Top 1059 Member services representative Jobs in Wickliffe, Oh

Customer Experience Representative
Process Technology —Willoughby, OH
- $26 - $30 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- ERP systems
Quick Apply
Member Services Representative
Planet Fitness - Cambridge Fitness —Mayfield Heights, OH
- Part-time
- 18 years or older
- Computer literacy
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Member Services Representative- Part Time 2nd Shift/Weekend
Planet Fitness - Cambridge Fitness —Willowick, OH
- $12 an hour
- Part-time
- 18 years or older
- Computer literacy
- High school diploma or GED
- Health insurance
- Opportunities for advancement
Quick Apply
Customer Service Representative
Eaton —Euclid, OH
- $71,000 - $105,000 a year
- Background check
- Microsoft Outlook
- Writing skills
- Retirement plan
9d
Customer Service Representative - State Farm Agent Team Member
Garrett Estes - State Farm Agent —Willoughby, OH
- $45,000 - $65,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
- 401(k) matching
Quick Apply
Customer Service Representative
Transcat, Inc. —Mentor, OH
- Mid-level
- High school diploma or GED
- US work authorization
- Employee stock purchase plan
- Health insurance
8d
Patient Access Representative
Cleveland Clinic —Euclid, OH
- $15.75 - $21.65 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Travel
- Dental insurance
- Vision insurance
Member Services Representative (Second shift)
Planet Fitness - Cambridge Fitness —Willowick, OH
- $12 an hour
- Full-time
- 18 years or older
- Computer literacy
- High school diploma or GED
- Health insurance
- Opportunities for advancement
Quick Apply
Insurance Account Representative - State Farm Agent Team Member
Kevin Davis - State Farm Agent —Willoughby, OH
- $17 - $24 an hour
- Part-time
- Office
- Communication skills
- Marketing
- Paid time off
- 401(k) matching
Quick Apply
Classroom Instructor 26-27
Education Alternatives —Bedford, OH
- $34,000.00 - $50,798.57 a year
- Full-time
- Classroom
- Experience working with individuals with disabilities
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Litigation Attorney
Tiffany & Bosco, PA —Solon, OH
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Third Party Sr. Claims Representative
Fleet Response —Hudson, OH
- $22.00 - $22.50 an hour
- Full-time
- Research
- Analysis skills
- Math
- Disability insurance
- Health insurance
Quick Apply
Business Solutions Representative
UNITED LABOR AGENCY —Cleveland, OH
- $48,000 - $52,000 a year
- Full-time
- Background check
- Marketing
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Travel Clinical Research Education Trainer
The Clinical Trials Network, LLC —Cleveland, OH
- $80,000 - $100,000 a year
- Full-time
- Background check
- RN License
- 5 years
- Health insurance
- Dental insurance
Quick Apply
CNC Machinist -2nd Shift
Pyrotek —Aurora, OH
- $24 - $29 an hour
- Full-time
- Computer literacy
- English
- Mid-level
Quick Apply
Talent Developer
UNITED LABOR AGENCY —Cleveland, OH
- $41,000 - $44,000 a year
- Weekends as needed
- Mid-level
- Office
- Driver's License
- Health savings account
- Disability insurance
Quick Apply
Licensed Insurance Representative
Scott McEvoy Insurance Agency —Cleveland, OH
- $75,000 - $100,000 a year
- Contract
- Hybrid work
- Background check
- In-person
- Communication skills
Quick Apply
Supervisor, Outpatient Services
Crossroads Health —Mentor, OH
- Full-time
- Clean driving record
- Pass drug screening
- Mid-level
- 403(b) matching
- Health savings account
Quick Apply
14d
Labor Relations Manager
Sherwin-Williams —Cleveland, OH
- $119,013 - $177,606 a year
- Full-time
- 18 years or older
- Spanish
- Microsoft Excel
2h
Residential Group Home Manager
Humanity Plus Homes —Mentor, OH
- $20 - $22 an hour
- Weekends as needed
- CPR Certification
- Clean driving record
- Caregiving
- Mileage reimbursement
- Paid time off
Quick Apply

I want to receive the latest job alert for member services representative in wickliffe, oh

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

member services representative jobs near wickliffe, oh

Member Services Representative jobs in Mayfield Heights, OH

Labor Relations Manager jobs in Cleveland, OH

Customer Service Representative jobs in Willoughby, OH

Clinical Research Specialist jobs in Cleveland, OH

Customer Service Representative jobs in Mentor, OH

CNC Machinist jobs in Aurora, OH

Customer Service Representative jobs in Euclid, OH

Patient Access Representative jobs in Euclid, OH

Insurance Agent jobs in Cleveland, OH

Accenture Federal Services jobs in Remote

Member Services Representative jobs in Airmont, NY

Member Services Representative jobs in Lexington, KY

Member Services Representative jobs in Cheyenne, WY

Production Team Member jobs in Detroit, MI

Member Services Representative jobs in Milwaukee, WI

Five Horizons Health Services jobs in Alabama

Sales Representative jobs in Charlotte, NC

Labor Relations Manager jobs in Maine

Day Labor jobs in Los Angeles, CA

Labor Relations Manager jobs in Lebanon, OH

Customer Experience Representative

Process Technology -
Willoughby, OH

Quick Apply

Job Details

Full-time
$26 - $30 an hour

Qualifications

Customer communication
Email customer support
Customer returns handling
ERP systems
Cultural competency
Technical Proficiency
Client interaction via phone calls

