Top 84 Entry level tech support Jobs in Wheaton Il

IT Support Desk Technician
BALL HORTICULTURAL COMPANY —West Chicago, IL
- $48,000 - $57,000 a year
- Full-time
- Microsoft Outlook
- Computer literacy
- Office
- Profit sharing
- Paid holidays
Quick Apply
Help Desk Technician (Tier 1-2)
Lyra Technology Group —Lisle, IL
- $50,000 - $65,000 a year
- SharePoint
- Experience equivalent to degree accepted
- In-person
- Disability insurance
- Health insurance
Quick Apply
Entry Level IT Support(Hands On Experience)
L6 technology —Oakbrook Terrace, IL
- $15 - $21 an hour
- Full-time
- Office
- In-person
- Entry level
- Health insurance
- 401(k)
Quick Apply
Service Desk Technician I
Crystal Clean, LLC —Hoffman Estates, IL
- $32 - $34 an hour
- Microsoft Outlook
- Local
- Office
- Wellness program
- Disability insurance
3d
Tier 1 Technician
WEBIT Services —Naperville, IL
- $40,000 - $55,000 a year
- Full-time
- Hybrid work
- Mid-level
- High school diploma or GED
- Driver's License
- AD&D insurance
- Disability insurance
Quick Apply
Onsite End-User Support and Backup Technician - Lisle, IL
NTT Ltd —Lisle, IL
- $27 - $34 an hour
- Full-time
- Mid-level
- Office
- Windows
- Travel reimbursement
- Health savings account
IT Help Desk Technician - Entry Level
Middleground —Westchester, IL
- Full-time
- Windows
- High school diploma or GED
- Analysis skills
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Help Desk Specialist
Tusker —Downers Grove, IL
- $40,000 - $45,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Driver's License
6d
IT Support Specialist
Readerlink Distribution Services —Oak Brook, IL
- $19.23 - $36.00 an hour
- Part-time
- Microsoft Outlook
- Office
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
2d
Technical Support Specialist 1
Sourcebooks —Naperville, IL
- $23 - $25 an hour
- Full-time
- Hybrid work
- Research
- Mid-level
- Windows
- Health savings account
- AD&D insurance
1d
Desktop Support Specialist - Entry Level
SDI Presence —Chicago, IL
- $21.15 - $24.04 an hour
- Weekends as needed
- Background check
- Data analysis skills
- In-person
- Wellness program
- Disability insurance
Quick Apply
8d
IT Assistant / Help Desk (Entry Level)
ACTS Aviation Security —Des Plaines, IL
- $55,000 a year
- Research
- Office
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Service Desk Support I
HellermannTyton —Romeoville, IL
- Full-time
- Background check
- Clean driving record
- Pass drug screening
Quick Apply
Help Desk Technician
GSD —Hanover Park, IL
- $45,000 - $55,000 a year
- Weekends as needed
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Entry Level IT Analyst
Common Goal Systems Inc. —Des Plaines, IL
- Customer service
- Bachelor of Science
- Office
In-Home Sales & Tech Support (Part Time)
Asurion Insurance Services —Schiller Park, IL
- $26.90 an hour
- 12 hour shift
- Office
- Residential
- Driver's License
- Paid training
- Mileage reimbursement
Service Technician T1
All Information Services (AIS) —Oakbrook Terrace, IL
- Mid-level
- Windows
- Residential
IT Support Desk Technician
AllSaints —Bolingbrook, IL
- $24 - $25 an hour
- Full-time
- Mid-level
- Windows
- Warehouse
- Disability insurance
- Health insurance
Quick Apply
3d
IT and Security Support Specialist
Boler —Schaumburg, IL
- $60,000 - $75,000 a year
- Computer science
- Microsoft Excel
- Computer Science
- Wellness program
- Disability insurance
Quick Apply
13d
Helpdesk Analyst
Barilla —Northbrook, IL
- $70,000 - $85,000 a year
- Hybrid work
- Computer Science
- Mid-level
- Office
- Health insurance
- Dental insurance

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IT Support Desk Technician

BALL HORTICULTURAL COMPANY -
West Chicago, IL

Quick Apply

Job Details

Full-time
$48,000 - $57,000 a year

Benefits

Profit sharing
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Employee assistance program

Qualifications

Desktop computer repair
Computer operation
Customer communication
Mobile device support
Microsoft Outlook
Laptop (troubleshooting support)
iOS
Printer (troubleshooting support)
Internal employee customer service
Productivity software support
Desktop (troubleshooting support)
Office equipment installation
Desktop applications
Technical customer support for office equipment
Root cause analysis
Desktop administration
Technical Proficiency
Peripheral hardware support

