Top 777 Shift leader Jobs in Whitney Nv

Roadside Support Team Leader
Open Access BPO —Las Vegas, NV
- $23 - $25 an hour
- Weekends as needed
- Background check
- English
- Mid-level
- Paid training
- Health insurance
Quick Apply
Shift Lead
Mo' Bettahs Spring Valley, Las Vegas —Las Vegas, NV
- $13 - $17 an hour
- Part-time
- 18 years or older
- Ability to climb stairs
- Driver's License
- Paid training
- Health insurance
EVS Shift Supervisor
MountainView Hospital —Las Vegas, NV
- $19.65 - $27.50 an hour
- Full-time
- Mid-level
- Under 1 year
- Employee stock purchase plan
- Disability insurance
Quick Apply
2d
Shift Lead
Walgreens —Henderson, NV
- $17 - $20 an hour
- Part-time
- Merchandising
- Maintenance
- English
- Health insurance
- Dental insurance
Shift Supervisor
Red Robin International, Inc. —Henderson, NV
- $17.65 - $21.28 an hour
- Part-time
- 18 years or older
- Casual dining restaurant
- ServSafe
- Employee stock purchase plan
- Paid time off
Quick Apply
Shift Leader
Panda Restaurant Group —Henderson, NV
- $19 - $22 an hour
- Email
- Restaurant management
- Ability to lift 50 pounds
- Conflict management
- Paid training
- Disability insurance
Quick Apply
Shift Supervisor
CVS Health —Henderson, NV
- $16.50 - $24.00 an hour
- Overtime
- Merchandising
- No high school diploma
- Mid-level
- Dental insurance
- Vision insurance
Slot Shift Manager
M Resort —Henderson, NV
- $56,000 a year
- Full-time
- 5 years
- Writing skills
- Basic math
- Health insurance
- Paid time off
Warehouse Team Lead Manager Support 1st Shift
Ryder —Las Vegas, NV
- $23.18 an hour
- Full-time
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- Paid training
- Health insurance
6d
Shift Leader (9250 S. Rainbow Blvd)
Beans & Brews —Las Vegas, NV
- Full-time
- English
- Quality control
- Ability to stand for extended periods
Quick Apply
3h
Shift Supervisor
Precision Castparts Corp. —Henderson, NV
- Full-time
- Bachelor of Science
- Mid-level
- Supervising experience
Shift Lead
Scooters Coffee —Las Vegas, NV
- $15.50 - $17.00 an hour
- Part-time
- Sales
- Mid-level
- Teaching
shift supervisor - Store# 49092, Sunset & Pecos
Starbucks —Las Vegas, NV
- $19.37 - $21.99 an hour
- Weekends as needed
- Mid-level
- Quick service & fast food restaurant
- Fair chance
- Paid parental leave
- Disability insurance
Team Lead
CAVA-Centennial Gateway —Las Vegas, NV
- $20 an hour
- Part-time
- Fast casual restaurant
- Mid-level
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Shift Lead- Charley's Cheesesteak (Marks)
LV Petroleum —Henderson, NV
- Weekends as needed
- In person
- Sales
- No experience needed
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
shift supervisor - Store# 58507, ST. ROSE PKWY & ST ROSE SQUARE
Starbucks —Henderson, NV
- $19.37 - $21.99 an hour
- Weekends as needed
- Mid-level
- Quick service & fast food restaurant
- Fair chance
- Paid parental leave
- Disability insurance
Shift Supervisor
ALPLA INC —Las Vegas, NV
- Computer literacy
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Hotel Operations Shift Manager
M Resort —Henderson, NV
- $48,000 - $52,000 a year
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Basic math
- Health insurance
- Paid time off
Shift Supervisor Security
California Hotel Casino —Las Vegas, NV
- Full-time
- Ability to walk for extended periods
- Mid-level
- 21 years or older
Quick Apply
5h
Shift Lead (Dunkin Donuts)
LV Petroleum —Henderson, NV
- Weekends as needed
- 18 years or older
- Quick service & fast food restaurant
- Training & development
- Dental insurance
- Vision insurance
Quick Apply

