Top 6 Network support specialist Jobs in Wichita, Ks

Field Technical Specialist I
Imagine IT —Wichita, KS
- $24.04 - $29.72 an hour
- Full-time
- Mid-level
- 3 years
- Analysis skills
- Health savings account
- Health insurance
13d
Incident Management Specialist
Koch —Wichita, KS
- Pass drug screening
- Public speaking
- Mid-level
- Paid parental leave
- Health savings account
Onsite Specialist - Wichita, KS
Adams Brown Technology Specialist LLC —Wichita, KS
- Extended hours
- Mid-level
- Office
- Microsoft Office
- Paid time off
Junior IT Support Specialist (On-site Only)
Dynamic N/C, LLC —Rose Hill, KS
- Overtime
- Background check
- Office
- Microsoft Office
- Paid holidays
- Dental insurance
Quick Apply
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Wichita, KS
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule

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Field Technical Specialist I

Imagine IT -
Wichita, KS

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Job Details

Full-time
$24.04 - $29.72 an hour
13 days ago

Benefits

Internet reimbursement
Health savings account
Health insurance
Dental insurance
Paid time off
Cell phone reimbursement
Vision insurance
401(k) matching

Qualifications

Server virtualization

Full Job Description

Can you imagine a career in IT where you actually enjoy coming to work every day?

We can.

For 30 years, Imagine IT has been building the future—delivering cloud solutions, infrastructure, and IT support that help our partners succeed. We’re looking for a Field Technical Specialist I to join our service delivery team and provide exceptional technical support both remotely and onsite.

In this role, you’ll be the front line of support—resolving issues, building trust with clients, and delivering an experience that combines technical expertise with empathy and professionalism.

What You’ll Do

Deliver Exceptional Technical Support

Provide day-to-day support for end users by troubleshooting hardware, software, and network issues via phone, email, and onsite visits.

Resolve & Escalate Issues Efficiently

Validate escalated issues, identify known solutions, and troubleshoot effectively—escalating when necessary while staying mindful of time and impact.

Manage & Document Support Requests

Track, document, and monitor all incidents and requests to ensure timely resolution and clear communication.

Support Process Improvement

Follow and contribute to documented processes and procedures, helping improve consistency and service quality.

Collaborate Across Teams

Communicate effectively with internal teams to ensure seamless service delivery and issue resolution.

Maintain System & Client Documentation

Create clear, concise documentation for configurations, changes, and client interactions.

Participate in On-Call & Flexible Support

Support business needs through occasional after-hours work and participation in on-call rotation.

Commit to Continuous Learning

Invest in your professional development through training, certifications, and industry resources.

What You Bring

Strong technical troubleshooting and analytical skills
Excellent communication, interpersonal, and organizational abilities
Ability to manage priorities, escalations, and multiple issues simultaneously
Sound decision-making and problem-solving skills
A client-first mindset with a “do what it takes” attitude
Ability to stay calm and effective in high-pressure situations
Skill in translating technical concepts into clear, actionable guidance
Adaptability and efficiency in managing change and new technologies

Experience & Technical Knowledge

3+ years of experience troubleshooting technical issues
3+ years of phone-based technical support with strong customer service skills
Solid understanding of networking, infrastructure, and IT operations
Experience with networking administration (Meraki preferred)
Firewall configuration and administration (Fortigate or Meraki preferred)
Virtual environment setup, administration, and configuration
Active Directory and Group Policy management
Ability to clearly communicate complex technical issues to end users

️ Requirements

Ability to work at a computer for extended periods (up to 8+ hours daily)
Ability to travel to client sites as needed
Ability to lift and move up to 40 lbs occasionally (hardware, equipment, etc.)

Compensation & Benefits

Base Salary Range: $24.04 - $29.72 per hour
This range reflects our good faith estimate based on internal salary bands and market data. Final compensation will be based on experience and qualifications.

Total Rewards Include:

Medical, dental, and vision coverage
Health Savings Account (HSA) eligibility
Company-paid life, accident, and identity theft protection
401(k) with company match
Paid Time Off (PTO)
Monthly internet + cell phone allowance
Peer recognition program & “Birthday Bucks”
Flexible/remote scheduling options
Professional development opportunities
Company-sponsored team events

Why Imagine IT?

Our team is made up of veteran entrepreneurs, sharp technical minds, and dedicated professionals who care deeply about our clients and our community.

At Imagine IT, you’re not just solving tickets—you’re building relationships, improving systems, and making a real impact every day.

If you’re someone who enjoys helping others, thrives in a fast-paced environment, and wants to grow your IT career—we’d love to meet you.

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Apply Now

Refine Your Search

network support specialist jobs in wichita, ks

Field Technical Specialist I

Incident Management Specialist

Onsite Specialist - Wichita, KS

Junior IT Support Specialist (On-site Only)

Seasonal, Operations Technical Specialist (Part Time)