Top 29 Sci shared resources llc Jobs in Whittier, Ca

Hospitality Services Associate
Rose Hills —Whittier, CA
- $20.00 - $22.50 an hour
- Part-time
- Bilingual
- Background check
- Serving
- 401(k)
Quick Apply
Visitation Assistant
Rose Hills —Whittier, CA
- $20.00 - $22.50 an hour
- Part-time
- Background check
- Serving
- Clean driving record
- 401(k)
Quick Apply
Administrative Assistant
Rose Hills —Whittier, CA
- $21.50 - $28.00 an hour
- Full-time
- Background check
- Spanish
- Microsoft Outlook
- Health savings account
- AD&D insurance
Quick Apply
Financial Reporting Analyst I
Rose Hills —Whittier, CA
- $74,000 - $83,500 a year
- Full-time
- Background check
- Office
- Finance
Quick Apply
Cemetery Arrangements Specialist
Rose Hills —Whittier, CA
- $22 - $26 an hour
- Overtime
- Bilingual
- Background check
- Research
- Paid training
- Health savings account
Quick Apply
Arrangement Counselor Trainee
Rose Hills —Whittier, CA
- $24 - $25 an hour
- Full-time
- Bilingual
- Background check
- 5 years
- Health savings account
- AD&D insurance
Quick Apply
Funeral Services Coordinator
Rose Hills —Whittier, CA
- $22.00 - $27.50 an hour
- Weekends as needed
- Bilingual
- Background check
- Clean driving record
- Health savings account
- AD&D insurance
Quick Apply
3d
Landscape & Irrigation Technician
Rose Hills —Whittier, CA
- $20.00 - $24.50 an hour
- Full-time
- Background check
- Mid-level
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
Funeral Services Director
Rose Hills —Whittier, CA
- $22 - $28 an hour
- Overtime
- Bilingual
- Background check
- Clean driving record
- 401(k)
Quick Apply
Arrangements Training Supervisor
Rose Hills —Whittier, CA
- $75,000 - $85,000 a year
- Full-time
- Bilingual
- Background check
- Classroom
- Health savings account
- AD&D insurance
Quick Apply
Sales Professional - Outside Sales
California Cemetery and Funeral Services, LLC —Whittier, CA
- $17.81 an hour
- 8 hour shift
- Bilingual
- Background check
- Clean driving record
- Health savings account
- AD&D insurance
Quick Apply
13d
Funeral Services Assistant
Rose Hills —Whittier, CA
- $20 - $23 an hour
- Part-time
- Bilingual
- Background check
- Clean driving record
- 401(k)
Quick Apply
Interment Specialist
Rose Hills —Whittier, CA
- $20 - $22 an hour
- Full-time
- Background check
- Mid-level
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
Embalmer
Rose Hills —Whittier, CA
- $26 - $36 an hour
- Full-time
- Background check
- Clean driving record
- Microsoft Excel
- Health savings account
- AD&D insurance
Quick Apply
Sales Professional - Inside Sales
Rose Hills —Whittier, CA
- $17.81 an hour
- Weekends as needed
- Background check
- Clean driving record
- Computer literacy
- Health savings account
- AD&D insurance
Quick Apply
5d
At-Need Arrangements Supervisor
Rose Hills —Alhambra, CA
- $75,000 - $85,000 a year
- Full-time
- Bilingual
- Background check
- Clean driving record
- Health savings account
- AD&D insurance
Quick Apply

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Visitation Assistant
Rose Hills —Whittier, CA
Promptly and professionally answer incoming calls and greet families, guests, or vendors. Demonstrating warmth and professionalism, provide guidance, assistance…
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Hospitality Services Associate

Rose Hills -
Whittier, CA

Quick Apply

Job Details

Part-time
$20.00 - $22.50 an hour

Benefits

401(k)

Qualifications

Decision making

Full Job Description

Our associates celebrate lives. We celebrate our associates.

Operate multi-line telephone console, greet grieving families and guests with warmth and sensitivity, and provide support to the Arrangement Directors and Family Service counselors. Communicate one-on-one with families.

Essential Job Functions: Must be able to perform the essential functions of the job with or without reasonable accommodations.

