Top 16025 Service leader Jobs in Wheaton, Il

Customer Success Manager
Diagnostic Support Services —Aurora, IL
- $80,000 - $100,000 a year
- Full-time
- Management
- 5 years
- Laboratory experience
- Health insurance
- Dental insurance
Quick Apply
Unarmed Security Officer ($18-19hr Immediate hiring in Aurora, IL)
RELIANCE SECURITY SERVICES —Aurora, IL
- $18 - $19 an hour
- Urgently hiring
- Background check
- High school diploma or GED
- 21 years or older
- Opportunities for advancement
Quick Apply
3h
Wheaton Baseball/Softball Umpires - Paid Training
Official Finders —Wheaton, IL
- $30 - $37 an hour
- Temporary
- No experience needed
- Experience working with children
- In-person
- Paid training
- Flexible schedule
Quick Apply
5h
Park Lead
Urban Air Adventure Park —Naperville, IL
- $16 - $18 an hour
- Weekends as needed
- High school diploma or GED
- Team management
- In-person
- Flexible schedule
Quick Apply
7d
Executive Security Agent
Pinkerton —Norridge, IL
- $35 - $38 an hour
- Part-time
- Customer service
- Military
- Word processing
- Health savings account
- AD&D insurance
Service & Engagement Team Leader
Target —Wheaton, IL
- $23.75 - $40.40 an hour
- Weekends as needed
- 18 years or older
- Inventory management
- Mid-level
- Paid holidays
- Disability insurance
1d
Production Worker
Sonoco Products Company —West Chicago, IL
- $27.94 an hour
- Weekends as needed
- Warehouse experience
- Ability to lift 25 pounds
- Entry level
- Health savings account
- Paid holidays
Quick Apply
Crew Member
Hoffmann Oberweis Dairy —Wheaton, IL
- $14 - $16 an hour
- Part-time
- Entry level
- Under 1 year
- Employee discount
- Flexible schedule
Quick Apply
Fulfillment Operations Team Leader
Target —Lombard, IL
- $23.75 - $40.40 an hour
- Weekends as needed
- 18 years or older
- Inventory management
- Mid-level
- Paid holidays
- Disability insurance
1d
Special Delivery Coordinator I
Canon U.S.A., Inc. —Woodridge, IL
- $23.47 - $35.14 an hour
- Full-time
- Hybrid work
- No high school diploma
- Office
- High school diploma or GED
- Profit sharing
- Health insurance
Customer Concierge
Andersen Corporation —Des Plaines, IL
- $27.45 - $39.75 an hour
- Full-time
- Office
- Residential
- Microsoft Office
- Profit sharing
- Paid parental leave
Quick Apply
Closing Team Leader
Target —Woodridge, IL
- $23.50 - $39.95 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- Mid-level
- Paid holidays
- Disability insurance
1d
Sales Associate - Downers Grove
See's Candies —Downers Grove, IL
- $18.99 an hour
- Part-time
- Merchandising
- Cleaning
- Fair chance
Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T0838)
Target —Wheaton, IL
- $17.25 - $25.90 an hour
- Part-time
- Entry level
- Flexible schedule
General Merchandise Team Leader
Target —Villa Park, IL
- $23.75 - $40.40 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- Mid-level
- Paid holidays
- Disability insurance
1d
District Manager
Hoffmann Oberweis Dairy —Rolling Meadows, IL
- $70,000 - $90,000 a year
- Full-time
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Front End Entry Level
32R-Jewel/OSCO —Wheaton, IL
- $14.50 - $16.00 an hour
- Part-time
- Fair chance
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Customer Service & Administrative Specialist
Compressed Air Advisors Online, Inc. —Downers Grove, IL
- $50,000 - $56,000 a year
- Full-time
- Microsoft Outlook
- Office
- Administrative experience
- Paid holidays
- Paid time off
Quick Apply
11d
Assets Protection Specialist
Target —Hillside, IL
- $23.75 - $40.40 an hour
- Weekends as needed
- 18 years or older
- High school diploma or GED
- Communication skills
- Paid holidays
- Disability insurance
1d
Server
Brookdale Senior Living Inc. —Glen Ellyn, IL
- $15.00 - $17.63 an hour
- Part-time
- Hospitality
- Military encouraged
- Entry level
- Health savings account
- Paid holidays
Quick Apply

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service leader jobs near wheaton, il

Customer Success Manager

Diagnostic Support Services
Aurora, IL

Quick Apply

Job Details

Full-time
$80,000 - $100,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
Life insurance

Qualifications

Customer communication
Teamwork
Management
Team development
Bachelor's degree
Attention to detail
Management reporting

Full Job Description

Company Summary:

Diagnostic Support Services (DS2) provides healthcare organizations with the most needed laboratory and medical support services — including custom kitting & supplies, specimen collection & medical services, medical courier & transportation, and technology & integration.

