Starting at $16.50/hr!
Join our team as a Security Officer and play a vital role in keeping the excitement safe. You’ll safeguard our guests, team members, and assets while delivering top-notch customer service. From patrolling the floor and escorting funds to responding to emergencies and checking IDs, you’ll help maintain a safe and welcoming property. If you’re alert, dependable, and able to stay calm under pressure, this is a great opportunity to take on an important role where no two shifts are exactly alike.
Unlock a full line of rewards: PTO accrual, company-paid dental, vision, and life insurance, comprehensive health insurance, supplemental benefit options, and a 401(k) with up to a 6% company match and full vesting after one year.
JOB PURPOSE
This position is responsible for guarding and protecting the property, customers, employees and company assets while offering excellent customer service to internal and external guests.
KEY RESPONSIBILITIES AND ACCOUNTABILITIES
- Escorts and observes customers and employees to ensure their safety and protection, according to Gaming Commission and company policies and procedures.
- Generates written reports according to company policies and procedures when necessary.
- Ensures safe transportation of company moneys and gaming tokens; assists in the opening and closing of the gaming tables.
- Maintains a series of keys, accessing locked areas as necessary.
- Accepts identification from all persons who appear to be under the legal age to ensure compliance with state and federal gaming regulations.
- Acts as a dispatcher during emergency situations and coordinates solutions to same, informs outside agencies of any unusual or suspicious situations on proper.
- Maintains the highest level of confidentiality.
- Initiates and maintains communication with subordinates, employees, management, and other departments in facilitating the flow of information throughout the property.
- Deals tactfully with guests when handling unexpected situations, finding solutions that ensure customer satisfaction with minimal financial impact on Casino operations.
- Operates as an emergency Pull/Count Team member as required.
- May be required to perform additional duties and responsibilities as assigned.
JOB QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- High School diploma/GED, and any law enforcement or gaming security training preferred. Must be 21 years of age.
- Ability to sit, walk or stand for prolonged periods of time as required, performing the assigned duties of this position.
- Must be reliable, punctual and cooperative with co-workers and managers.
- Maintain a professional and even tempered demeanor in a high stress environment.
- Use of all Microsoft Office products (Excel, Word, PowerPoint) for spreadsheet, reporting, and presentation development.
- Ability to maintain a positive attitude towards guests, co-workers, and other department staff.
- Ability to work in areas containing high noise levels and second hand smoke.
LANGUAGE AND COMMUNICATION SKILLS
- Speak and communicate effectively with individuals and before groups of people.
- Ability to verbally communicate using appropriate English standards of language.
MATHEMATICAL SKILLS
Ability to accurately calculate figures and amounts and perform mathematical functions applicable to business needs.
LICENSING
Must be able to qualify for any and all licenses or permits required by local, State, Federal and/or Wyandotte Nation law.
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
1. Ability to lift, push, pull, or carry 50lbs in emergency situations.
2. Ability to function in a smoking environment.
3. Employee smoking is restricted to outside location and during break times.
4. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
5. The noise levels in the work environment are constant.
6. Ascend/descend flights of stairs to access office and break areas throughout work day.
7. Ability to sit, stand, and walk for entirety of shift as required to conduct normal assigned duties.
8. Efficiently function in an environment with blinking/blinding lights.
BENEFITS
- Medical
- Dental
- Vision
- 401(k)
- 401(k) Matching
- PTO
Job Type: Full-time
Pay: $16.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Application Question(s):
- Are you at least 21 years of age or older?
- This position requires eligibility for a Gaming License, which includes completing a full background check and providing any required disclosures to the Gaming Commission. Are you willing and able to complete this process as a condition of employment?
Education:
- High school or equivalent (Preferred)
Experience:
- law enforcement: 1 year (Preferred)
- gaming security: 1 year (Preferred)
- customer service: 1 year (Preferred)
Shift availability:
- Overnight Shift (Preferred)
Work Location: In person