Oversee the Arrangement Desk/Stateroom Reception areas, keeping them clean and professional appearing.
At all times, must present warmth, compassion, empathy, good manners, and diplomacy to grieving family members and guests. Present a genuine smile out of kindness.
Must be able to multi-task, set priorities, and organize work in a high paced environment.
Explain the features and benefits of the Dignity Family Assistance Portfolio and Grief Management Resources.
Research family information before families meet with counselors.
Assign families to Arrangement Counselors using the ‘UP-System.’ Strict adherence to the “Up-System” is crucial.
Answer incoming calls promptly, professionally, and sensitively using proper telephone etiquette.
Immediately accept, inventory, and log into the system, clothing and personal items of the deceased with notation of any ‘special requests’ by the family. It is critical to keep clothing accurate! Promptly forward personal effects to Quality Control.
Confirm accurate information while greeting families and scheduling appointments. Much research is required for each decision.
Greet families and guests diplomatically while handling continual interruptions, changing priorities, and daily deadlines. From 30-50 families per day must be cared for.
Follow-up with staff to insure families and guests are taken care of with a high level of customer service.
Prepare appointment slips for the following day.
Information material displayed at the Front Desk must be kept current.
Prepare information folders and distribute them to families accordingly.
Must be able and willing to learn the Concierge duties.
Provide directions to Rose Hills, to the proper staterooms, and to interment locations.
Give service and viewing time information to families, florists and visitors.
Direct and assist families and their guests to proper viewing rooms and chapels.
Insure that visitation rooms are prepared to receive families.
Deal diplomatically with continual interruptions, changing priorities, and daily deadlines.
Print and distribute daily reports.
Inventory and order supplies as needed.
Maintain coffee service for families and guests. Clean coffee equipment, prepare coffee, and serve as needed.
Adhere to Company policies, procedures, rules, and controls.
Adhere to safety rules and regulations, and report unsafe practices to management.
Act on customer complaints to provide satisfactory resolution.
Understand and achieve annual SMART goals.
Participate in training and skill development opportunities to improve competency and customer service.
Report to work on time and maintain standard attendance.

Experience and Education:

Two years in a fast-paced customer service environment where warmth and compassion were developed
Previous reception experience helpful
Some college classes preferred, or equivalent

Special Skills:

Warmth, compassion, empathy
Diplomacy under pressure
Ability to multi-task, prioritizes tasks, and differentiates level of importance
High level of communication and listening skill
Cultural sensitivity to the diverse community that Rose Hills serves
Basic PC skill with MSWord, Excel, and Outlook
HMIS familiarity
Bilingual a plus

Working Environment:

Work seated for most of the day in a carpeted, air-conditioned reception area where grieving families come to make arrangements for their deceased loved ones. The atmosphere can be heavy with grief and sad emotions. Incumbent must be able to work effectively in this atmosphere by not letting it affect his/her ability to provide the level of professional service that families expect. Must be able to remain positive, calm, and composed during stressful situations. Present a professional front office appearance at all times. Must exhibit flexibility, dependability, and teamwork to coworkers. Must work with constant interruptions and heavy inbound phone calls. Learning curve is from 4-6 months to “get it right.” Must be able to work a flexible schedule, depending on business needs.

Physical Requirements:

Sit in reception area for most of the working day
Answer a continual stream of phone calls
Lift up to approximately 40lbs (clothing, garment bags, and coffee maker)

Equipment / Machines Operated:

Multi-line telephone console
HMIS
PC and printer
Copier
Fax machine
Coffee brewer

Compensation:

$20.00/hr - $22.50/hr

Exact compensation may vary based on skills, experience, and location.

Benefits:

Part-time associates working an average 20 hours a week may be eligible for 401(k).

Rose Hills is an Equal Opportunity Employer. The company’s hiring procedures do not discriminate against any person on the basis of race, color, national origin, religion, ethnicity, age, sex, sexual-orientation, veteran’s status or disability, or any other legally protected status.

SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.

As part of your pre-employment background check, your criminal conviction history will be verified given that this role requires the following material job duties: Working with or around client families, colleagues, and working with confidential information. Convictions creating a direct, adverse, and negative relationship with the identified job duties may result in withdrawal of a conditional job offer.

Postal Code: 90601

Category (Portal Searching): Administration and Clerical

Job Location: US-CA - Whittier

Quick Apply

Refine Your Search

sci shared resources llc jobs in whittier, ca

Hospitality Services Associate

Visitation Assistant

Administrative Assistant

Financial Reporting Analyst I

Cemetery Arrangements Specialist

Arrangement Counselor Trainee

Funeral Services Coordinator

Landscape & Irrigation Technician

Funeral Services Director

Arrangements Training Supervisor

Sales Professional - Outside Sales

Funeral Services Assistant

Interment Specialist

Embalmer

Sales Professional - Inside Sales

At-Need Arrangements Supervisor

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