Top 94 Discover card+ Jobs in Wheeling, Il

Inbound Call Center Representative (Part -Time)
Great Lakes Credit Union —Bannockburn, IL
- $20.48 - $30.73 an hour
- Part-time
- 1 year
- Leadership
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
LensCrafters - EyeCare Advisor
LensCrafters —Arlington Heights, IL
- $18.95 - $26.79 an hour
- Part-time
- Inventory management
- Merchandising
- HIPAA
- Health insurance
- Paid time off
8d
Inbound Call Center Representative
Great Lakes Credit Union —Bannockburn, IL
- $20.48 - $30.75 an hour
- Full-time
- 1 year
- Leadership
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Server
Lazy Dog Family LLC —Buffalo Grove, IL
- $9 an hour + tips
- Part-time
- High school diploma or GED
- Food Handler Certification
- Entry level
- Dental insurance
- 401(k)
Quick Apply
Cashier
OTG Management —Chicago, IL
- $17 - $19 an hour
- Weekends as needed
- 18 years or older
- Quick service & fast food restaurant
- In-person
- Health insurance
- Paid time off
Quick Apply
Night Auditor
The Forester by Hyatt —Lake Forest, IL
- $19 - $21 an hour
- Overtime
- Basic math
- Hotel
- Organizational skills
Quick Apply
5d
Take-Out
Lazy Dog Family LLC —Vernon Hills, IL
- $17 an hour
- Part-time
- Fast casual restaurant
- High school diploma or GED
- Food Handler Certification
- Dental insurance
- 401(k)
Quick Apply
Client Experience Specialist - Deerfield
Tricoci Salon | Spa —Deerfield, IL
- $15.00 - $19.50 an hour
- Weekends as needed
- Organizational skills
- Computer skills
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
FAIRMONT —Chicago, IL
- $25.41 an hour
- Weekends as needed
- Computer literacy
- Hotel
- US work authorization
Quick Apply
11d
Client Experience Leader - Skokie
Tricoci Salon | Spa —Skokie, IL
- $19 - $20 an hour
- Weekends as needed
- Mid-level
- Organizational skills
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
Client Experience Specialist - Oakbrook
Tricoci Salon | Spa —Oak Brook, IL
- $15.00 - $19.50 an hour
- Weekends as needed
- Organizational skills
- Computer skills
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Principal/ Sr. Principal FPGA Design Engineer
Northrop Grumman —Rolling Meadows, IL
- $119,600 - $223,900 a year
- Overtime
- 3 years
- Analysis skills
- Doctor of Philosophy
- Paid holidays
- Disability insurance
4d
Starbucks Barista (T1036)
Target —Lake Zurich, IL
- $16.75 - $25.15 an hour
- Part-time
- Entry level
- Flexible schedule
Starbucks Barista (T1168)
Target —Highland Park, IL
- $16.75 - $25.15 an hour
- Part-time
- Entry level
- Flexible schedule
Starbucks Barista (T1125)
Target —Niles, IL
- $17.25 - $25.90 an hour
- Part-time
- POS
- Entry level
- Flexible schedule
Administrative Assistant, Neuroscience Clinical Development
AbbVie —North Chicago, IL
- $23.80 - $43.00 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- Office
- High school diploma or GED
- Paid holidays
- Health insurance
5d
Starbucks Barista (T1167)
Target —Glenview, IL
- $17.25 - $25.90 an hour
- Part-time
- Quick service & fast food restaurant
- Entry level
Night Auditor - FT & PT
Marriott Schaumburg —Schaumburg, IL
- $19 - $21 an hour
- Part-time
- Hotel
- High school diploma or GED
- Communication skills
Quick Apply
Program Manager
Oregon Systems —Riverwoods, IL
- $50 - $55 an hour
- Contract
- Hybrid work
- Mid-level
- Office
- Continuous improvement
- Dental insurance
- 401(k)
Quick Apply
Client Experience Specialist - Schaumburg
Tricoci Salon | Spa —Schaumburg, IL
- $15.00 - $19.50 an hour
- Weekends as needed
- Organizational skills
- Computer skills
- Communication skills
- Health insurance
- Dental insurance
Quick Apply

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Inbound Call Center Representative (Part -Time)

Great Lakes Credit Union -
Bannockburn, IL

Quick Apply

Job Details

Part-time
$20.48 - $30.73 an hour

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Vision insurance

Qualifications

Personal service client interaction documentation
Financial sales
Financial services customer support
Customer relationship building
Promoting products
Account maintenance
Account troubleshooting
Sales needs analysis
Client inquiry handling
Promoting bank products
Account development
De-escalation techniques
Conflict de-escalation
Client relationship development
Financial issue resolution
Decision making
Customer engagement
Financial product expertise
Financial goal setting advisory services
Customer issue escalation
Financial needs assessment
Fraud prevention policy implementation
Assisting with digital banking services
Handling account queries
1 year
Cross-functional collaboration
Suggestive selling
Leadership
Promoting bank services
Entry level

Full Job Description

Great Lakes Credit Union is Hiring GREAT people for our GREAT team!

