Patient Access Associate
Luminis Health —Lanham, MD
- 8 hour shift
- Hospital
- HIPAA
- High school diploma or GED
- AD&D insurance
- Paid holidays
Patient Access Associate 1 - Weekends
Inova Health System —Falls Church, VA
- Part-time
- Hospital
- High school diploma or GED
- Children
- Wellness program
- Paid parental leave
Patient Access Associate
Premier Medical Management —Columbia, MD
- $16 - $18 an hour
- Weekends as needed
- Urgent Care
- 3 years
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Patient Access Associate - FT - D/E (11A-7P) - LHDCMC
Luminis Health —Lanham, MD
- $17.50 - $24.00 an hour
- 8 hour shift
- Hospital
- HIPAA
- High school diploma or GED
- AD&D insurance
- Paid holidays
Patient Access Associate II, Day Shift, Patient Access
Howard University Hospital —Washington, DC
- $19.00 - $30.40 an hour
- Full-time
- 5 years
- Medical office experience
- Research
Quick Apply
Store Associate
CVS Health —College Park, MD
- $15.30 - $22.30 an hour
- Part-time
- No high school diploma
- High school diploma or GED
- 16+ years old
- Dental insurance
- Vision insurance
Social Services Program Associate
THE SHEPHERDS TABLE INC —Silver Spring, MD
- HIPAA
- Clinic
- Front desk
Quick Apply
Acute Care Associate
Premier Medical Management —Laurel, MD
- $18 - $21 an hour
- 8 hour shift
- Vital signs
- Computer literacy
- Urgent Care
- Health insurance
- Dental insurance
Quick Apply
Front Desk Associate (Per-diem) Columbia, MD & Glen Burnie, MD
PM Pediatrics Management Group —Elkridge, MD
- $17 - $28 an hour
- Part-time
- Sanitation
- HIPAA
- High school diploma or GED
Quick Apply
10d
Associate Dentist- Fairfax, VA
Fox Family Dentistry —Fairfax, VA
- $150,000 - $350,000 a year
- Part-time
- CPR Certification
- Dental office
- Doctoral degree
Quick Apply
10d
Associate Veterinarian
Atlas Consultancy Group —Sandy Spring, MD
- $110,000 - $160,000 a year
- Full-time
- Private practice
- Mid-level
- Surgery
- Relocation assistance
- Health insurance
Quick Apply
Associate Veterinarian | Strong Mentorship | Collaborative Team
Paws & Claws Animal Hospital —Damascus, MD
- $110,000 - $160,000 a year
- Full-time
- Surgery
- In-person
- Entry level
- Health savings account
- Health insurance
Quick Apply
Associate Veterinarian
Global Talent Partners —Potomac, MD
- From $155,000 a year
- Mid-level
- Surgery
- In-person
- Paid parental leave
- Disability insurance
Quick Apply
Associate Dentist 50k Sign on Package
Star Dental Partners —Annapolis, MD
- Full-time
- Private practice
- Dental office
- Doctoral degree
- Wellness program
- AD&D insurance
EVS Associate I
Suburban Hospital —Bethesda, MD
- Full-time
- Hospital
- High school diploma or GED
- Hospital experience
Payor Clearance Associate
Children's National Hospital —Silver Spring, MD
- $43,326.40 - $72,196.80 a year
- Full-time
- Bilingual
- Mid-level
- High school diploma or GED
- Commuter assistance
- AD&D insurance
14d
Clinical Associate
Abbott Laboratories —Washington, DC
- $50,700 - $101,300 a year
- Full-time
- Bachelor's degree
- Operating room
- Travel
- Health insurance
- Tuition reimbursement
Patient Experience Associate (Front Desk) - Baltimore Market
Sage Health —Woodlawn, MD
- $19 - $22 an hour
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Front desk Associate (Per-diem) Springfield, VA
PM Pediatrics Management Group —Springfield, VA
- $17 - $28 an hour
- Part-time
- Sanitation
- HIPAA
- High school diploma or GED
Quick Apply
7d
EVS Associate II
Sibley Memorial Hospital —Washington, DC
- Full-time
- Hospital
- Inpatient
- Office
12h

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Patient Access Associate

Luminis Health -
Lanham, MD

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Job Details

Full-time

Benefits

AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
Life insurance
Referral program
Retirement plan

Qualifications

High school diploma or GED
Clinical data entry
Quality data entry
Customer data entry

Full Job Description

Administrative Services

Patient Access Associate

Job #: 1363 Posted date: Nov. 21, 2025 Entity: LH Doctors Comm Med Ctr Department:Patient Access Shift:Day Employment Type :Full Time Location: Lanham, Maryland;

The Patient Access Associate (PAA) is a hospital-based, non-clinical healthcare professional who serves as the first point of contact for patients. In this pivotal role, the PAR ensures a positive patient experience during the registration and admission processes by accurately collecting essential demographic and financial information.

