Top 36 Customer service representative (full time) Jobs in Whiteville Nc

Customer Service Rep(High-Volume Call Center)
F.H. Cann & Associates —North Carolina
- $15.00 - $17.50 an hour
- 8 hour shift
- Remote
- Background check
- Spanish
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Specialist, Customer Service
CAMPBELL OIL CO INC —Whiteville, NC
- Full-time
- Mid-level
- Office
- Ability to climb stairs
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative (Full Time)
Liberty Medical Specialties —Whiteville, NC
- Online Application
- Pass drug screening
- High school diploma or GED
- Organizational skills
- Paid holidays
- Health insurance
Quick Apply
Customer Care Specialist
United Bank —Whiteville, NC
- Full-time
- Computer literacy
- Research
- Windows
6d
Call Center Agent
vTech Solution Inc —Whiteville, NC
- $13 - $15 an hour
- Full-time
- Customer service
- Mid-level
- High school diploma or GED
Quick Apply
1d
Customer Service Representative
Domino's | South Carolina —Loris, SC
- Part-time
- Writing skills
- Quick service & fast food restaurant
- 16+ years old
- Employee discount
- Flexible schedule
Quick Apply
Remote Insurance Office Manager
The Michaels Group, Inc. —United States
- $40,000 - $60,000 a year
- Full-time
- Remote
- Mid-level
- 3 years
- Home Health
- Paid training
- Disability insurance
Quick Apply
4d

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Customer Service Rep(High-Volume Call Center)
F.H. Cann & Associates —North Carolina
Receive high volume in-bound calls and assist customers with starting/stopping/transferring service. Occasional out-bound calls for verification purposes.
$15.00 - $17.50 an hour
Quick Apply
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Ashley Furniture Distribution Center —Myrtle Beach, SC
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Customer Service Rep(High-Volume Call Center)

F.H. Cann & Associates -
North Carolina

Quick Apply

Job Details

Full-time
$15.00 - $17.50 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Work from home
Vision insurance
Life insurance

Qualifications

Microsoft Outlook
Phone communication
Call center experience
Experience working in the energy & utilities sector
Customer issue escalation
Customer support
Typing
Technical troubleshooting support
Phone call management

Full Job Description

Summary

F.H. Cann & Associates is hiring exceptional Customer Service Representatives for an exciting opportunity. This Customer Service Representative (CSR) position will be in support of a state-wide program. The Project Operation Hours: Monday - Friday; 8-hour shifts between 8:00 am -7:00 pm EST.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Essential Functions
- Receive high volume in-bound calls and assist customers with starting/stopping/transferring service.
- Occasional out-bound calls for verification purposes
- Data entry of sensitive information.
- Research and resolve customer questions and issues using online tools and systems.
- Operate multiple applications, databases, and computer programs.
- Assist customers with setting up payment arrangements and budget billing.
- Assist customers with processing payments.
- Assist customers with setting up and or accessing online accounts.

Competencies:

Ability to retain information taught and leverage that information
Ability to acknowledge customer issues and provide solutions to solve them
Ability to absorb or create best practices to provide great customer experience
Proficiency with Internet Explorer, Microsoft Excel and Word, Outlook email, and Adobe Acrobat.
Knowledge of customer service practices and principles.
Excellent data entry and typing skills.
Superior listening, verbal, and written communication skills.
Ability to handle stressful situations appropriately.
Ability to handle sensitive and private information.
Well organized, results driven, and able to work in a fast-paced environment.
Ability to resolve challenging situations calmly and professionally.
Ability to manage time and prioritize.

Preferred Education and Experience:

Previous experience in a high-volume inbound call center required
At least 1 year of customer service experience
Experience working in a remote environment preferred
Proficiency in Microsoft Office (Word, Excel, Outlook) and Adobe Acrobat
Strong data entry and typing skills
High school diploma or equivalent
Bilingual Spanish is a plus
Veterans encouraged to apply

Work Environment:

Federal and State contractor call/contact center along with Account Receivable Management

WFH Requirements:

This role might support occasional or permanent remote work in some circumstances.
Reliable high-speed internet (hard wired ethernet connection required) with minimum of 25 MBPS for Upload and Download speeds.
Private, quiet, and distraction free room/office space
Adhere to Telecommute Policy in its entirety

Physical/Mental Demands

Physical Demands - While performing the duties of this role, an employee is frequently required to sit, talk, or hear, in person and by telephone; use hands to operate standard office equipment; reach with hands and arms. The employee is occasionally required to stand and walk and to lift and carry reports and records weighing up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Mental Demands - While performing the duties of this role, employees are regularly required to use written and oral communication skills; read and interpret data, information, and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work on multiple, concurrent tasks; work under intensive deadlines; and interact with vendors and staff in the course of work.

Security Clearance Requirements

Must be able to pass Federal background screening and/or state level criminal background screening.

This job description provides the basic requirements for this role and may include additional functions not listed.

An Affirmative Action / Equal Opportunity Employer

F.H. Cann provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other protected class under applicable law. As a Federal Contractor, we encourage priority referral of protected veterans under VEVRAA. F.H. Cann provides reasonable accommodation for individuals protected by section 503 of the Rehabilitation Act of 1973, VEVRAA and the ADA.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability

If you need accommodation as part of the employment process, please contact Human Resources at [email protected].

If you want to view the “Know Your Rights” poster, please choose your language: English Spanish

If you want to view the Pay Transparency Policy Nondiscrimination Provision, please choose your language: English Spanish

We’re hiring exceptional Call Center Representative's for an exciting opportunity supporting a state-wide program. This role offers the chance to make a meaningful impact while working in a professional, fast-paced environment.

Project Hours of Operation: Monday – Friday, 8:00 AM – 7:00 PM EST.

Please note: This position is open only to candidates who currently reside in Georgia, North Carolina, or South Carolina.

Expected hours: 40 per week

Benefits:

401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Application Question(s):

How many years of work from home experience do you have?
Do you have a reliable high speed home internet service minimum 25 MBPS upload/download hardwire connection to router required (Yes/No)
Can you work a Full-time schedule between the hours of 8am -7pm EST Mon-Fri? (Yes / No)
Are you available to start on September 10? Training lasts approximately six weeks, and no absences can be accommodated during the training period. (Yes/No)

Experience:

Call center: 1 year (Required)
Customer support: 1 year (Required)
Typing: 1 year (Required)

Language:

Bilingual Spanish/English (Preferred)

Location:

North Carolina (Preferred)

Work Location: Remote

Quick Apply

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customer service representative (full time) jobs in whiteville nc

Customer Service Rep(High-Volume Call Center)

Specialist, Customer Service

Customer Service Representative (Full Time)

Customer Care Specialist

Call Center Agent

Customer Service Representative

Remote Insurance Office Manager

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