Join us as we grow together personally and professionally! Four Generations of family leadership continue to make it our vision to leave people better than we found them. We are more than an oil company, convenience store or restaurant, we are a family! We are improving the lives of those we touch every day by valuing the customer, caring for our 1000+ team members, and supporting our communities that we are honored to serve.
POSITION OVERVIEW
The District Manager will be focused on the development and profitability of assigned retail outlets including providing support and training to the store operations team of our Arby’s restaurants, and all branded and licensed food concepts. This position will have responsibility for planning, implementing, training, and supporting all retail operations related activities for their assigned locations. This position will provide support for all branded programs to ensure guest experience, sales, and financial performance expectations are met. This position is not a 9 to 5 and will require open availability to support the business needs of the company. Scope will include P&L responsibility over all retail outlets assigned to drive top line sales growth and margin, while controlling expenses through to the bottom line. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Begin building your career and apply now for these great benefits!
BENEFITS OVERVIEW
Family first atmosphere
Benefits to fit your needs: Medical, Dental, Vision, Life, Disability, 401k
Competitive Total Compensation Plans with 401k match
Paid time off in your first year
Team first environment
Paid Gym Memberships
Remote work in select roles
Monthly teambuilding exercises
Everyday Pay if needed
Flexible Schedules to attend family events
Professional Training
Advancement opportunities
Leadership Training
ESSENTIAL JOB FUNCTIONS
Work to meet financial objectives based off annual budget forecasts; analyzing variances, initiating corrective actions; establishing and monitoring financial controls; developing and implementing strategies to increase profitability.
Monitor and review month-to-month and year-to-year financial information on each location to make sure each site is hitting its financial targets set by management. Develop action plans for underperforming locations to improve profitability.
Monitor and manage the company’s KPI’s (Key Performance Indicators) daily, weekly, and monthly and ensure these KPI’s are being achieved at store level.
Ensure proper staffing levels to ensure a quality guest experience.
Respond to customer complaints, taking prompt and appropriate action to resolve any problems, ensuring customer satisfaction is maintained.
Responsible for recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining management staff; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions as well as enforcing policies and procedures.
Establish and maintain strong relationships, as well as encourage and develop programs to provide learning and training opportunities for the store managers to ensure they are executing our plan as expected and continuing to develop their skills and knowledge on the job.
Work with HR to conduct annual reviews on all direct reports and work with managers to schedule and possibly be a part of the evaluations of the store staff as well.
Work with the Director, Merchandising & Customer Engagement to develop and implement marketing, advertising, public and community relations programs; evaluating program results; identifying and tracking changing demands all of which help top line sales growth at each location.
Work with the Food & Beverage team to maintain food service standards by evaluating and auditing prepared food and dispensed beverage offerings.
Work with the Director of Safety to ensure that we are operating in a safe environment for our customers and co-workers.
Ensure that effective internal controls are in place and ensure compliance with all local, state, and Federal laws and rules. (i.e., Heath Departments)
The position requires you to attend and pass all training sessions as assigned.
Responsible for inventory management process and procedures to ensure cost/margin targets are achieved. Control all purchases, review, and evaluate all usage/sales reports, analyze variances and put a plan of action in place when corrective action is needed.
Accountability:
Manage assigned locations through the development of staff, sales growth, and profitability to meet goals established by management. Ensure all assigned locations are in accordance with established brand standards, policies, and procedures. Assist in the success of the assigned locations by ensuring guest satisfaction through adhering to company standards for quality, value, service, and cleanliness.
Maintain a positive working relationship with all employees to foster and promote a cooperative and pleasant working climate, which will be conducive to maximizing employee morale, productivity and efficiency while adhering to the company core values.
QUALIFICATIONS:
Strong accounting and analytical skills with proficiency in contract negotiation
Strong attention to detail with the proven ability to solve problems by analyzing them, identifying the root cause and recommending an appropriate solution.
Excellent organization and communication skills, working in a team-oriented environment.
Requires reliable transportation and up to 50% travel.
Ability to lift to 30 lbs. as needed with the help of material handling equipment.
EDUCATION AND/OR EXPERIENCE:
- A minimum of a High School Diploma; associate or bachelor’s degree preferred
- Minimum 3 years retail/c-store experience with significant foodservice sales
Other Skills/Abilities
Engaged and focused on all aspects of the business.
Willing to devote the time needed to be successful.
Treat co-workers and direct reports with respect.
Strong communication skills, understands the business objectives, gives honest feedback to management, follows the plan when it is not their own.
Willing to accept, drive and embrace change.
Promote and act in a manner that projects a positive image.
Well organized and able to handle multiple things at the same time.
Self-Motivated and able to work efficiently without direct supervision.
Strong interpersonal skills, ability to communicate and manage well at all levels of the organization and with staff at remote locations essential.
Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses.
Strong analytical skills and experience interpreting a strategic vision into an operational model.
High level of integrity and dependability with a strong sense of urgency and results-orientation.
Ability to recruit, train, develop and retain successful teams focused on the guest experience and company goals.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit, hear, use hands to type data, operate business equipment and dial the telephone. They are regularly required to talk and hear. The employee is frequently required to stand, walk, sit, and lift to 15 lbs.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
