Top 15 It support specialist Jobs in Wheeling, Wv

Information Technology Specialist
CITY OF WHEELING —Wheeling, WV
- Computer Science
- Office
- Windows
Quick Apply
IT Help Desk Technician
Omni Strategic Technologies Inc —Wheeling, WV
- Windows
- 2 years
- Communication skills
- Profit sharing
- Paid parental leave
Quick Apply
Field Services Representative
Boldyn Networks —North Park, WV
- $25 - $30 an hour
- Weekends as needed
- Google Workspace
- Microsoft Outlook
- Mid-level
- Paid parental leave
- Parental leave
IT Support Specialist - Technology Alignment Manager
Omni Strategic Technologies Inc —Wheeling, WV
- $50,000 - $75,000 a year
- Full-time
- 5 years
- Windows
- Microsoft Office
- Profit sharing
- Paid parental leave
Quick Apply
IAM/Sailpoint Developer - Corporate App Tech Support
WesBanco Bank, Inc. —Wheeling, WV
- Remote
- Computer science
- Computer Science
- Customer service
6d
Field Services Technician
Tenaris —Wellsburg, WV
- Microsoft Excel
- Computer literacy
- Pass drug screening

Other jobs to consider

Find your next job by exploring related positions.

IT Desktop Support On Call/Part Time
Sky Systems Inc —Pittsburgh, PA
Provide L1 AV support for meeting rooms, including device checks, resets, room readiness, and basic hardware troubleshooting. Pay: $30.00 - $35.00 per hour.
$30 - $35 an hour
Quick Apply
Desktop Support Technician
Compucom Staffing —Charleroi, PA
CompTIA A+ certification preferred but not required. Candidates selected to interview must participate in live, on-camera video interviews for identity…
$18.75 - $25.00 an hour
Quick Apply

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

IT Support Technician
Metro Early College High School —Columbus, OH
Prepare end user support documentation and knowledge educating clients on procedures for resolving or preventing recurrence of a technical problems.
$44,000 a year
Quick Apply
5d
Store Technology Support - POS
Proteam Solutions Inc. —Columbus, OH
Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred; equivalent experience considered.
$20 - $21 an hour
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for it support specialist in wheeling, wv

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it support specialist jobs near wheeling, wv

Information Technology Specialist jobs in Wheeling, WV

Field Representative jobs in Illinois

IT Support Specialist jobs in Wheeling, WV

Ophthalmic Technician jobs in Illinois

Helpdesk Technician jobs in El Paso, TX

Helpdesk Technician jobs in Winder, GA

Ekg Technician jobs in Homestead, FL

Helpdesk Technician jobs in Tulsa, OK

Helpdesk Technician jobs in Mount Holly, NJ

Dialysis Technician jobs in San Antonio, TX

Evidence Technician jobs in Florida

Information Technology Specialist jobs in Fresno, CA

Literacy Specialist jobs in New Jersey

Information Technology Specialist jobs in Manhattan Beach, CA

Information Technology jobs in Wilkes Barre, PA

Information Technology Specialist jobs in Atlanta, GA

Information Technology jobs in Midland, TX

Information Technology jobs in New Port Richey, FL

Information Technology Specialist jobs in Wayne, NJ

Psychiatric Technician jobs in Philadelphia, PA

Information Technology Specialist

CITY OF WHEELING -
Wheeling, WV

Quick Apply

Job Details

Qualifications

Surveillance equipment
Desktop computer repair
Non-technical user support
Computer operation
Mobile device support
Email customer support
Computer Science
IT user and group management
Data permissions
GPO
Phone communication
Associate's degree in computer science
Technical documentation
Software deployment
IT system monitoring
Alarm & access control systems
In-person customer service
Peripheral setup
Hardware maintenance
Firmware
Equipment troubleshooting
Windows
Hyper-V
Analysis skills
Phone customer support
Associate's degree in information technology
Email configuration (technical support)
System risk assessment (security system operation)
Task prioritization
Desktop (troubleshooting support)

Full Job Description

INFORMATION TECHNOLOGY SPECIALIST

Definition:

Under general direction of the IT Director will support the daily operation, maintenance, and security of the City’s technology systems. This entry-level role is with solid technical aptitude, a service-oriented mindset, and a desire to grow in the IT field. The IT Specialist provides technical support to end users, troubleshoots hardware and software issues, maintains workstations and mobile devices, and assists in the upkeep of network infrastructure and system security. This position interacts with staff across multiple departments, requiring strong communication skills and the ability to handle a variety of tasks.

Essential Functions: (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills, and other characteristics. This list of tasks is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by positions in this class.)

Key Responsibilities

Provide technical support to users by troubleshooting and resolving hardware, software, and network issues via phone, email, or in person.
Install, configure, maintain, and support desktop and mobile hardware, computer systems, phones, cameras, networking equipment, and peripherals at various City locations.
Manage and maintain user accounts, email systems, and access permissions.
Conduct routine system checks and maintenance to ensure reliable and efficient system performance.
Implement and maintain security measures, including monitoring certificates and supporting compliance with security standards.
Install necessary software, firmware, and hardware updates.
Document technical procedures, issues, resolutions, and system configurations.
Assist with Mobile Device Management (MDM), including deployment and monitoring of tablets, phones, and other mobile assets.
Analyze and report on the condition of City information systems, identifying potential gaps, risks, or areas for improvement.

Skills and Qualifications

Working knowledge of operating systems such as Windows and macOS; understanding of hardware components and common software applications (e.g., Microsoft Office Suite).
Familiarity with networking principles (LAN/WAN); exposure to cloud platforms is a plus.
Strong analytical and troubleshooting skills with the ability to diagnose and resolve technical issues effectively.
Clear verbal and written communication skills for assisting non-technical staff and producing accurate documentation.
Ability to manage time well, prioritize tasks, and work independently with minimal supervision.
Team-oriented mindset with strong customer service skills.
Familiarity with virtualization technologies (e.g., Hyper-V).
Experience supporting surveillance systems, access control, or other municipal technology solutions.
Understanding of cybersecurity best practices and security monitoring tools.

Materials and Equipment:

WV State Code Federal Regulations Wheeling City Code City Policy Documents

Wheeling City Charter Computer Standard Office Equipment

Mental and Physical Abilities: Mental work efforts involve attention to legal requirements of HR programs and services, which can impact the City's legal status. Physical requirements include the ability to sit for long periods of time while performing desk work, ability to lift light (0-25 lbs) material on occasion and eye/hand coordination.

Working Conditions: Work involves a normal office environment.

Qualifications: Associate degree in Information Technology, Computer Science, or a related field. Relevant certifications such as CompTIA A+, Network+, Security+, or Microsoft/Apple certifications. Experience with Active Directory, Group Policy, and basic network administration. Prior technical support or help desk experience in an enterprise or multi-site environment preferred.

Quick Apply

Refine Your Search

it support specialist jobs in wheeling, wv

Information Technology Specialist

IT Help Desk Technician

Field Services Representative

IT Support Specialist - Technology Alignment Manager

IAM/Sailpoint Developer - Corporate App Tech Support

Field Services Technician

Other jobs to consider

Explore jobs in cities nearby

I want to receive the latest job alert for it support specialist in wheeling, wv

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected