Call Center Representative
Parmele Disability Advocates —Wichita, KS
- Full-time
- Hybrid work
- Microsoft Outlook
- No experience needed
- Research
- Health insurance
- Dental insurance
Quick Apply
Contact Center Representative
Systems Integration, Inc. —Wichita, KS
- Seasonal
- Remote
- Background check
- Computer literacy
- High school diploma or GED
- Paid training
Quick Apply
Licensed Insurance Sales Representative (Remote / Home-Based)
Allstate —Wichita, KS
- $18 an hour
- Weekends as needed
- Remote
- Computer literacy
- High school diploma or GED
- US work authorization
- Paid training
- Dental insurance
Service BDC Representative
Eddy's Everything —Wichita, KS
- $28,000 - $35,000 a year
- Full-time
- Background check
- 18 years or older
- Dealership
- Health insurance
- Dental insurance
Quick Apply
Outbound/Inbound Rep (M-F)
Five Star Call Centers —Wichita, KS
- $14 an hour
- Full-time
- Remote
- Computer literacy
- Typing
- Communication skills
- Paid training
5d
Customer Service Representative
Cheney Door Company —Wichita, KS
- Urgently hiring
- Microsoft Outlook
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
10d
Customer Service Associate
Orr Nissan of Wichita —Wichita, KS
- $15 an hour
- Urgently hiring
- Dealership
- Computer literacy
- Data entry
- Dental insurance
- 401(k)
Quick Apply
Inside Salesperson 1
Central Plains Steel —Wichita, KS
- $43,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Inventory management
- On-the-job training
Inside Salesperson 1
Reliance, Inc. —Wichita, KS
- $43,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Inventory management
- On-the-job training
Sales Manager, Sales Operations (Home Services)
HomePro Marketing —United States
- $100,000 - $150,000 a year
- Full-time
- Remote
- Background check
- 7 years
- Mid-level
- Health insurance
- Dental insurance
Quick Apply

More jobs to discover

Find similar jobs that you might be interested in.

Contact Center Representative
Systems Integration, Inc. —Wichita, KS
Taking in-bound calls and answering questions with the appropriate pre-scripted responses which must be read verbatim to provide basic, general, and claims-…
Quick Apply
Call Center Representative
Parmele Disability Advocates —Wichita, KS
Answering inbound calls from clients and making outbound calls to clients,. Answering inbound calls from clients and placing outbound calls.
Quick Apply

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Patient Service Representative
quantum-health —Dublin, OH
Resolve inquiries efficiently by handling inbound/outbound calls and addressing concerns in a timely manner. Tech Savvy: Strong administrative/technical skills;…
From $19 an hour
Call Center Agent
Sparkbit 360 —Columbus, OH
Handle incoming calls and respond to customer inquiries promptly and professionally. You will handle a high volume of inbound and outbound calls with…
$16 - $27 an hour
Quick Apply
6d

Show more jobs in cities nearby

I want to receive the latest job alert for outbound call center representative in wichita ks

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

outbound call center representative jobs near wichita ks

Insurance Agent jobs in Wichita, KS

Customer Service Representative jobs in Wichita, KS

Inside Sales jobs in Wichita, KS

Call Center Representative jobs in Wichita, KS

Remote Insurance jobs in Arkansas

Chat Agent jobs in New York, NY

Insurance Agent jobs in Fort Collins, CO

Insurance Agent jobs in Conroe, TX

Insurance Agent jobs in Colorado

Part Time Health Insurance jobs in Ohio

Front Desk Agent jobs in Chicago, IL

Insurance Agent jobs in Virginia

Business Development Center Representative jobs in Norwood, MA

Business Development Center Representative jobs in Selma, CA

Business Development Representative jobs in Orlando, FL

International Business Intern jobs in New York, NY

Business Development Center Representative jobs in Westford, MA

Business Development Center Representative jobs in Richwood, TX

Customer Service Representative jobs in Youngstown, OH

Customer Service Representative jobs in Modesto, CA

Call Center Representative

Parmele Disability Advocates -
Wichita, KS

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Dental insurance
Paid time off
Work from home
Vision insurance
401(k) matching

Qualifications

Case documentation in social services
Microsoft Outlook
Legal office phone management
Service scheduling
Greeting customers
Word embeddings
Client file management
No experience needed
Mail distribution
Research
Change management
Managing clients in a customer support role
Documentation tools
Decision making
Mail management
Mail processing
Faxing
Technical Proficiency
Entry level
Under 1 year
Client interaction via phone calls

Full Job Description

Benefits:

Health insurance
Paid time off
Vision insurance
Wellness resources
401(k)
Dental insurance

Location: Wichita, KS (Hybrid/Remote)
Schedule: Monday–Friday, 8:00 AM–5:00 PM
Employment Type: Full-Time

The Hearing Operations Call Center Representative at Parmele Disability Advocates supports clients who are awaiting scheduling of their disability hearing with the Social Security Administration. This position reports directly to a designated Team Lead and the Legal Assistant Manager.

The Call Center Representative Position Responsibilities Include:

Answering inbound calls from clients and making outbound calls to clients,
Greeting and assisting clients and prospective clients who visit their local office,
Interacting with other staff members, clients, the Social Security Administration, and third parties,
Accurately documenting interactions with clients, the Social Security Administration, and third parties in Parmele’s case management software,
Using Parmele’s case management software to generate pre-created documents for submission to the Social Security Administration, and
Performing various other duties to meet the needs of our clients and the company.

Why Should you Work at Parmele Disability Advocates?

Have you ever wanted to work somewhere you could make a difference? Where you’re a part of a larger team working toward great, common goals? Where your past experiences are welcomed and appreciated? Where you could learn new skills and face new challenges advocating for those who can’t advocate for themselves?

If you answered “yes” to these questions, then you might be a great fit at Parmele Disability Advocates!

We offer competitive pay, a consistent 8am-5pm, Monday through Friday schedule with some flexible options, health insurance, 401(k) with matching contributions, and opportunities for growth in a fun and energetic work environment. At Parmele Disability Advocates, we use our knowledge of disability law, along with our compassionate hearts, to zealously advocate for our clients as they pursue disability benefits, and to inspire hope in our communities.

Experience

Experience in the legal field and knowledge of the Social Security Disability process are not required for a candidate entering the Call Center Representative role at Parmele Disability Advocates. We can and will teach you what you need to know to help us represent our clients well. Most of our staff started at Parmele with no prior experience in the legal field, and 99% of our staff were completely new to the world of disability when they started.

The key factors that we look for in Call Center Representatives are the Core Competencies and Skills that will lead them to grow into the role.

Competencies and Skills

A candidate for the Call Center Representative job role should possess the following qualities:

Attentiveness: Call Center Representatives at Parmele Disability Advocates possess a high level of attention to detail, the ability to spot errors, and are highly attentive to the needs of our clients.
Efficiency: Call Center Representatives at Parmele Disability Advocates complete tasks efficiently while also comprehending the purpose and importance of each task.
Customer Service: Call Center Representatives at Parmele Disability Advocates perform their work with a continuous focus on the client, whether they are actively engaging with the client or performing work on the client’s behalf.
Coachability: Call Center Representatives at Parmele Disability Advocates are eager to learn and appreciate constructive feedback and coaching that is given positively.
Technical Proficiency: Call Center Representatives at Parmele Disability Advocates are comfortable engaging with various software platforms to perform their duties including Microsoft Word and Microsoft Outlook; they are comfortable learning new technology platforms and catch on quickly.
Relational: Call Center Representatives at Parmele Disability Advocates perform their work while also realizing that they are part of a much larger group of people working toward the common goal of winning disability benefits for our clients.
Change Management: Call Center Representatives at Parmele Disability Advocates are flexible and can quickly change course when it is necessary to meet the needs of our clients or to comply with the evolving regulations of the Social Security Administration; they are able to cross-train in multiple areas to provide the best assistance to our clients.
Problem Solver: Call Center Representatives at Parmele Disability Advocates work under a Team Lead and a Manager, but they are also able to make independent decisions, calculate risks, and act within the guidelines of Parmele’s policies and operating procedures to solve problems.

Job Duties

Call Center Representatives will work on an inbound and outbound call center / case management team. They interact daily with clients who are waiting for their hearing to be scheduled. Their job duties include:

Answering inbound calls from clients and placing outbound calls
Researching the status of clients’ claims and providing them with status updates.
Documenting every client interaction through Parmele’s case management software.
Using pre-created documents in Parmele’s case management software to send documents to the client and/or the Social Security Administration.
Mailing, faxing, and/or emailing documents and information to clients, the Social Security Administration, and third parties.
Receiving, reviewing, and processing inbound mail for their assigned office, as required.

Apply Today!

If you're looking for a stable, full-time career where your work has a direct impact on people's lives, we'd love to hear from you. Apply today and take the first step toward a rewarding career with Parmele Disability Advocates.

Flexible work-from-home options available after successful completion of training.

Flexible work from home options available.

Quick Apply

Refine Your Search

outbound call center representative jobs in wichita ks

Call Center Representative

Contact Center Representative

Licensed Insurance Sales Representative (Remote / Home-Based)

Service BDC Representative

Outbound/Inbound Rep (M-F)

Customer Service Representative

Customer Service Associate

Inside Salesperson 1

Inside Salesperson 1

Sales Manager, Sales Operations (Home Services)

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for outbound call center representative in wichita ks

Explore jobs in more locations

Apply Today!

Job Seeker Tools

Employer Tools

Browse

Stay Connected