Full Job Description

About the Company

Process Technology is a global leader designing and manufacturing cutting edge thermal and power conversion equipment that make tomorrow’s products possible. Our company is a global sales organization with facilities based in Mentor, Mayfield and Willoughby, OH, and Flushing, NY. We are a tight-knit team that thrives on positive collaboration and open communication.

Our Values:

Growth – Think big. Make a difference. Always continue learning personally and professionally. View mistakes as opportunities to improve.
Ownership – Own decisions, actions, and failures. Do what's right versus what’s easy. Hold yourself and others accountable.
Drive Results – Display urgency, take action, achieve results. Challenge the status quo, take initiative, and make things happen. Focus on what matters most. Solve the biggest problems to make a difference.
Innovation – Find a better way every day. Think differently. Imagination will take you everywhere!

About the Role

The Customer Experience Representative is an integral member of the Sales Team, serving as a key liaison between our customers and internal teams. This full-time, hourly non-exempt role is essential in ensuring that our engineered solutions are not only delivered efficiently but also aligned with each customer’s unique application requirements. The position requires a combination of responsiveness, some technical understanding, and commitment to customer satisfaction. Responsibilities include, but are not limited to:

Serve as a primary point of contact for customer inquiries, order updates, and service needs
Build and maintain strong relationships with customers and channel partners to support long-term satisfaction and retention
Provide timely communication regarding order status, shipping timelines, and any logistics updates
Coordinate proactively to ensure customer expectations are met - including adherence to lead times, shipping preferences, and payment terms
Process and acknowledge quotes and orders accurately and within defined timeframes
Collaborate with finance to resolve invoice discrepancies, credit issues, or billing questions
Investigate and resolve customer concerns quickly and thoroughly, applying root cause analysis and corrective actions where needed
Support the troubleshooting process and manage product returns, including issuing and processing RMAs
Collect and verify critical customer information (e.g., shipping details, account data) to ensure accurate and timely delivery of the correct product for each application
Provide up-to-date information on product availability and lead times
Respond to requests for technical documentation, literature, or product information
Effectively manage a high volume of incoming communication while maintaining professionalism and accuracy
Demonstrate strong communication and interpersonal skills in all customer and team interactions
Uphold company policies and protect sensitive information in accordance with confidentiality guidelines
Comply with company safety standards and ISO-certified processes
Participate in all required training sessions and team meetings
Perform additional duties as assigned to support the business and customer needs

Requirements

College Degree in business or related field required.
Minimum of 3 years of customer service experience in a technical industry.
Strong customer orientation and ability to adapt or respond to individuals with a respect for individual cultures and characters.
Ability to work with and communication in a friendly, professional manner with all levels of the Company, customers, and visitors by telephone, email, and in person.
Strong ability to multi-task, prioritize, and manage your time effectively.
Proficiency in MS Office and experience with MRP/ERP systems.
Strong decision making and analytical abilities.
Detail oriented with high levels of accuracy.

Systems Used

Microsoft Suite (Outlook, Word, PPT, Excel, Project)
CSI
UKG

General Notices

Process Technology is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all Team Members. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identify, national origin, disability, or veteran status.

In accordance with federal law, we participate in the E-Verify program to confirm the employment eligibility of all newly hired Team Members. E-Verify is an internet-based system operated by the U.S. Department of Homeland Security (DHS) and the Social Security Administration (SSA).

Quick Apply

Refine Your Search

member services representative jobs in wickliffe, oh

Customer Experience Representative

Member Services Representative

Member Services Representative- Part Time 2nd Shift/Weekend

Customer Service Representative

Customer Service Representative - State Farm Agent Team Member

Customer Service Representative

Patient Access Representative

Member Services Representative (Second shift)

Insurance Account Representative - State Farm Agent Team Member

Classroom Instructor 26-27

Litigation Attorney

Third Party Sr. Claims Representative

Business Solutions Representative

Travel Clinical Research Education Trainer

CNC Machinist -2nd Shift

Talent Developer

Licensed Insurance Representative

Supervisor, Outpatient Services

Labor Relations Manager

Residential Group Home Manager

I want to receive the latest job alert for member services representative in wickliffe, oh

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected