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Patient Care Technician, Emergency Department (St. Clairsville, OH Neighborhood Hospital)

Trinity Health System -
Saint Clairsville, OH

Apply Now

Job Details

Full-time

Qualifications

Customer communication
In-person customer service
High school diploma or GED
Patient interaction

Full Job Description

Job Summary / Purpose

In accordance with our mission and core values, this position is established to actively participate on the patient care team by providing basic bedside care and assisting patients with activities of daily living, under the direction of the RN. Also providing non-clinical coordinator support for the unit consistent with established mission, vision, values, and organizational culture. Teamwork is a vital component to the same, through effective collaboration efforts.

Essential Key Job Responsibilities

1. TREATMENT AND PROCEDURES

Performs treatments and patient care procedures.
Performs or assists ADLs according to the Patient Plan of Care.
Performs or assists in procedures/treatments according to Nursing Policy and Procedure Manual.
Determines need for and properly implements safety measures for patients in a timely manner.
Responds to patient call lights and emergency lights in a timely manner.
Prepares patients for meals and snacks. Offers assistance as needed.
Maintains a safe environment: follows OSHA requirements including Universal Precautions.

2. DOCUMENTING CARE

Documents care provided according to hospital policy.
Documents ADLs, vital signs, and I&Os according to the plan of care.
Documents meals and snacks according to hospital policy.
As assigned, documents refrigerator/freezer temperature.
Participates as assigned in CQI activities.

3. COMMUNICATION

Expresses appropriate communication to patients, families, and other customers.
Identifies self to others in a professional manner.
Adheres to dress code and maintains a professional image with the ID badge clearly displayed.
Offers assistance and provides directions to customers keeping a positive and courteous tone.
Determines need for and properly implements safety measures for patients in a timely manner.
Maintains a safe environment: follows OSHA requirements including Universal Precautions.
Notifies the RN of abnormal vital signs, I&Os, and changes in the patient condition.
Communicates effectively with team members.

4. PROVIDING CARE

Provides care according to developmental age.
Demonstrates skills and knowledge necessary for the patient/customer appropriate to neonate, child, adolescent, adult, and/or older adult.

5. FLEXIBILITY

Demonstrates flexibility in accomplishing work tasks.
Adheres to time and attendance policy.
Available and accessible when on duty.
Leaves for and returns from inservices, meals, and breaks as scheduled.
Accepts changes in staffing and patient assignments.

6. EMERGENCY PROCEDURES/ENVIRONMENT OF CARE

Assists during emergency situations according to nursing and hospital policy.
Maintains a safe workplace environment.
Functions appropriately in emergencies according to assigned responsibilities and hospital policy.
Provides safety boundaries for patients at risk for violence.
The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned.

Minimum Qualifications

Required Education and Experience

High School diploma OR equivalent

Required Licensure and Certifications

BLS provider or plan to obtain within 3 months of hire
STNA certification preferred but not required.

Required Minimum Knowledge, Skills, Abilities and Training

Must possess demonstrated communication skills, excellent customer service skills and ability to deal effectively with multi-disciplinary team members/patients/significant others and physicians.

Location: Trinity Health System · TMW EMERGENCY DEPT
Schedule: Full Time, Any, ANY

Apply Now

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