Top 23 Caller Jobs in Wichita, Ks

Customer Service Representative - October 2026 Start - Inbound Only
Principle Choice Solutions LLC —Wichita, KS
- $16.72 - $21.65 an hour
- Overtime
- Remote
- Research
- Computer skills
- 1 year
- Paid training
- Paid holidays
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1d
Administrative Assistant
POET —Wichita, KS
- Full-time
- Microsoft Excel
- Office
- Administrative experience
- Profit sharing
- Wellness program
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8d
Administrative Assistant 3
Wichita Public Schools —Park City, KS
- $17.71 - $19.55 an hour
- Full-time
- Microsoft Outlook
- Computer literacy
- Research
Contact Center Representative
Systems Integration, Inc. —Wichita, KS
- Seasonal
- Remote
- Background check
- Computer literacy
- High school diploma or GED
- Paid training
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Hybrid Insurance Tracking Representative
HUB International —Wichita, KS
- $16.00 - $16.50 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- Paid parental leave
- Health savings account
12d
Senior Administrative Assistant
State of Kansas - Dept for Children and Families —Sedgwick County, KS
- $15.91 an hour
- Online Application
- Background check
- Word processing
- Office
- Paid holidays
- Health insurance
5d
Temporary Aide - Language Support
Wichita Public Schools —Wichita, KS
- $20 an hour
- Part-time
- Classroom
- Microsoft Outlook
- Computer literacy
Member Services Representative
Planet Fitness - KS/LA Sutherland Group —Wichita, KS
- $12 an hour
- Part-time
- 18 years or older
- Computer literacy
- High school diploma or GED
- Flexible schedule
Quick Apply
Veteran's Housing Integrated Care Specialist
Mental Health America of South Central Kansas —Wichita, KS
- Full-time
- Computer literacy
- Writing skills
- Mid-level
Quick Apply
Overnight Closer
Planet Fitness - KS/LA Sutherland Group —Wichita, KS
- $12 an hour
- Part-time
- 18 years or older
- Computer literacy
- High school diploma or GED
- Flexible schedule
Quick Apply
Guest Service Representative (3pm-11pm)
TownePlace Suites Wichita —Wichita, KS
- From $14 an hour
- Part-time
- Hotel
- In-person
- Entry level
- Health insurance
- Dental insurance
Quick Apply
5d
Registered Nurse
Trust Women Foundation —Wichita, KS
- Nursing
- Vital signs
- RN License
Certified Fitness Instructor/ Fitness Trainer
Planet Fitness - KS/LA Sutherland Group —Wichita, KS
- Full-time
- 18 years or older
- CPR Certification
- High school diploma or GED
Quick Apply
Veterinary Technician/Veterinary Nurse
Indian Hills Animal Clinic —Wichita, KS
- Full-time
- Computer literacy
- Mid-level
- High school diploma or GED
- Continuing education credits
- Health insurance
Quick Apply
5d
Bilingual Triage Nurse
GraceMed Health Clinic, Inc. —Wichita, KS
- Full-time
- CPR Certification
- Nursing
- RN License

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caller jobs near wichita, ks

Customer Service Representative - October 2026 Start - Inbound Only

Principle Choice Solutions LLC -
Wichita, KS

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Job Details

Full-time
$16.72 - $21.65 an hour
1 day ago

Benefits

Paid training
Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Opportunities for advancement
Paid sick time

Qualifications

Personal service client interaction documentation
Customer relationship building
Experience working with the veteran population
Phone communication
Research
Phone call screening
Customer engagement
Telecommunications headsets
Computer skills
1 year
Communication skills
Entry level
Customer data entry

Full Job Description

Remote Inbound Call Center Representative

Make an Impact Without Leaving Home

Looking for a remote job where your work matters?

Join Principle Choice Solutions (PCS) and help support Veterans by answering questions, solving problems, and connecting callers to the information they need. Every conversation is an opportunity to make someone's day a little easier.
Whether you're experienced in customer service or looking to grow your career, we'll provide the training, tools, and support you need to succeed.

100% Remote | Paid Training | Equipment Provided | Full-Time Benefits

Why You'll Love Working Here

Meaningful work supporting Veterans across the country
Fully remote position with company-provided equipment
Paid training and ongoing support
Full-time employment with a set schedule
Opportunities for career growth and advancement
Supportive team environment
Medical, dental, and vision coverage
Paid time off, paid sick time, and 11 paid holidays
401(k) with employer matching
Tuition assistance and employee support programs

Compensation

$16.72/hour base wage
$4.93/hour Health & Welfare Benefit (available for up to 40 hours per week)
$16.72 + $4.93 = 21.65/hour (first 40 hours a week)

Please Note: This remote position is listed under Wichita, KS; however, pay is based on the applicable Service Contract Act (SCA) wage determination for the county in which the associate actually resides and performs work. As a result, the final hourly rate may differ from the posted rate depending on the associate's work location.

