Top 268 Customer service supervisor Jobs in Wheeling, Wv

Customer Service Representative Lead - Elm Grove
WesBanco Bank, Inc. —Wheeling, WV
- Microsoft Outlook
- Computer literacy
- Mid-level
Customer Service Representative
The Health Plan of West Virginia Inc —Wheeling, WV
- Full-time
- Computer literacy
- English
- High school diploma or GED
Quick Apply
Family Centered Treatment (FCT) Supervisor
Pressley Ridge —Saint Clairsville, OH
- Hybrid work
- Management
- Licensed Clinical Social Worker
- LPC
- Health savings account
- AD&D insurance
Quick Apply
Supervisor Systems Applications
Wheeling-Nippon Steel —Follansbee, WV
- From $100,000 a year
- Full-time
- Mid-level
- Java
- Contracts
- Disability insurance
- Health insurance
Quick Apply
12d
Field Supervisor – Water Transfer Operations
Keystone Clearwater Solutions —Wheeling, WV
- 12 hour shift
- Mid-level
- Travel
- Training & development
- Health savings account
- Paid holidays
Quick Apply
Operations Supervisor – Water Transfer Operations
Keystone Clearwater Solutions —Wheeling, WV
- Overtime
- Customer service
- Mid-level
- High school diploma or GED
- Health savings account
- Paid holidays
Quick Apply
Operations Supervisor – Water Transfer Operations
Keystone Clearwater Solutions —Wheeling, WV
- Overtime
- Customer service
- Mid-level
- High school diploma or GED
- Health savings account
- Paid holidays
Quick Apply
Team Lead Day Shift
PREMIUM GUARD INCORPORATED —Weirton, WV
- $22.25 an hour
- Full-time
- Ability to walk for extended periods
- English
- Mid-level
Store Supervisor - #605
Sheetz —Saint Clairsville, OH
- $17.50 an hour
- Full-time
- Hospitality
- 18 years or older
- Merchandising
- Health insurance
- Dental insurance
4d
Facilities Maintenance Supervisor
Weirton Medical Center —Weirton, WV
- From $51,979 a year
- Weekends as needed
- Carpentry
- Mid-level
- 3 years
Quick Apply
8h
RN Nursing Supervisor, Weekends
Dixon Healthcare Center —Wintersville, OH
- Weekends as needed
- Nursing
- RN License
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Field Supervisor – Water Transfer Operations
Keystone Clearwater Solutions —Wheeling, WV
- 12 hour shift
- Mid-level
- Travel
- Training & development
- Health savings account
- Paid holidays
Quick Apply
Customer Service Associate
Heritage Cooperative —Barnesville, OH
- Part-time
- Computer literacy
- Merchandising
- Basic math
Quick Apply
Operations Supervisor – Water Transfer Operations
Keystone Clearwater Solutions —Wheeling, WV
- Overtime
- Customer service
- Mid-level
- High school diploma or GED
- Health savings account
- Paid holidays
Quick Apply
Customer Service Representative - Moundsville, WV
Wash-Rite Unlimited Express Wash —Moundsville, WV
- $12 an hour
- 8 hour shift
- 18 years or older
- No experience needed
- Cash register
- Flexible schedule
Quick Apply
6d
Field Supervisor – Water Transfer Operations
Keystone Clearwater Solutions —Wheeling, WV
- 12 hour shift
- Mid-level
- Travel
- Training & development
- Health savings account
- Paid holidays
Quick Apply
Field Supervisor – Water Transfer Operations
Keystone Clearwater Solutions —Wheeling, WV
- 12 hour shift
- Mid-level
- Travel
- Training & development
- Health savings account
- Paid holidays
Quick Apply
Customer Service Representative - Weirton, WV
Wash-Rite Unlimited Express Wash —Weirton, WV
- $12 an hour
- 8 hour shift
- 18 years or older
- No experience needed
- Cash register
- Flexible schedule
Quick Apply
Customer Service Associate
Par Mar Stores —Beallsville, OH
- High school diploma or GED
- 16+ years old
- Guest services
- Opportunities for advancement
- Flexible schedule
Quick Apply
Retail Driver/Customer Service
Heritage Cooperative —Barnesville, OH
- Part-time
- Clean driving record
- Heavy lifting
- High school diploma or GED
Quick Apply
10d

