Top 557 Guest experience manager Jobs in Wichita, Ks

Assistant General Manager
Crosswinds Casino —Park City, KS
- Full-time
- Background check
- 7 years
- Ability to walk for extended periods
- Health insurance
- Dental insurance
Quick Apply
3d
General Manager
Marriott International, Inc —Wichita, KS
- $149,000 a year
- Weekends as needed
- Ability to walk for extended periods
- Hotel
- Mentoring
- Health insurance
- Dental insurance
Experience Manager
Ulta Beauty, Inc. —Wichita, KS
- Weekends as needed
- Cosmetology License
- Merchandising
- Data analysis skills
Core Services Manager
Marriott International, Inc —Wichita, KS
- $61,000 - $78,000 a year
- Full-time
- English
- Mid-level
- Office
- Commuter assistance
- Paid parental leave
Assistant General Manager | Full-Time | Wichita Wind Surge (Equity Bank Park)
Oak View Group —Wichita, KS
- $65,000 - $85,000 a year
- Part-time
- Bachelor of Science
- Basic math
- Mid-level
- Dental insurance
- 401(k)
General Manager
Hilton Garden Inn Wichita Downtown —Wichita, KS
- Full-time
- Mid-level
- Hotel
- Employee discount
Quick Apply
Assistant Manager
Target Optical —Wichita, KS
- Full-time
- Customer service
- Merchandising
- Mid-level
- Health insurance
- Paid time off
Store Manager - Clearwater, KS
Casey's —Clearwater, KS
- $47,500 - $56,800 a year
- Rotating weekends
- Background check
- Inventory management
- Merchandising
- Employee stock purchase plan
- Disability insurance
Bartender
The Cheesecake Factory —Wichita, KS
- $2.13 an hour + tips
- Part-time
- Bar
- Basic math
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
14d
Wendy's General Manager
Cotti Foods Midwest —Wichita, KS
- $17 - $23 an hour
- Full-time
- 18 years or older
- Sales
- Bachelor of Science
4d
Director of Food and Beverage
Crosswinds Casino —Park City, KS
- Full-time
- Background check
- Bar
- Ability to walk for extended periods
- Health insurance
- Dental insurance
Quick Apply
2d
Retail - Assistant Operations Manager
SSA Group —Wichita, KS
- Weekends as needed
- 18 years or older
- Computer literacy
- Merchandising
- Paid holidays
- Health insurance
Quick Apply
Server
The Cheesecake Factory —Wichita, KS
- $2.13 an hour + tips
- Part-time
- 18 years or older
- Basic math
- 1 year
- Health insurance
- Dental insurance
14d
Valet Attendant - Wichita,, KS
Parking Management Company —Wichita, KS
- $8 - $20 an hour
- Overtime
- Background check
- High school diploma or GED
- Ability to lift 50 pounds
- Paid training
- Health insurance
Quick Apply
Deli Cook
Crosswinds Casino —Park City, KS
- $16 an hour
- Part-time
- Background check
- Ability to walk for extended periods
- Cooking
- Health insurance
- Dental insurance
Quick Apply
Food Service - Associate
SSA Group —Wichita, KS
- Part-time
- Merchandising
- No experience needed
- 21 years or older
- Paid holidays
- 401(k)
Quick Apply
6d
STORE MANAGER
Braum's —Wichita, KS
- $64,000 - $65,500 a year
- Rotating shift
- Mid-level
- Driver's License
- 21 years or older
- Disability insurance
- Health insurance
14d
General Manager
Dave & Buster's —Wichita, KS
- $81,299 - $95,646 a year
- Weekends as needed
- Analysis skills
- Continuous improvement
- Senior level
- Disability insurance
- Dental insurance
10d
Guest Service Manager
Hilton Garden Inn Wichita Downtown —Wichita, KS
- Full-time
- Inventory management
- Mid-level
- Hotel
- Health insurance
- Dental insurance
Quick Apply
3d
General Manager
1516 - Dave's Hot Chicken - Greenwich —Wichita, KS
- $75,000 - $110,000 a year
- Full-time
- 5 years
- Recruiting
- Senior level
Quick Apply

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Assistant General Manager

Crosswinds Casino -
Park City, KS

Quick Apply

Job Details

Full-time
3 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance

Qualifications

Managerial Decision Making
Customer communication
Casino operations regulatory compliance
Casino experience
Regulatory compliance
Employee relationship building
Profit & loss
Bachelor's degree
Financial report interpretation
Hospitality Management
Casino compliance and regulation
Business Administration
Casino management systems (CMS)
Business operations
Budget analysis
Hotel operations budget management
Legal compliance
Profit and loss analysis
Tribal law & regulations
Team motivation (leadership skill)
General management
Senior leadership

Full Job Description

CrossWinds Casino is seeking an experienced Assistant General Manager to help guide the overall performance, integrity, and daily operations of our casino and hotel. This executive leadership role partners closely with the General Manager to support department leaders, drive business results, maintain regulatory compliance, and ensure a consistent, high-quality experience across the property.

