Top 101 Customer experience specialist Jobs in Wheeling, Wv

Community Engagement Specialist
Quality Insights, Inc. —Wheeling, WV
- $65,000 - $75,000 a year
- Full-time
- Nursing
- 5 years
- Master's degree
- Health insurance
- Dental insurance
Quick Apply
Child Support Specialist Trainee - (Ohio Co.)
West Virginia Department of Human Services —Ohio County, WV
- $31,533 - $53,916 a year
- Full-time
- Mid-level
- High school diploma or GED
- US work authorization
- Health savings account
- Health insurance
Quick Apply
Care Experience Specialist
CINQCARE —Wheeling, WV
- $21.14 - $26.42 an hour
- Full-time
- Hybrid work
- Background check
- Spanish
- Bachelor of Science
- Mileage reimbursement
- Commuter assistance
Quick Apply
8d
Online Customer Service Specialist
Bill Cole Automall of Bluefield —Green Valley, WV
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Pass drug screening
Referral Specialist
WH Wheeling Hospital Inc. —Wheeling, WV
- Full-time
- Computer literacy
- Writing skills
- Mid-level
Child Support Specialist 1 - (Ohio Co.)
West Virginia Department of Human Services —Ohio County, WV
- $34,247 - $58,936 a year
- Full-time
- Driver's License
- Bachelor's degree
- US work authorization
- Health savings account
- Health insurance
Quick Apply
Salon Customer Experience Specialist - The Highlands
JCPenney —Triadelphia, WV
- $12 - $15 an hour
- Sanitation
- Entry level
- Paid holidays
- Health insurance
Human Resources Specialist - Human Resources
WesBanco Bank, Inc. —Wheeling, WV
- Remote
- Microsoft Excel
- Microsoft Outlook
- OSHA
Information Technology Specialist
CITY OF WHEELING —Wheeling, WV
- Computer Science
- Office
- Windows
Quick Apply
18h
Starlink Sales Specialist
2020 Companies, Inc. —Triadelphia, WV
- $18 - $22 an hour
- Part-time
- High school diploma or GED
- Computer skills
- Smartphone
- Paid training
- Paid holidays
Quick Apply
Licensed Sales Professional (LSP) - WV
Allstate —West Virginia
- $36,000 - $100,000 a year
- Full-time
- In-person
- Communication skills
- Entry level
Insurance Account Specialist
The Lewis Financial Group —Wheeling, WV
- $15 - $20 an hour
- Full-time
- Microsoft Excel
- Computer literacy
- Office
- 401(k)
Quick Apply
Occupancy Specialist
The Barcus Company, Inc. —Martins Ferry, OH
- Full-time
- Sales
- Inventory management
- Customer service
- Disability insurance
- Health insurance
Quick Apply
11d
Area Customer Experience Specialist
Huntington Bank —Saint Clairsville, OH
- Full-time
- Military
- Office
- High school diploma or GED
Child Support Specialist Trainee (Caseworker) - Ohio Co.
West Virginia Department of Human Services —Ohio County, WV
- $31,533 - $53,916 a year
- Full-time
- High school diploma or GED
- US work authorization
- In-person
- Health savings account
- Health insurance
Quick Apply
5d
Child Support Specialist 1 (Caseworker) - Ohio Co.
West Virginia Department of Human Services —Ohio County, WV
- $34,247 - $58,936 a year
- Full-time
- Driver's License
- Bachelor's degree
- US work authorization
- Health savings account
- Health insurance
Quick Apply
5d
Automotive Product Specialist
Straub Automotive —Triadelphia, WV
- $50,000 - $125,000 a year
- Full-time
- Clean driving record
- High school
- Dealership
- Paid holidays
- Dental insurance
Quick Apply
Acquisition Specialist - State Farm Agent Team Member
Taylor Shepherd - State Farm Agent —Moundsville, WV
- $18 an hour
- Full-time
- Office
- Business development
- Communication skills
- Profit sharing
- 401(k)
Quick Apply
Chrysler Dodge Jeep Ram Product Specialist
Straub Elm Grove Dodge Jeep Ram —Wheeling, WV
- $50,000 - $120,000 a year
- Full-time
- Dealership
- Entry level
- Retail sales
- Paid training
Quick Apply
Pre-Season Tax Professional
H&R Block —Wheeling, WV
- Full-time
- Windows
- High school diploma or GED
- Business development

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Community Engagement Specialist

Quality Insights, Inc.
Wheeling, WV

Quick Apply

Job Details

Full-time
$65,000 - $75,000 a year

Benefits

Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
403(b)
Life insurance
Retirement plan

