Top 177 Guest service agent Jobs in Wheaton Il

Guest Service Agent
Level Hospitality, LLC. —Chicago, IL
- $16.60 - $18.00 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
13d
Guest Service Agent
Level Hospitality, LLC. —Chicago, IL
- $16.60 - $18.00 an hour
- Part-time
- Hotel
- High school diploma or GED
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Hotel Front Desk Supervisor
Holiday Inn Express —Elgin, IL
- $14 - $19 an hour
- 8 hour shift
- Hospitality
- Customer service
- Mid-level
- Flexible schedule
Quick Apply
Front Desk Agent/Night Auditor
Holiday Inn & Suites Carol Stream —Carol Stream, IL
- $17 - $19 an hour
- Part-time
- Customer service
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
8d
Guest Services Agent - Part Time
Q Center —Saint Charles, IL
- $18 an hour
- Part-time
- Microsoft Excel
- High school diploma or GED
- Ability to stand for extended periods
- Paid time off
- 401(k) matching
Quick Apply
Front Desk Agent
Fairfield Inn & Suites Naperville Chicago. 1820 Abriter Ct, Naperville, IL 60563. —Naperville, IL
- $17 - $18 an hour
- 8 hour shift
- Hotel
- High school diploma or GED
- Typing
- Paid training
- Paid holidays
Quick Apply
Front Desk Agent
Courtyard Bloomingdale —Bloomingdale, IL
- $16 - $17 an hour
- Computer literacy
- Hotel
- High school diploma or GED
Front Desk Agent
Emily Management LLC —Chicago, IL
- $23 an hour
- Full-time
- Hotel
- High school diploma or GED
- Bachelor's degree
- Flexible spending account
- Employee assistance program
Quick Apply
Front Desk Team Members
Doubletree by Hilton Lisle/Naperville —Lisle, IL
- Weekends as needed
- Hotel
- Cleaning
- Computer skills
- Employee discount
- Opportunities for advancement
Quick Apply
Front Desk Agent
Motel 6 / Studio 6 —Villa Park, IL
- $15 - $16 an hour
- Part-time
- Hotel
- US work authorization
- Organizational skills
- Flexible schedule
Quick Apply
Budtender
Ivy Hall —Streamwood, IL
- $18 - $19 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Merchandising
Quick Apply
Part-Time Front Desk Agent
Hampton Inn & Suites by Hilton Addison —Addison, IL
- $16 - $17 an hour
- Part-time
- Mid-level
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Front Desk Sales Associate
PCRK Group —Wheaton, IL
- Ability to stand for extended periods
- Communication skills
- Entry level
Quick Apply
Front Desk Agent
Crescent Hotels & Resorts LLC —Itasca, IL
- $20 an hour
- Weekends as needed
- Hotel
- Ability to stand for extended periods
- Entry level
- 401(k) matching
- Employee discount
Quick Apply
Front Desk Agent
TownePlace Suites Naperville, 1843 W Diehl Rd, Naperville, IL 60563. —Naperville, IL
- $16.50 - $17.00 an hour
- 8 hour shift
- Hotel
- High school diploma or GED
- Typing
- Paid training
- Paid holidays
Quick Apply
1h
Hotel Front Desk Agent (PT or FT)
Best Western Naperville Inn —Naperville, IL
- $15 - $16 an hour
- Part-time
- Bilingual
- High school diploma or GED
- Ability to lift 50 pounds
- Employee discount
Quick Apply
Night Auditor
SpringHill Suites Chicago Elmhurst/Oakbrook Area —Elmhurst, IL
- $20 an hour
- Part-time
- Hotel
- High school diploma or GED
- Front desk
- Wellness program
- Commuter assistance
4d
Front Desk Agent
Sheraton Lisle near Naperville —Lisle, IL
- $17 an hour
- Full-time
- Writing skills
- Hotel
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
(PT) Agent Front Desk
InterContinental —Chicago, IL
- $26.24 - $28.42 an hour
- Part-time
- Sales
- Writing skills
- Basic math
Front Office Agent
Trump International Hotel and Tower Chicago —Chicago, IL
- $27 - $30 an hour
- Part-time
- CPR Certification
- Writing skills
- Hotel
Quick Apply

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guest service agent jobs near wheaton il

Guest Service Agent

Level Hospitality, LLC.
Chicago, IL

Quick Apply

Job Details

Full-time
$16.60 - $18.00 an hour
13 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
Employee discount
Flexible schedule
Life insurance

Qualifications

Teamwork
Night audit
High school diploma or GED
Organizational skills
Receptionist experience within hospitality industry
OPERA

Full Job Description

About Us

Welcome to Level Hospitality, where our management team brings a wealth of extensive and diverse expertise in the realms of development, construction, and hospitality management. We are dedicated to a focused vision, unwavering values, and bold long-term strategies, which have solidified our enduring reputation for reliability and professionalism in the industry. At Level Hospitality, we pride ourselves on working hand in hand with property owners, partners, and fellow hospitality experts. Our collaborative approach ensures the precise and efficient development and management of our hotels, allowing us to consistently deliver exceptional results.

Job Summary:

As a Guest Service Agent, you will be the first point of contact for guests, ensuring a warm and efficient welcome. You will be responsible for managing check-ins and check-outs, handling reservations, and addressing guest inquiries with professionalism and poise. As well as audits, balances, and reports on the various areas of the hotel (e.g., food and beverage, rooms, front desk, gift shop, etc.) to provide accurate and timely financial information on the hotel’s operational performance for the day. Your role includes collaborating with other departments to enhance guest experiences. A successful candidate will possess excellent communication skills, a friendly demeanor, and the ability to multitask in a fast-paced environment.

Upsell additional facilities and services, when appropriate
Work experience as a Hotel Front Desk Agent, Receptionist or similar role
Experience with hotel reservations software, like OPERA.
Customer service attitude
Excellent communication and organizational skills
Perform all other duties and tasks as assigned.

Essential Duties and Responsibilities

Perform all check-in and check-out tasks
Greet and welcome guests in a professional and friendly manner.
Manage room reservations and cancellations.
Answer phone calls and respond to guest inquiries.
Coordinate with housekeeping and maintenance as needed
Handle guest complaints or special requests efficiently.
Maintain a clean and organized front desk area.
Excellent communication and organizational skills
Upsell additional facilities and services, when appropriate.
Perform all other duties and tasks as assigned.

If you are passionate about the hospitality industry and are eager to contribute to a dynamic and forward-thinking team, we invite you to join us at Level Hospitality. We offer a vibrant work environment where your professional growth and personal well-being are our priorities. Apply today and be part of a company that values innovation, integrity, and collaboration. Let's create exceptional experiences together!

Job Type: Full-time

Pay: $16.60 - $18.00 per hour

Benefits:

401(k)
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Health insurance
Life insurance
Paid time off
Vision insurance

Application Question(s):

Do you have prior experience managing check-in and check-out tasks in a hospitality setting? If so, what systems or software have you used?
How do you utilize your communication skills to enhance guest interactions? Share an example where effective communication led to improved guest satisfaction.
Can you provide an example of a time when your problem-solving skills were crucial in ensuring a positive guest outcome?
This position requires availability on weekends, weekdays, holiday, day, evening, and overnight. Are you able to meet these schedules expectations?

Education:

High school or equivalent (Preferred)

Experience:

QUORE: 1 year (Preferred)
Hotel Guest Service Agent: 1 year (Required)

Shift availability:

Day Shift (Required)
Night Shift (Required)
Overnight Shift (Required)

Work Location: In person

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