1. Patient Identification and Documentation:

Greet patients and visitors courteously and professionally.
Accurately identify patients in the Master Patient Index to reduce erroneous duplicate medical records, maintaining a 98% accuracy rate in medical record creation.
Update demographics per legal identification.
Verify the information on armbands before placing them on patients.
Explain all required documents verbally, obtain signatures appropriately, and document any inability to obtain signatures correctly, including immediate scanning into EMR, per process.
Process all ‘unable to sign’ consents per process, including following legal algorithms to research and communicate with patient contacts to obtain appropriate surrogate; escalate to next steps (Care Management) when unable to find surrogate.

2. Patient Registration and Insurance Verification:

Conduct face-to-face interviews to accurately obtain and process patient demographic and financial information, maintaining a minimum accuracy rate of 97% for error-free registrations.
Process and act on Real-Time Eligibility (RTE) messages, including adding, terminating, and correcting coverages.
Identify all true self-pay patients accurately and forward to Medicaid eligibility and application staff, ensuring only true self-pay patients are screened.
Scan all required documents into patient records and place HAR notes on accounts when necessary.
Identify and resolve insurance verification issues, informing patients of available options, including financial assistance.

3. Regulatory Compliance and Customer Service:

Ensure all patients receive necessary regulatory information and enter appropriate documentation in the EMR (e.g., HIPAA, Patient Rights Brochure, IMM, NOOS, ABN, etc.).
Explain hospital policies, procedures, and financial responsibilities to patients and their families, providing excellent customer service.

4. Appointment Scheduling:

Schedule appointments, surgeries, and other medical procedures according to patient and provider preferences.
Verify insurance coverage and obtain pre-authorizations as needed.

5. Financial Communication:

Communicate financial responsibilities to patients and collect funds in accordance with established protocols.
Make referrals to Charity Care and Medical Assistance when needed.

6. Workflow Management:

Answer and direct incoming and external calls promptly.
Independently prioritize work, including work queue management, patient registrations, insurance verification, and other assigned tasks to meet performance and productivity standards within department deadlines.
Identify and correct errors in accounts using appropriate tools (e.g., NextBar, OneSource).

7. Meeting and Training Participation:

Attend departmental staff meetings or watch videos when absent.
Attend all required in-person training/in-services and complete all educational assignments within the required timeframe.
Read and respond to emails during each shift.

8. Adherence to Policies:

Adhere to hospital policies and procedures, including timely arrival, minimal absences, appropriate attire, readiness for work, and minimal personal electronic usage.
Adhere to the RISE values. Contribute to a positive work environment that promotes teamwork, collaboration, professionalism, and continuous improvement.

9. Additional Responsibilities:

Perform other duties as assigned by the Director, Manager, or Supervisor.

Experience/Education/Certification Requirements:

High school diploma or equivalent.
0–11 months of direct Patient Access or healthcare registration experience.
Strong verbal and written communication skills to interact with patients, families, and clinical teams.
Demonstrated ability to work both independently and collaboratively in a high-paced healthcare environment.
Excellent attention to detail and accuracy in data entry and documentation.
Compassionate, patient-centered approach to service delivery.
Must obtain Certified Patient Access Specialist (CPAS) certification within 8 months of hire.

There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.

Physical Demands – Light Work – Exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.

The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.

The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.

Luminis Health Benefits Overview:

Medical, Dental, and Vision Insurance
Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
Paid Time Off
Tuition Assistance Benefits
Employee Referral Bonus Program
Paid Holidays, Disability, and Life/AD&D for full-time employees
Wellness Programs
Employee Assistance Programs and more
Benefit offerings based on employment status

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Refine Your Search

patient access associate jobs in white oak md

Patient Access Associate

Patient Access Associate 1 - Weekends

Patient Access Associate

Patient Access Associate - FT - D/E (11A-7P) - LHDCMC

Patient Access Associate II, Day Shift, Patient Access

Store Associate

Social Services Program Associate

Acute Care Associate

Front Desk Associate (Per-diem) Columbia, MD & Glen Burnie, MD

Associate Dentist- Fairfax, VA

Associate Veterinarian

Associate Veterinarian | Strong Mentorship | Collaborative Team

Associate Veterinarian

Associate Dentist 50k Sign on Package

EVS Associate I

Payor Clearance Associate

Clinical Associate

Patient Experience Associate (Front Desk) - Baltimore Market

Front desk Associate (Per-diem) Springfield, VA

EVS Associate II

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