Top 12 Front of house manager Jobs in Wheeling, Wv

Front Office Assistant Manager
Oglebay —Wheeling, WV
- $18 an hour
- Weekends as needed
- Mid-level
- Continuous improvement
- Mentoring
Quick Apply
Part Time Front Desk Attendant
Oglebay —Wheeling, WV
- $14.50 - $16.50 an hour
- Part-time
- Management
- Trade school
- Entry level
Quick Apply
Front Desk Supervisor
Oglebay —Wheeling, WV
- $15.50 - $17.50 an hour
- Weekends as needed
- Mid-level
- Accounting
- 1 year
Quick Apply
Service Manager
Texas Roadhouse —Triadelphia, WV
- Full-time
- Sales
- Mid-level
- Team management
- Profit sharing
- Paid parental leave
Assistant General Manager
Buffalo Wild Wings —Moundsville, WV
- Full-time
- Bar
- Sales
- Inventory management
Quick Apply
Restaurant Manager- Front of House
Pastaio Trattoria Italiana —Wintersville, OH
- $30,000 - $50,000 a year
- Full-time
- Background check
- Mid-level
- Supervising experience
- Paid training
- Paid time off
Quick Apply
7d
Assistant Restaurant Manager
Oglebay —Wheeling, WV
- $18 - $20 an hour
- Weekends as needed
- Bar
- Mid-level
- Human resources
Quick Apply
Restaurant Manager | Perkins American Food Co. | Wheeling
JDK Management Company —Wheeling, WV
- $48,000 - $56,000 a year
- Full-time
- Casual dining restaurant
- Sales
- ServSafe
- Health insurance
- Dental insurance
Quick Apply
Assistant Manager - 784
Huddle House —Weirton, WV
- Part-time
- Restaurant management
- Mid-level
- Cash register
- Disability insurance
- Health insurance
Quick Apply

Related jobs to explore

Based on your search for front of house manager

Manager - Corporate Communications, Events & Experience
American Eagle Outfitters —Pittsburgh, PA
Degree in communications, marketing, journalism, English or a related field. In partnership with cross-functional teams, support the rollout of culture-related…
Program Integrity Manager, Pennsylvania - Remote
UnitedHealthcare —Pittsburgh, PA
Keeping apprised of current, proposed, and new federal and state regulations / guidelines. The Program Integrity Manager is an individual contributor role…
$91,700 - $163,700 a year

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Assistant Hotel Front Office Manager- Hilton at Easton
Hilton Columbus at Easton —Columbus, OH
Review V.I.P. reservations, amenity orders, and resumes for incoming and in-house guests. Maintain guest standards for service by: anticipating guests’ needs,…
$50,000 - $60,000 a year
Quick Apply
13d
Fairfield Inn By Marriott Hotel Front Desk Agent Part Time
Fairfield Inn & Suites Hilliard West Columbus —Columbus, OH
The Front Desk Clerk is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special…
$15 - $16 an hour
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for front of house manager in wheeling, wv

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

front of house manager jobs near wheeling, wv

Restaurant Manager jobs in Wheeling, WV

Assistant General Manager jobs in Atlanta, GA

Assistant General Manager jobs in Kennesaw, GA

Assistant Ndt jobs in Louisiana

Construction Project Manager jobs in Portland, OR

Assistant General Manager jobs in Snowmass Village, CO

Mri Assistant jobs in Ohio

Assistant General Manager jobs in Palm Beach Gardens, FL

Dollar General jobs in Kansas City, MO

Restaurant jobs in Frederick, MD

Assistant Restaurant Manager jobs in Washington, PA

Assistant Restaurant Manager jobs in Valdosta, GA

Assistant Restaurant Manager jobs in Ashburn, VA

Healthcare Project Manager jobs in Austin, TX

Part Time Restaurant jobs in Louisville, KY

Medical Assistant Instructor jobs in Los Angeles, CA

Assistant Restaurant Manager jobs in Shelbyville, KY

It Help Desk jobs in Phoenix, AZ

Customer Service Agent Airport jobs in Newark, NJ

Front Desk Agent jobs in Eastvale, CA

Front Office Assistant Manager

Oglebay -
Wheeling, WV

Quick Apply

Job Details

Full-time
$18 an hour

Qualifications

Confidential information handling
Coaching
Processing cash transactions

Full Job Description

The Assistant Front Office Manager supports the daily operation of the Wilson Lodge Front Desk and Guest Services team. This role assists with supervising Front Desk Hosts, maintaining service standards, supporting guest recovery, monitoring arrivals and departures, and ensuring a smooth, welcoming experience for every guest. This position requires strong hospitality, leadership, attention to detail, problem-solving skills, and the ability to coach Hosts while also working hands-on at the desk during peak business periods.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Provide warm, professional, and gracious service to all guests, Hosts, and internal departments.
Support the check-in and check-out process to ensure accuracy, efficiency, and a positive guest experience.
Monitor daily arrivals, departures, room readiness, special requests, VIPs, groups, and guest recovery needs.
Assist with guest concerns, service recovery, billing questions, room moves, and follow-up communication.
Ensure all guest information is accurately collected and verified at check-in, including valid photo ID, payment authorization, address, and contact information.
Promote direct booking, resort amenities, packages, dining outlets, and Oglebay activities.
Assist the Front Office Manager in supervising, coaching, and mentoring Front Desk Hosts.
Help train new Hosts on front desk standards, guest service expectations, PMS procedures, phone etiquette, and resort knowledge.
Provide shift leadership during assigned hours and ensure the desk is properly covered and organized.
Support daily pre-shift communication with updates on occupancy, groups, events, guest issues, and operational priorities.
Help maintain a positive, professional, and team-focused work environment.
Review front desk transactions, room postings, adjustments, packages, deposits, and billing concerns for accuracy.
Assist with shift reports, room status reviews, guest issue logs, MOD communication, and follow-up documentation.
Partner with Housekeeping, Maintenance, Reservations, Revenue Management, Bell Services, Security, and Catering/Conference Services as needed.
Support proper handling of guest keys, cash banks, credit card authorizations, room assignments, and confidential guest information.
Help identify operational gaps and recommend process improvements.
Standards and Accountability
Ensure Front Desk Hosts follow Wilson Lodge and Oglebay service standards, appearance standards, and operational policies.
Maintain a clean, professional, and guest-ready front desk area.
Reinforce front desk expectations, including professional conduct, no personal cell phone use while serving guests, and full guest engagement.
Support safety, emergency, and security procedures, including accurate in-house guest information.
This is an hourly position with a flexible schedule based on business needs. Evening, weekend, and holiday availability is required.
Complete appropriate trainings listed on the human resources Training Matrix
Adhere to Wheeling Park Commission’s safety rules and policy; refer any and all safety concerns to department manager, safety committee or human resources
Interact with the public with a cheerful and positive attitude, solve guest problems and complaints in a proper manner, and maintain harmonious working relationships with fellow employees

QUALIFICATIONS

Prior hotel front desk, guest services, or hospitality supervisory experience preferred.
Strong guest service, communication, and problem-solving skills.
Ability to lead by example and remain calm during high-volume periods.
Experience with hotel property management systems preferred.
Ability to work a flexible schedule, including evenings, weekends, holidays, and peak resort periods.
Strong attention to detail with cash handling, billing, reservations, and guest information.
Must be dependable, professional, and able to maintain confidentiality.

SUPERVISORY RESPONSIBILITIES

Manages a total of 15-20 employees for the Front Desk, and Guest Services areas. Is responsible for the overall direction, coordination, and evaluation of this unit. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

EDUCATION and/or EXPERIENCE

Bachelor's degree (B. A.) from four-year college or university; or two to four years related experience and/or training; or equivalent combination of education and experience.

Quick Apply

Refine Your Search

front of house manager jobs in wheeling, wv

Front Office Assistant Manager

Part Time Front Desk Attendant

Front Desk Supervisor

Service Manager

Assistant General Manager

Restaurant Manager- Front of House

Assistant Restaurant Manager

Restaurant Manager | Perkins American Food Co. | Wheeling

Assistant Manager - 784

Related jobs to explore

Explore jobs in cities nearby

I want to receive the latest job alert for front of house manager in wheeling, wv

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected