85,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Ability to walk for extended periods
- Commuter assistance
- Health savings account
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Customer Care Manager
Home Comfort —Des Plaines, IL
- Full-time
- Google Workspace
- Mid-level
- Administrative experience
- AD&D insurance
- Paid holidays
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Residential Supervisor
Helping Hand —Hodgkins, IL
- $24 - $25 an hour
- Full-time
- Clean driving record
- Mid-level
- Residential
- AD&D insurance
- Paid holidays
Quick Apply
Caregiver Supervisor
ameriCARE - Chicagoland West —La Grange, IL
- $30 - $35 a month
- Part-time
- Management
- Mid-level
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Home Care Sales Manager
Crystal Home Health Care —Des Plaines, IL
- From $70,000 a year
- Full-time
- Hybrid work
- Customer service
- 5 years
- Physical & Rehabilitation Medicine
- Health insurance
- 401(k)
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14d
Customer Care Manager - Competitive Pay + Benefits! [Home Care]
BrightStar Care of Central DuPage —Bloomingdale, IL
- $50,000 a year
- Urgently hiring
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Paid training
- Health insurance
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1d
Client Engagement Specialist (Account Manager / Customer Success - Schaumburg, IL or Remote
American Society of Anesthesiologists —Schaumburg, IL
- $65,000 - $78,000 a year
- Hybrid work
- Mid-level
- Microsoft Office
- 3 years
- Health insurance
- Dental insurance
Quick Apply
8d
Customer Success Manager
Circadia Health —Chicago, IL
- $120,000 - $180,000 a year
- Full-time
- Hybrid work
- Up to 50% travel
- Travel
- Senior level
- Health insurance
- Dental insurance
Quick Apply
Scheduling Manager - Home Health Agency
Reliance Home Health Caregivers —Naperville, IL
- Weekends as needed
- Background check
- Customer service
- 5 years
- Health insurance
- Dental insurance
Quick Apply
Customer Success Manager
PPRO —Chicago, IL
- Full-time
- Hybrid work
- Office
- SQL
- Presentation skills
- Health savings account
- Disability insurance
Call Center Quality Assurance Manager
USA Clinics Group —Northbrook, IL
- $54,000 - $60,000 a year
- 8 hour shift
- Spanish
- English
- Mid-level
- Dental insurance
- Paid time off
Quick Apply
Manager, Customer Success - Enterprise Accounts
Motus —Chicago, IL
- $115,000 - $125,000 a year
- Remote
- Research
- Analysis skills
- Mentoring
- Health savings account
- AD&D insurance
Quick Apply
Service Manager
Xylem —Bolingbrook, IL
- Full-time
- Clean driving record
- Oracle
- Inventory management
- Dental insurance
- Vision insurance

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homecare manager jobs near wheaton, il

Supervisor Member Care

Alliant Credit Union -
Chicago, IL

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Job Details

Full-time
$57,500 - $89,500 a year

Benefits

Paid parental leave
Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Work from home
Parental leave
Vision insurance
401(k) matching
Employee discount

Qualifications

High school diploma or GED

Full Job Description

Lead and coach employees through the day-to-day operational responsibilities of a contact center. Work with the management to drive employee development and performance management by monitoring, motivating, recognizing and coaching the team in order to enhance job performance. Identify and solve complex member issues, coach and train employees in the areas of member service quality, and product knowledge.

Essential Responsibilities

Manage and develop assigned contact center team in order to achieve individual, team and organizational goals.
Lead the hiring, onboarding, training and retention of assigned team.
Monitor phone calls, conduct side-by-side coaching and provide real-time feedback, motivation and recognition to assigned team and assigned programs.
Ensure assigned team's training is completed in a timely fashion whether regulatory, compliance, new product, sales or reoccurring learning.
Assess team performance to ensure successful achievement of goals including quality, sales and service measurements.
Partner with management to drive and communicate the need for a consistent and impactful member experience.
Resolve member escalations in an effective manner, ensuring member satisfaction and evaluation of processes and procedures in order to minimize further issues.
Collaborate other departments in resolving member issues.
Capture, analyze, and understand the internal environment, team dynamics, and talent capabilities to address organizational refinement, agility and growth as well as assess and provide discerning development, insightful coaching and talent utilization/optimization for direct reports.
Provide a structural and consistent approach to ensure that individual development plans are in place, performance management is consistent, performance management process is respected and followed, and coaching and feedback are provided on a regular and dynamic basis.

Education & Years of Experience

Minimum - High School or Equivalent
Preferred - 4 Year Bachelors Degree in Finance, Business or Related
Minimum -5 Years Sales, Customer Service or Related
Preferred -1 Year People Management

Compensation & Benefits:

Typical hiring range:‏‏‎ ‎ $57,500.00 to $89,500.00‎ Annually. Actual compensation will be determined using factors such as experience, skills & knowledge.

‎Benefits: Alliant provides a benefits package including health care, vision, dental, and 401k with employer match including:

Annual performance bonus
Work from home up to 3 days a week
Paid parental leave
Employee discount programs
Time off including paid personal and sick days
11 paid holidays
Education reimbursement

Note that eligibility and cost of benefits can vary depending on the number of regularly scheduled hours, and job status such as regular full-time, regular part-time, or temporary employment.

Adhere to and ensure compliance of all business transactions with policy and process of the Bank Secrecy Act. Ensures compliance with all applicable state and federal laws, company procedures and policies. Maintains integrity and ethics in all actions and conversations with or regarding credit union members and their accounts; complies with Privacy Act directives.

The responsibilities listed do not contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

homecare manager jobs in wheaton, il

Supervisor Member Care

Manager Talent Acquisition

Supervisor, Contact Center - Sales

Customer Success Manager (Remote)

Insurance and Prior Authorization Manager

Private Duty Home Care Manager

Customer Success Manager

In-Home Care Manager

Customer Care Manager

Residential Supervisor

Caregiver Supervisor

Home Care Sales Manager

Customer Care Manager - Competitive Pay + Benefits! [Home Care]

Client Engagement Specialist (Account Manager / Customer Success - Schaumburg, IL or Remote

Customer Success Manager

Scheduling Manager - Home Health Agency

Customer Success Manager

Call Center Quality Assurance Manager

Manager, Customer Success - Enterprise Accounts

Service Manager

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