Top 182 helpdesk technician Jobs in whitestone ny

Cafe Equipment Technician
Hungry Catering —Long Island City, NY
- $28 - $30 an hour
- Part-time
- Hospitality
- Mid-level
- Office
Quick Apply
8d
Service Desk Technician, Level I
Interborough Developmental and Consultation Center —Brooklyn, NY
- $40,000 - $60,000 a year
- Full-time
- Google Workspace
- Microsoft Outlook
- Computer Science
- Profit sharing
- Health insurance
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2d
L2 PC Technician (NYC)
DeepTech Inc. —New York, NY
- $75,000 - $82,000 a year
- Email
- Background check
- Google Workspace
- Azure
- Commuter assistance
- AD&D insurance
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L2 Dual Platform IT Technician (NYC)
DeepTech Inc. —New York, NY
- $80,000 - $90,000 a year
- Email
- Google Workspace
- 11+ years
- Mid-level
- Commuter assistance
- AD&D insurance
Quick Apply
Field Service Technician - Bronx, New York
GLORY —Bronx, NY
- $25 - $32 an hour
- Weekends as needed
- Military
- Computer literacy
- Basic math
- Paid parental leave
- AD&D insurance
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Helpdesk Technician
Network Outsource —New Hyde Park, NY
- $50,000 - $55,000 a year
- Full-time
- In-person
- Entry level
- Health insurance
- Dental insurance
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Junior IT Helpdesk Technician
Revivn —New York, NY
- $26 - $28 an hour
- Overtime
- Office
- Windows
- Entry level
- Health insurance
- Dental insurance
Desktop Support Technician
DEPARTMENT OF FINANCE —Manhattan, NY
- $95,233 - $112,346 a year
- Full-time
- Computer Science
- Mid-level
- Office
- Work from home
- Loan forgiveness
IT Helpdesk Technician
The Farmer's Dog —New York, NY
- $70,000 - $75,000 a year
- On call
- Google Workspace
- Office
- Windows
- Paid parental leave
- Health insurance
DESKTOP SUPPORT TECHNICIAN
OFFICE OF EMERGENCY MANAGEMENT —Brooklyn, NY
- $76,570 - $80,049 a year
- Extended hours
- Hybrid work
- Mid-level
- Office
- High school diploma or GED
- Loan forgiveness
College Aide- Help Desk Technician
DEPT OF YOUTH & COMM DEV SRVS —New York, NY
- $19.14 - $24.08 an hour
- Part-time
- Hybrid work
- Computer science
- Computer Science
- Office
- Work from home
- Loan forgiveness
Entry Level IT Help Desk Technician
CSP Consulting Inc. —Syosset, NY
- From $23.50 an hour
- Part-time
- Background check
- Microsoft Outlook
- Windows
- 401(k)
- Paid time off
Quick Apply
Client Support Technician - Part Time NY
Personified Tech —New York, NY
- $30 - $45 an hour
- Part-time
- Google Workspace
- Research
- Mid-level
Quick Apply
Help Desk Support Technician II
FORTUNE SOCIETY INC —Long Island City, NY
- $30.22 - $32.97 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- High school diploma or GED
Quick Apply
Information Technology Hourly IT Support Assistant - Part-Time
The City University of New York (CUNY) —New York, NY
- $24.48 - $27.68 an hour
- Part-time
- Writing skills
- English
- Mid-level
Desktop Support Technician - Tier 1
Solvere One/HouseCall —New York, NY
- $67,000 - $77,000 a year
- Full-time
- Google Workspace
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
Technician, Desktop Support
Girl Scouts of the USA —New York, NY
- $44,000 - $80,000 a year
- Weekends as needed
- Hybrid work
- Research
- Mid-level
- Office
- Paid parental leave
- Health savings account
Bilingual Customer/Technical Support Associate
Honest Networks —New York, NY
- $18 - $24 an hour
- Weekends as needed
- Remote
- Spanish
- Residential
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Help Desk Technician
Replit —New York, NY
- $94,000 - $123,000 a year
- Full-time
- Hybrid work
- Office
- Windows
- Organizational skills
- Commuter assistance
- Disability insurance
Deskside Services Technician
Lowenstein Sandler —New York, NY
- $85,000 - $95,000 a year
- Full-time
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance

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Cafe Equipment Technician

Hungry Catering
Long Island City, NY

Quick Apply

Job Details

Part-time
$28 - $30 an hour
8 days ago

Qualifications

Field service equipment repair
Engineering equipment malfunctions diagnostics
Electrical work
Interpreting technical drawings
Equipment installation
Slack
Electrical schematic reading and interpretation
Driver's License
Zendesk
Attention to detail
Troubleshooting electrical systems
Problem-solving
Field engineering equipment installation
Electrical maintenance
Electrical parts
Mechanical troubleshooting

Full Job Description

We are looking for an experienced technician with strong installation and equipment knowledge within the hospitality space (ice machines, sodastream, keg lines, espresso, coffee machines). In addition to technical responsibilities, this role will also be cross-trained as an on-site team member. The technician will support pantry operations as needed, including light restocking, site walkthroughs, client interaction, and ensuring overall service continuity during peak periods or coverage gaps.