Our mission is to serve as a single point of contact for our clients, helping them integrate our solutions and proprietary technology into their workflow to create efficiency, reduce costs, and stay competitive.

We proudly support a wide range of healthcare organizations — from medical laboratories and pharmaceutical companies to direct-to-consumer healthcare brands and clinical research organizations.

At DS2, our team is dedicated to delivering prompt, specialized, and compassionate service with a clear focus on improving both customer experience and patient outcomes.

Job Summary:

The Manager, Customer Success is responsible for leading the day-to-day operations of DS2's Customer Success and Logistics functions, ensuring exceptional client service, operational efficiency, and successful execution of client programs. This role provides leadership, coaching, and oversight to the Customer Success Project Management team while serving as a key operational partner across departments including Warehouse, Logistics, Phlebotomy, Sales, Finance, and Operations.

The Manager is responsible for overseeing client support activities, carrier management, operational workflows, and service delivery execution. This position ensures client needs are met through proactive communication, effective problem-solving, and cross-functional collaboration while driving process improvements that enhance customer satisfaction, operational performance, and scalability.

The ideal candidate is a strong people leader with experience in customer success, logistics, and operational management who thrives in a fast-paced healthcare services environment and is committed to delivering exceptional service to both clients and patients.

Key Responsibilities:

Team Leadership & Customer Success Oversight

Lead and support the Customer Success Project Management team, including coaching, training, performance management, and operational guidance.
Oversee daily workflows and ensure timely completion of client requests, escalations, and operational tasks.
Foster a customer-centric culture focused on responsiveness, accountability, and service excellence.
Assist with onboarding and training of new team members.
Monitor team performance metrics and identify opportunities for operational improvement and development

Operational Support & Process Management

Maintain documentation related to client requirements, pricing requests, and operational procedures.
Assist with implementation planning and operational readiness for new and existing clients.
Support internal reporting initiatives and provide insights related to client activity, and carrier performance.
Ensure compliance with company procedures, service standards, and client-specific requirements.
Assist in developing and improving SOPs, workflows, and customer success processes.

Cross-Functional Collaboration

Partner with Operations, Sales, Finance, and Customer Support teams to ensure alignment on client deliverables and operational priorities.
Communicate operational updates, risks, and service concerns proactively to leadership and stakeholders.
Support process improvement initiatives focused on operational efficiency and customer satisfaction.

Qualifications

Bachelor’s degree preferred or equivalent professional experience.
5+ years of experience in Customer Success, Operations Management, or Team Leadership roles.
Experience in healthcare, laboratory services, mobile phlebotomy, or medical logistics is required.
Previous experience managing or leading teams in a fast-paced operational environment.
Exceptional organizational and multitasking skills with strong attention to detail.
Ability to manage multiple priorities and shifting operational demands.
Strong written and verbal communication skills.
Proficiency in CRM systems such as Salesforce, and Microsoft Office.

Work Conditions:

On-site at DS2’s Aurora facility.
May involve lifting up to 50 lbs and occasional after-hours availability for facility emergencies or maintenance work.

Benefits:

401(k)
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Vision insurance

Job Type: Full-time

Pay: $80,000.00 - $100,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Application Question(s):

Are you able to work in office, 5 days a week?

Experience:

Management: 1 year (Required)
Healthcare: 1 year (Required)

Work Location: In person

Quick Apply

Refine Your Search

service leader jobs in wheaton, il

Customer Success Manager

Unarmed Security Officer ($18-19hr Immediate hiring in Aurora, IL)

Wheaton Baseball/Softball Umpires - Paid Training

Park Lead

Executive Security Agent

Service & Engagement Team Leader

Production Worker

Crew Member

Fulfillment Operations Team Leader

Special Delivery Coordinator I

Customer Concierge

Closing Team Leader

Sales Associate - Downers Grove

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T0838)

General Merchandise Team Leader

District Manager

Front End Entry Level

Customer Service & Administrative Specialist

Assets Protection Specialist

Server

I want to receive the latest job alert for service leader in wheaton, il

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