Full Job Description

Description:

Ball Horticultural Company is seeking a customer-focused and technically driven Support desk Technician to join our Information Technology team. Ball is the largest flower seed breeder/producer and distributor in the world, providing outstanding products, best-in-class customer service, and reliable supply to professional growers around the globe. In this role, you will provide technical support to internal and external customers by responding to service requests, troubleshooting hardware and software issues, and escalating more complex problems when needed. You will support a variety of end-user technologies, business applications, and devices while delivering exceptional customer service and maintaining accurate documentation. This position offers excellent hands-on experience and opportunities for professional growth within a collaborative IT environment.

Responsibilities and Duties

Provide technical support by responding to Help Desk calls, logging service requests, and resolving common hardware, software, and desktop issues.
Deliver exceptional customer service while supporting employees across all levels of the organization.
Troubleshoot desktop, laptop, peripheral, and software-related issues, escalating more complex problems when appropriate.
Provision, configure, deploy, and support desktops and laptops using centralized device management tools while ensuring compliance with company standards and security policies.
Perform routine maintenance on end-user devices, including operating system updates, software updates, storage cleanup, and security scans.
Ensure incidents and service requests are resolved in a timely manner or escalated appropriately.
Assist in creating and maintaining Help Desk documentation, knowledge base articles, and support procedures.
Support small IT projects under the guidance of management.
Assist with the collection, organization, and preparation of retired computer equipment for recycling and disposal according to company policies.
Participate in a scheduled monthly on-call rotation to support urgent after-hours technical issues.
Work collaboratively with the IT team to continuously improve support processes and the overall end-user experience.
Perform all other duties needed to help drive our vision, fulfill our mission, and support organizational goals.

Requirements:

1–2 years of IT support experience or formal technical training in a Help Desk or desktop support environment.
Basic knowledge of computer hardware, software, operating systems, and common troubleshooting techniques.
Experience supporting Windows operating systems and Microsoft 365 applications, including Outlook, Teams, OneDrive, and related productivity tools.
Familiarity with macOS environments is a plus.
Experience supporting Android and iOS mobile devices.
Basic knowledge of printers, scanners, and other end-user peripherals.
Experience setting up, configuring, and supporting desktop and laptop devices in a business environment.
Strong customer service skills with the ability to communicate effectively with both technical and non-technical users.
Strong verbal and written communication skills.
Demonstrated ability to troubleshoot issues, identify root causes, and implement effective solutions.
Ability to work independently while collaborating effectively within a team environment.
Demonstrated passion for technology and a desire to continuously develop new technical skills.

Physical Requirements

Ability to safely lift, carry, move, and install computer equipment weighing up to 50 pounds.
Ability to work beneath desks, workstations, and other confined spaces during equipment installation and troubleshooting.

Salary Range: $48k - $57k

Our Promise To You

We create excitement in the world of flowers and are the first choice for service. We deliver all the best and nothing else! To you, we deliver a work environment and a culture where building long-lasting relationships internally and externally is important. We believe that good communication, sharing ideas and collaborating on projects will set us up for success. We keep both our feet on the ground and are approachable.

In addition to this we provide a comprehensive Total Rewards package that includes:

Medical, dental, life and long-term disability insurance
401k/Profit Sharing Retirement Plan
Paid time off benefits including vacation and holidays
Tuition assistance
An onsite subsidized café overlooking 30 acres of renowned gardens and restored natural areas
Employee Assistance Program and Positive Health programs

Quick Apply

Refine Your Search

entry level tech support jobs in wheaton il

IT Support Desk Technician

Help Desk Technician (Tier 1-2)

Entry Level IT Support(Hands On Experience)

Service Desk Technician I

Tier 1 Technician

Onsite End-User Support and Backup Technician - Lisle, IL

IT Help Desk Technician - Entry Level

Help Desk Specialist

IT Support Specialist

Technical Support Specialist 1

Desktop Support Specialist - Entry Level

IT Assistant / Help Desk (Entry Level)

Service Desk Support I

Help Desk Technician

Entry Level IT Analyst

In-Home Sales & Tech Support (Part Time)

Service Technician T1

IT Support Desk Technician

IT and Security Support Specialist

Helpdesk Analyst

I want to receive the latest job alert for entry level tech support in wheaton il

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