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Customer Service Representative Lead - Elm Grove

WesBanco Bank, Inc. -
Wheeling, WV

Apply Now

Job Details

Qualifications

Microsoft Outlook
Promoting products
Promoting bank products
High school diploma or GED
Promoting bank services
Banking regulatory compliance

Full Job Description

Summary:

Promote a positive work environment that inspires, motivates, challenges, supports and provides ongoing recognition for exceptional performance. Charged with ensuring excellent customer service and operational expectations are met regarding all Customer Service Representative (CSR) related matters. Assists banking center management with operational reports and duties. Expected to perform the duties of a CSR. Serves as the primary point of contact for issues and complex or escalated customer service needs for CSR function. Supports the banking center in achieving sales goals by identifying referral opportunities as well as observing and providing coaching to CSR staff.

Essential Functions:

Excellent Customer Service

Identify Referral Opportunity

Leadership of CSR Line

Operational Control and Reporting

Essential Duties and Responsibilities:

Personally, models the standards of the Bank's Mission, Vision, and Pledge.

Promotes a sales and service culture within the banking center and assists the Banking Center Manager in ensuring that the CSR staff receives proper coaching and training to identify referral opportunity.

Assists in and completes reports related to Operations as assigned by Banking Center Management.

Develops knowledge of the Bank's products and services.

Performs the normal duties of a CSR with accuracy and efficiency as outlined in separate CSR job description.

Charged with maintaining appropriate levels of cash as assigned by the Bank through ordering and shipping of money.

Primary contact for customer issues and complex customer's needs related to CSR function.

Ensures security and dual control procedures as assigned by the Bank are met at all times.

Communicates pertinent information to the CSR staff in a timely manner.

Responsible for ensuring all necessary and assigned audits are performed at the standard set by the Bank.

Maintains a position of trust and responsibility by keeping all employee information and customer business confidential and in a secured location.

Contribute in a team environment to service customer needs by answering incoming telephone calls and any additional duties assigned to support the success of the Banking Center.

SUPERVISORY RESPONSIBILITIES

Responsible for assisting management in interviewing, hiring, and coordination of training of new CSR hires.

Charged with assigning and directing work, assists with coaching, training, and evaluating performance.

Addresses complaints and resolves issues relating to the CSR line.

Other Skills and Requirements:

Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner.

Proficient in Microsoft Outlook 365. Proficient computer skills are required and the ability to learn various Banking Software programs.

Ability to read and comprehend simple instructions, short correspondence, and memos.

Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Must have strong product knowledge for the level of selling and successfully promoting products expected with position.

Ability to write simple correspondence.

Sound mathematical and analytical skills preferred.

Must have excellent organizational skills and the ability to multi-task and to be flexible.

Ability to lift and carry up to 25 lbs.

Must be available to work all hours of operations.

Requirements:

High school diploma required.

Supervisory or proven leadership experience preferred with a minimum of six months of CSR experience required.

Apply Now

Refine Your Search

customer service supervisor jobs in wheeling, wv

Customer Service Representative Lead - Elm Grove

Customer Service Representative

Family Centered Treatment (FCT) Supervisor

Supervisor Systems Applications

Field Supervisor – Water Transfer Operations

Operations Supervisor – Water Transfer Operations

Operations Supervisor – Water Transfer Operations

Team Lead Day Shift

Store Supervisor - #605

Facilities Maintenance Supervisor

RN Nursing Supervisor, Weekends

Field Supervisor – Water Transfer Operations

Customer Service Associate

Operations Supervisor – Water Transfer Operations

Customer Service Representative - Moundsville, WV

Field Supervisor – Water Transfer Operations

Field Supervisor – Water Transfer Operations

Customer Service Representative - Weirton, WV

Customer Service Associate

Retail Driver/Customer Service

I want to receive the latest job alert for customer service supervisor in wheeling, wv

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