What You'll Do
As an Inbound Call Center Representative, you'll be the first point of contact for Veterans and healthcare providers seeking assistance and information.
Your responsibilities will include:

Answering incoming calls in a professional and friendly manner
Assisting Veterans and providers with questions regarding services and support programs
Researching information and helping callers find solutions
Documenting call details accurately within multiple systems
Providing exceptional customer experience on every interaction
Building positive relationships through empathy, patience, and problem-solving
Meeting quality and performance expectations while maintaining accuracy
Collaborating with teammates and leadership to continuously improve service delivery

No cold calling. No sales. No collections. Just helping people.

What a Typical Day Looks Like
Wondering what your day-to-day would look like? Here's a glimpse:

Start Your Day

Log in from the comfort of your home office.
Check for any updates and get your systems ready for the day.
Connect with your team and get set to help callers.

Help Veterans and Providers

Answer incoming calls from Veterans, caregivers, and healthcare providers.
Listen, ask questions, and help callers find the information they need.
Provide friendly, professional support while creating a positive experience on every call.

Use Your Problem-Solving Skills

Navigate multiple systems while speaking with callers.
Research information and resolve questions in real time.
Accurately document call details and next steps.

Make a Difference

Every call is an opportunity to help someone.
You'll support Veterans by providing information, guidance, and solutions with empathy and care.
Some conversations may be simple, while others require a little extra patience and problem-solving.

Keep Learning and Growing

Participate in coaching, training, and team meetings.
Build new skills and gain experience in a professional customer service environment.
Work toward quality and performance goals while receiving support from your leadership team.

Wrap Up Your Day

Finish documenting any outstanding items.
Make sure callers have received the assistance they need.
If you're scheduled for closing coverage, you may occasionally stay a little beyond your shift to ensure all calls in queue are answered.

You're a Great Fit If You:

Enjoy helping people and making a difference
Communicate clearly and professionally
Thrive in a fast-paced environment
Can multitask between phone calls and computer systems
Have strong attention to detail
Are dependable and self-motivated while working remotely
Want a stable career with opportunities to learn and grow

Required Qualifications

U.S. Citizenship (work sponsorship not available)
Two forms of valid identification (one must be a REAL ID-compliant or U.S. Passport)
Ability to obtain and maintain a VA government background investigation
Excellent customer service and communication skills
Strong problem-solving abilities
Ability to work independently and as part of a team
Ability to ensure end-of-day coverage by remaining on duty until all calls in the queue are resolved. This may require staying beyond your scheduled shift when assigned to closing coverage and may result in overtime.

Preferred Qualifications

1+ year of call center experience
Customer service experience
Experience in healthcare, insurance, government services, or related support environments
Experience handling a high volume of inbound calls

Working Environment
This is a fully remote position in a professional home office environment.
Associates will spend the majority of their day:

Using a computer and telephone headset
Navigating multiple software systems
Speaking with customers over the phone
Documenting information accurately and efficiently

Paid training and all required equipment will be provided.
Security and privacy training will also be provided to protect the confidentiality, integrity, and availability of PCS associates and customer information.

Make a Difference From Home
At PCS, you're not just answering calls - you're helping Veterans access important information and support while building a rewarding career with a company that values service, teamwork, and professional growth.
Apply today and join a team that's making a difference, one call at a time.

Equal Opportunity Employer
PCS is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Fraud Prevention Notice
PCS will never ask applicants to send money, cash checks, purchase equipment, or provide payment information during the hiring or onboarding process. If you receive such a request from someone claiming to represent our company, it is fraudulent. Please report suspicious messages to [email protected].

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Refine Your Search

caller jobs in wichita, ks

Customer Service Representative - October 2026 Start - Inbound Only

Administrative Assistant

Administrative Assistant 3

Contact Center Representative

Hybrid Insurance Tracking Representative

Senior Administrative Assistant

Temporary Aide - Language Support

Member Services Representative

Veteran's Housing Integrated Care Specialist

Overnight Closer

Guest Service Representative (3pm-11pm)

Registered Nurse

Certified Fitness Instructor/ Fitness Trainer

Veterinary Technician/Veterinary Nurse

Bilingual Triage Nurse

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