JOB PURPOSE

This position, under the direction of the General Manager, assists in all administrative functions and daily operations of the Casino and Hotel. Assists key gaming and executive-level personnel with day-to-day oversight of all Casino operations.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

1. Ensure that all organizational activities and operations are carried out in compliance with State, Tribal, and Federal regulations and laws as well as MICS, TICS, and gaming regulations.

2. Assumes responsibility for business operations, profits and losses of all departments, including but not limited to Casino Operations, Security, Food and Beverage, Hotel, Facilities, HR, Finance, IT, Marketing, and Retail (if applicable) in the absence of the General Manager.

3. Ensures all business goals are met, and integrity of all Tribal Gaming Operations is maintained.

4. Assist the General Manager in directing operations to achieve budgeted profit results and other financial criteria and to preserve the capital funds invested in the Enterprise.

5. Establish policies to ensure adequate management development and to provide for capital management succession, recommended changes in the structure of the organization as required by the development and growth of the organization.

6. Must have significant, demonstrated leadership ability, organizational and strategic agility as well as the ability to build and motivate teams.

7. Champion a guest-first culture across all departments, setting the standard for exceptional hospitality.

8. Responsible for all internal controls and procedures to ensure protection of company assets and enforcement of Casino policies and procedures.

9. Actively maximizes gross gaming revenue using exceptional leadership ability, while assuring fair and equitable application of policies and procedures.

10. Maintains the highest level of confidentiality.

11. Initiates and maintains communication with subordinates, employees, management, and other departments in facilitating the flow of information throughout the property.

12. Deals tactfully with guests when handling unexpected situations, finding solutions that ensure customer satisfaction with minimal financial impact on Casino operations.

13. May be required to perform additional duties and responsibilities as assigned.

JOB QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

1. Bachelor’s Degree in Business Administration, Hospitality Management, or other related programs required.

2. Minimum 7-10 years of managerial or operations experience within the Casino/Hospitality industry, with a minimum of 5 years in a management role.

3. Familiarity with casino management systems, PMS platforms, and F&B POS systems preferred. Specific systems to include: Aristocrat Oasis and Agilysys.

4. Outstanding written and oral communication skills as well as the ability to build and maintain business and organizational relationships are essential.

5. Must have the ability to analyze, interpret, and make operational, financial, and budgetary decisions based on financial reports to drive the organization to meet and exceed business goals.

6. Knowledge of complex laws, regulations, and guidelines governing casino and hotel operations, Tribal Law, and Federal and State regulations.

7. Maintain a professional and even-tempered demeanor in a high-stress environment.

8. Ability to work in areas containing high noise levels and secondhand smoke.

LANGUAGE AND COMMUNICATION SKILLS

1. Speak and communicate effectively with individuals and before groups of people.

2. Ability to verbally communicate using appropriate English standards of language; bilingual proficiency is strongly preferred.

LICENSING

Must be able to qualify for any and all licenses or permits required by local, State, Federal and/or Wyandotte Nation law.

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

1. Ability to lift, push, pull, or carry 50lbs in emergency situations.

2. Ability to function in a smoking environment.

3. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

4. The noise levels in the work environment are constant.

5. Ascend/descend flights of stairs to access office and break areas throughout work day.

6. Ability to sit, stand, and walk for entirety of shift as required to conduct normal assigned duties.

7. Efficiently function in an environment with blinking/blinding lights.

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance

Application Question(s):

Do you have at least 7 years of managerial or operational leadership experience within the casino, gaming, hotel, or hospitality industry?
Do you have experience reviewing financial reports, managing budgets, and using that information to make operational decisions?
This position requires eligibility for a Gaming License, which includes completing a full background check and providing any required disclosures to the Gaming Commission. Are you willing and able to complete this process as a condition of employment?
Are you at least 21 years of age or older?

Education:

Bachelor's (Preferred)

Experience:

Casino Management System: 3 years (Preferred)
PMS Platforms: 3 years (Preferred)
F&B POS Systems: 3 years (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

guest experience manager jobs in wichita, ks

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Assistant General Manager | Full-Time | Wichita Wind Surge (Equity Bank Park)

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Wendy's General Manager

Director of Food and Beverage

Retail - Assistant Operations Manager

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