Do you enjoy customer interaction and relationship building?

WE WANT YOU ON OUR TEAM!

Get the best of both worlds: a part-time schedule paired with eligibility for competitive benefits.

The Member Care Specialist is responsible for performing all duties with a high proficiency level, providing exceptional service to all members and potential members within all contact center channels. Acts as the members' most valued financial partner, taking every opportunity to understand and assess their financial needs and goals. Maintains positive working relationships by supporting the Standards of Greatness. Supports sales and service efforts by advising members of appropriate products and services utilizing E.A.R.N. model skills which help them achieve their financial goals and maintain their accounts. Performs all duties with accuracy and remains in compliance with federal and state laws, rules and regulations, and complies with GLCU's policies and procedures.

As a Member Care Specialist your duties will be:

Handles a wide variety of member requests and inquiries.
Utilizes appropriate security measures to identify members and protects against fraud.
Maintain a thorough understanding of our products and services to assist members effectively.
Actively listens and asks questions to determine member needs; identifies and recommends appropriate solutions, presenting features and benefits of products and services.
Seeks opportunities to attract, retain, and expand member relationships.
Uses sound judgment to handle complex account inquiries and practices good decision-making skills to perform one contact resolution whenever possible.
Performs all duties with a high level of accuracy and attention to detail, accurately documenting member interactions and transactions in the core system.
Identifies and uses appropriate software and tools to troubleshoot concerns regarding digital services, cards, transactions, payments and special accounts.
Assist members in navigating online banking and mobile app services, troubleshooting issues, and guiding them through various digital transactions.
Investigates and resolves member concerns, providing appropriate advice and counseling to member inquiries and problems.
Effectively diffuses irate members and situations with patience and tact.
Identifies and reports potential fraud or suspicious activities and educates members on best practices for safeguarding their accounts.
Provides feedback to leadership on issues affecting members’ experience or disrupting operations.
Works with other credit union team members to proactively meet member needs in a responsive, efficient manner across department lines.
Consistently achieves individual goals and contributes to department and credit union success.
Responsible for maintaining compliance with all applicable federal, state, and local rules and regulations, and following all GLCU policies, procedures and internal controls.
All other duties as assigned.

Requirements needed to be part of this team:

1 year experience in a call center environment or financial institution.
Proficient in all of the Member Contact Center functions and responsibilities and has completed all 3 phases of training.

Benefits We Offer:

At GLCU, we believe that our employees are our greatest asset. That's why we offer a comprehensive benefits package designed to support your well-being and help you thrive both personally and professionally. Here’s what you can expect:

Competitive total compensation package: We offer a competitive total compensation salary structure that rewards your hard work and contributions.
Health & Wellness: Enjoy comprehensive medical, dental, and vision insurance plans to keep you and your family healthy. We also provide access to wellness programs and health membership reimbursement. The company paid STD and LTD.
Employee Banking Benefits: Enjoy the flexibility and convenience with 24/7 digital banking, a network of more than 30,000 ATMs, 18 branches.
Company Paid Life Insurance: Enjoy peace of mind with company-paid life insurance, providing financial protection for you and your loved ones.
Generous Paid Time Off: Recharge and relax with a generous PTO policy and paid holidays.
Retirement Savings Plan 401(k): Plan for your future with our 401(k)-retirement savings plan, complete with employer matching contributions to help you reach your financial goals.
Professional Development: We are committed to your growth! Take advantage of our training programs, mentorship opportunities, and tuition reimbursement for continuing education.
Employee Recognition Programs: We celebrate your achievements and milestones through various recognition programs.
Diverse and Inclusive Culture: Join a vibrant team that values diversity and fosters an inclusive environment where everyone feels welcome and empowered.
Community Engagement: Participate in our community service initiatives and volunteer opportunities to make a positive impact in the communities we serve.

Join us at GLCU and discover a workplace that invests in you! We’re the total package!

Great Lakes Credit Union is proud to be an Equal Opportunity Employer,

Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Quick Apply

Refine Your Search

discover card+ jobs in wheeling, il

Inbound Call Center Representative (Part -Time)

LensCrafters - EyeCare Advisor

Inbound Call Center Representative

Server

Cashier

Night Auditor

Take-Out

Client Experience Specialist - Deerfield

Front Desk Agent

Client Experience Leader - Skokie

Client Experience Specialist - Oakbrook

Principal/ Sr. Principal FPGA Design Engineer

Starbucks Barista (T1036)

Starbucks Barista (T1168)

Starbucks Barista (T1125)

Administrative Assistant, Neuroscience Clinical Development

Starbucks Barista (T1167)

Night Auditor - FT & PT

Program Manager

Client Experience Specialist - Schaumburg

I want to receive the latest job alert for discover card+ in wheeling, il

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