LIEUTENANT
The Lieutenant at Benford Protection Group (BPG) is responsible for overseeing the work of all assigned Sergeants and managing designated operational divisions. This role provides leadership, field training support, coaching, and professional development to supervisory and line staff while ensuring consistent and equitable enforcement of BPG policies and procedures.
The Lieutenant plays a critical role in strengthening operational effectiveness by supporting Sergeants in the field, mentoring leadership staff, and promoting continuous improvement across all assigned sites. This position requires a comprehensive understanding of daily security operations and BPG policies and procedures.
General Duties
- Manage and oversee the work of all assigned Sergeants across designated operational regions.
- Provide field training support and operational guidance to Sergeants and on-site security personnel.
- Coach, mentor, and develop staff to enhance leadership skills, performance, and accountability.
- Support training reinforcement, and professional development initiatives for security personnel.
- Ensure consistent and equitable enforcement of BPG policies, procedures, and standard operating guidelines across all worksites.
- Assist Sergeants with complex operational issues, incident response, and performance-related concerns.
- Oversee personnel performance management, including coaching, corrective action recommendations, and recognition initiatives.
- Interpret and apply company policies, procedures, and applicable laws or ordinances.
- Communicate company policies, operational updates, announcements, and job openings to supervisory staff.
- Participate in training development initiatives.
- Attend required training sessions, leadership meetings, and supervisory briefings.
- Lead by example and foster a professional work environment that promotes Professionalism, Accountability, Communication, and Teamwork (PACT).
- Perform other related duties assigned to support operational effectiveness and staff development.
The duties listed are not set forth for purposes of limiting the assignment of work. They are not to be construed as a complete list of the many duties normally to be performed under a job title or those to be performed temporarily outside an employee’s normal line of work.
Minimum Qualifications
- High School Diploma or G.E.D. Associate degree preferred.
- Minimum of 3 years’ experience in security, military, or law enforcement.
- Minimum of 3 years’ security management experience.
- United States citizenship.
- 21 years of age at the time of application submission.
Knowledge, Skills, Abilities, and Other Characteristics
- Ability to assess and evaluate situations effectively.
- Knowledge of laws, regulations, methods, and techniques in area of specialty.
- Ability to work effectively with a wide range of populations in a diverse community.
- Ability to identify critical issues quickly and accurately.
- Ability to provide relevant feedback and information necessary for improving efficiency.
- Demonstrates good attention to detail.
- Ability to audit and edit daily/weekly reports and forms.
- Must maintain strict professionalism and confidentiality in dealing with sensitive information.
- Good verbal and written communication skills; ability to convey information and explain or discuss office policy and procedures with others in person or by telephone.
- Must be able to multi-task.
- Must follow all BPG policies and procedures.
- Ability to effectively understand and communicate in English (verbally and in writing).
- Highly accountable, reliable, and prompt, with a strong work ethic.
- Must display exceptional customer service and communication skills.
- Remain flexible to ever changing environments; adapt well to different situations.
- Ability to maintain satisfactory attendance and punctuality standard.
- Neat and professional appearance.
- Must be able to handle pressure of working with high volume general public (constantly to occasionally depending on assignment).
- Demonstrates proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint.
- Ability to interpret, adapt, and apply guidelines and procedures.
- Ability to foster a cooperative work environment.
- Knowledge of management principles and practices.
- Demonstrates employee development and performance management skills.
- Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments.
The qualifications listed above are intended to represent the minimum skills and experience levels associated with performing the duties and responsibilities contained in this job description. The qualifications should not be viewed as expressing absolute employment or promotional standards, but as general guidelines that should be considered along with other job-related selection or promotional criteria.
Physical Requirements
[This job requires the ability to perform the essential functions contained in this description. These include, but are not limited to, the following requirements.]
- Ability to sit at a desk for a large portion of the day.
- May require periods of walking throughout the facility.
- Ability to effectively operate and utilize a computer.
- Must be able to work longer hours based on departmental needs.
- Stand or walk constantly (for up to an entire shift) on various surfaces (tile, concrete, carpet).
- Climb stairs, ramps, or ladders occasionally during shift.
- Occasionally bend/twist at waist/knees/neck to perform various duties.
- Occasionally lift or carry up to 40 pounds.
- Run as needed.
- Constant use of both hands and arms in reaching/handling/grasping/fingering while using phone, notepad, writing reports, and other administrative tasks.
- Constant use of eyes (correctable vision to normal level required) to observe, read, interact with public and co-workers, view security monitors; includes hand/eye coordination.
- Work in various environments including adverse outdoor conditions such as cold, rain or heat.
- Constant mental alertness and attention to detail required while setting priorities and following up on assignments.
Hiring Requirements
- Valid PERC card obtained within 90 days of date of hire
- Valid FOID card
- Clean Motor Vehicle Driving Record
- Valid 20-hour/40-hour security training certificate
- Pass a pre-employment drug screen and background check
- Must be able to work any shift provided
- Must be able to provide, upon job offer, a DD214 discharge document with discharge status indicated, if prior military
Benefits Package
- Medical, Dental, Vision Coverage
- Basic Term Life Insurance
- Employee Assistance Program
- 401K (Safe Harbor Match)