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Roadside Support Team Leader

Open Access BPO -
Las Vegas, NV

Quick Apply

Job Details

Full-time
$23 - $25 an hour

Benefits

Paid training
Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Live chat
Customer communication
Teamwork
Team supervision
Managing teams in a customer support role
Workplace dispute resolution
English
High school diploma or GED
Team development
Supervising experience
Quality assurance
Management reporting
CRM system proficiency
Call center management

Full Job Description

About Us

Open Access powers frontline customer support for some of the world's most trusted brands in a high-energy, performance-driven environment. Our mission is simple: solve real-time problems with speed, care, and precision while providing our team members with clear paths for career advancement. If you're looking for a workplace where your daily impact is celebrated, you'll feel right at home here.

Job Overview

As a Team Leader for a premier automotive brand, you'll supervise, coach, and empower a team of Roadside Support Representatives across phone, email, chat, and SMS channels. You'll balance real-time queue management, continuous agent development, and high-level escalations to maintain elite service standards.

Key Responsibilities

Drive Team Performance: Lead, mentor, and motivate a team of representatives to meet and exceed program KPIs, including quality, schedule adherence, customer satisfaction, and handle time.
Coach & Develop: Conduct regular 1-on-1 coaching, side-by-side floor support, and quality assurance reviews to foster continuous growth and career advancement within your team.
Manage Operations & Escalations: Serve as the primary point of contact for urgent customer escalations, dispatch roadblocks, and high-priority cases requiring leadership authority.
Maintain Real-Time Workflow: Monitor queues and channel traffic (Voice, Chat, Email, SMS) in real time to ensure efficient workload distribution and rapid response times.
Collaborate & Report: Track daily team trends, report operational service bottlenecks to leadership, and work with Training and QA teams to close skill gaps and update program workflows.
Train new hires: Onboard and train new hires, ensuring a smooth transition into their daily roles and team workflows.

Qualifications & Requirements

Education: High School Diploma or equivalent required (Associate's or Bachelor's degree preferred).
Experience: 2+ years of leadership, supervisory, or team lead experience in a contact center environment required.
Hard Skills: Advanced proficiency with CRM software, contact center routing tools, multi-channel support systems, and performance reporting.
Soft Skills: Exceptional written and verbal English communication, decisive problem-solving abilities, high emotional intelligence, and strong conflict-resolution skills.
Flexibility: Willingness to work flexible schedules, including weekends, holidays, or varied shifts based on operational needs.

Preferred Qualifications (Optional)

Direct leadership experience in automotive roadside assistance, emergency dispatch, or high-volume emergency response programs.
Broad, general knowledge of automotive systems and vehicle roadside logistics.
Proven track record of improving team retention, quality scores, and operational performance.

Why You'll Love Working Here

Competitive Compensation Package: Base hourly rate with performance-driven incentives.
Paid Comprehensive Training: We set you up with full operational and system training before you go live.
Career Growth: Gain high-value experience supporting a global automotive brand.
Collaborative Environment: Work alongside a supportive team in a dynamic, diverse Las Vegas office.

Pay: $23.00 - $25.00 per hour

Benefits:

Dental insurance
Health insurance
Paid time off
Paid training
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

shift leader jobs in whitney nv

Roadside Support Team Leader

Shift Lead

EVS Shift Supervisor

Shift Lead

Shift Supervisor

Shift Leader

Shift Supervisor

Slot Shift Manager

Warehouse Team Lead Manager Support 1st Shift

Shift Leader (9250 S. Rainbow Blvd)

Shift Supervisor

Shift Lead

shift supervisor - Store# 49092, Sunset & Pecos

Team Lead

Shift Lead- Charley's Cheesesteak (Marks)

shift supervisor - Store# 58507, ST. ROSE PKWY & ST ROSE SQUARE

Shift Supervisor

Hotel Operations Shift Manager

Shift Supervisor Security

Shift Lead (Dunkin Donuts)

I want to receive the latest job alert for shift leader in whitney nv

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