The Role

Use email and the ticketing platform to communicate with clients, partners, field teams, and office managers regarding maintenance, installation, and uninstallation needs
Log, prioritize, and resolve help-desk tickets related to equipment issues
Follow appropriate escalation channels
Complete ticket resolutions accurately so data can be used for process evaluation
Collaborate with teammates to streamline workflows and reduce client touchpoint
Contribute to training materials and reference documentation
Communicate respectfully and informatively at all times
Perform installation, maintenance, troubleshooting, and repair of commercial coffee machines (e.g., Jura, Encore, Azkoyen), water filtration systems (e.g., Bevi, FloWater), and kegerators.
Conduct diagnostics on electrical, plumbing, and mechanical components to identify and resolve equipment issues efficiently.
Complete scheduled and preventive maintenance to reduce downtime and extend equipment life.
Coordinate and execute equipment installations at client sites, ensuring proper setup, calibration, and onsite testing.
Maintain detailed logs of service calls, repairs performed, parts used, and equipment condition.
Manage inventory of spare parts, tools, and consumables required for timely repairs.
Respond to urgent service calls to support high-priority accounts and restore service quickly.
Collaborate closely with Operations, Solutions Desk, and on-site teams to communicate service updates and ensure seamless client support.
Provide guidance and basic training to on-site staff on proper equipment use and care.
Ensure compliance with safety protocols and manufacturer standards during all repairs and installations.
Participate in equipment upgrades, replacements, and new technology deployments across regions.

Qualifications

3–5+ years of experience repairing or installing commercial coffee machines, beverage dispensers, water filtration systems, or similar equipment.
Strong mechanical, electrical, and basic plumbing troubleshooting skills.
Experience with brands such as Jura, Encore, Azkoyen, Bunn, Bevi, FloWater, Lancer, and commercial kegerators is highly preferred.
Ability to read and interpret equipment manuals, schematics, and technical diagrams.
Comfortable using diagnostic tools (multimeters, pressure gauges, flow testers, etc.).
Proven ability to work independently in the field and manage multiple service calls per day.
Strong communication skills, able to interact professionally with clients, onsite staff, and internal teams.
Excellent problem-solving skills with a calm, solution-oriented approach in urgent situations.
Ability to lift up to 50 lbs and perform hands-on work including bending, kneeling, and using ladders.
Valid driver's license and ability to travel locally between sites as needed.
Familiarity with asset management systems (Asset Panda preferred) and ticketing platforms (Zendesk, Slack, Google Suite).
Strong attention to detail, documentation accuracy, and follow-through.
Ability to prioritize tasks and manage time effectively in a fast-paced environment.
Commitment to delivering high-quality service and maintaining client satisfaction.
Travel in the San Francisco and San Jose area. Have your own transportation to travel between office locations.

Porter Service

Stock snacks while practicing FIFO
Make sure package labels are visible
Remove any expired products from the kitchens
Maintain inventory of products and submit orders
Keeping equipment functioning by following operating instructions
Troubleshooting breakdowns, maintaining supplies, assisting with performing preventive maintenance.

Location

Bay Area

Work Schedule

Monday–Friday, approximately 7a-2p.

Part Time: 20-30 hrs/week

Want to learn more about our HUNGRY platform? Check out our website: https://www.tryhungry.com/

HUNGRY is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, arrest record, or any other characteristic protected by applicable federal, state, or local laws. Our team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, and general treatment during employment.

Pay: $28.00 - $30.00 per hour

Application Question(s):

What is the best email address to reach you regarding next steps?

Experience:

Equipment Technician - Espresso & Coffee Machines: 1 year (Preferred)

License/Certification:

Driver's License, Insurance, Vehicle (Required)

Work Location: In person

Quick Apply

Refine Your Search

helpdesk technician jobs in whitestone ny

Cafe Equipment Technician

Service Desk Technician, Level I

L2 PC Technician (NYC)

L2 Dual Platform IT Technician (NYC)

Field Service Technician - Bronx, New York

Helpdesk Technician

Junior IT Helpdesk Technician

Desktop Support Technician

IT Helpdesk Technician

DESKTOP SUPPORT TECHNICIAN

College Aide- Help Desk Technician

Entry Level IT Help Desk Technician

Client Support Technician - Part Time NY

Help Desk Support Technician II

Information Technology Hourly IT Support Assistant - Part-Time

Desktop Support Technician - Tier 1

Technician, Desktop Support

Bilingual Customer/Technical Support Associate

Help Desk Technician

Deskside Services Technician

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