Qualifications

Project reporting
Medical performance measurement report preparation
Nursing
Managerial strategic planning
Project development phase management
Teamwork
Project change management
Contract performance monitoring
Trend analysis
Change management
Quality performance measurement
Project management
Clinical performance metrics
Project management experience in healthcare
Continuous clinical improvement initiatives
Project budget management
Managing projects
Project resource management
Project contract management
Associate's degree
Associate Degree in Nursing
Healthcare performance metrics analysis
Project risk management
Educational program management

Full Job Description

Basic Function:

The Community Engagement Specialist serves as a resource to internal and external customers on assigned task domain and coordinates internal and external resources for execution of task domain activities including interdisciplinary management of projects within and outside the organization. The Community Engagement Specialist is responsible for leading task domain at regional level while demonstrating proficient and advanced clinical skills in planning, implementing, and evaluating task activities. Effectively assists healthcare providers and organizations in problem solving, including serving as an external resource for quality-improvement data and performance-improvement strategies.

Organizational Relationships:Reports to the Program DirectorRole and Responsibilities:

· Collaborates with Program Director, Medical Director, Corporate Director of Analytic Resources and Communication Director on project design, implementation, and evaluation.

· Serves a primary clinical resource and brand ambassador, within and outside the organization, on assigned contract aims goals and objectives.

· In collaboration with Program Director acts as a resource within and outside of the organization on standards of care, quality improvement processes, and quality improvement data for assigned contract aims.

· Assists Program Director with preparation of periodic and special reports on program status and contract deliverables.

· Accountable for meeting all regional aim specific contract deliverables and requirements and tracking of project plans, milestones and deliverables.

· Ensures the task specific aim deliverables are completed across the network and submit for approval by Program Director.

· Coordinates with the management team, the facilitation of aim specific domain-specific educational programs for healthcare providers, including Learning and Action Networks to introduce selected aim-specific health topics to clinicians and/or providers.

· Establishes and maintains professional relationships with internal and external customers for assigned aim specific domain.

· Onboards new staff on aim specific domain objectives, process and outcomes goals, deliverables, improvement goals related task domain.

· Assists in troubleshooting potential and/or current problems in achieving contract milestones, goals, and outcomes.

· Other duties as assigned.

Supervisory Responsibilities:

None

Skills / Professional Competencies Required:

· Excellent written and oral communication skills.

· Demonstrated experience within the specific task domain.

· Demonstrated experience in healthcare quality improvement tools that lead to large scale change and improvement in healthcare processes to reduce waste and promote value in healthcare expenditures.

· Demonstrated experience in performance measures, quality improvement methodologies, project evaluation and analysis of trends for in project metric results.

· Demonstrated experience in management at regional task domain level that includes strategic planning, risk management, change management, spreading large scale change, data analysis, project management techniques and tools, defining project tasks and resource requirements and support to project team, coordination, implementation, execution, management and successful implementation of projects.

· Demonstrated experience with having the authority and accountability for meeting all task domain contract requirements and deliverables at regional level within budget and in using appropriate project management tools and reports to track plans and timeliness.

Minimum Education/Training Required:

Bachelor’s degree in related business or healthcare area of study. Master’s degree preferred.

Minimum Experience Required:

Five or more years of full time experience in a healthcare related field with at least three years in a program management capacity. Project management experience with federal government contracts preferred.

Substitution(s):

Associate degree in nursing with two additional years of program administration experience may substitute for the Bachelor’s degree.

Licensure/Certification Requirements:

N/A

Security Level:

Low

Pay: $65,000.00 - $75,000.00 per year

Benefits:

403(b)
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance

Application Question(s):

What county in West Virginia do you reside in?
This work is a 4 year life span, are you ok with this being long term temporary?
Are you ok with traveling roughly 75% of the time in the initial recruiting stage of the project?
Does your current employer require a notice period and if so what is it?

Work Location: On the road

Quick Apply

Refine Your Search

customer experience specialist jobs in wheeling, wv

Community Engagement Specialist

Child Support Specialist Trainee - (Ohio Co.)

Care Experience Specialist

Online Customer Service Specialist

Referral Specialist

Child Support Specialist 1 - (Ohio Co.)

Salon Customer Experience Specialist - The Highlands

Human Resources Specialist - Human Resources

Information Technology Specialist

Starlink Sales Specialist

Licensed Sales Professional (LSP) - WV

Insurance Account Specialist

Occupancy Specialist

Area Customer Experience Specialist

Child Support Specialist Trainee (Caseworker) - Ohio Co.

Child Support Specialist 1 (Caseworker) - Ohio Co.

Automotive Product Specialist

Acquisition Specialist - State Farm Agent Team Member

Chrysler Dodge Jeep Ram Product Specialist

Pre-Season Tax Professional

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