Top 41 Call center representative Jobs in Wildomar, Ca

Customer Service Alarm Operator
National Monitoring Center —Lake Forest, CA
- $19 an hour
- Weekends as needed
- Computer literacy
- Basic math
- No experience needed
- Free parking
- Paid training
Quick Apply
2d
Support Technician - Tier 1
Innovative Control Systems —Lake Forest, CA
- $23 an hour
- Overtime
- Background check
- Computer literacy
- Mid-level
- Paid jury duty
- Commuter assistance
Quick Apply
Automotive Service Call Center Representative / BDC
Pedder Auto Group —Lake Elsinore, CA
- $50,000 - $75,000 a year
- Full-time
- Communication skills
- Entry level
- Time management
- Health insurance
- Dental insurance
Quick Apply
Call Center Associate
Quality Mobile Home Services —Lake Elsinore, CA
- $15 - $17 an hour
- 8 hour shift
- Microsoft Excel
- Microsoft Outlook
- Construction experience
- Health insurance
Quick Apply
Specialist I, Customer Care- Moderna Direct
FFF Enterprises —Temecula, CA
- $21 an hour
- Full-time
- Microsoft Outlook
- High school diploma or GED
- 2 years
- Profit sharing
- Health savings account
On-Site Customer Service Representative - Mission Viejo, CA
Sharecare —Mission Viejo, CA
- $24 an hour
- Full-time
- Microsoft Outlook
- Computer literacy
- HIPAA
Customer Service Specialist
CHERISHED MEMORIES PHOTOGRAPHY, INC. —Lake Elsinore, CA
- $17.00 - $18.50 an hour
- 8 hour shift
- Organizational skills
- Computer skills
- Visual & Performing Arts
- Paid training
- Opportunities for advancement
Quick Apply
1d
Call Center Representative
Arrowhead Orthopaedics —Riverside, CA
- Full-time
- Computer literacy
- Medical office experience
- HIPAA
2d
E-Comm Customer Care Representative
Skechers USA, Inc. —Rancho Belago, CA
- $17 - $20 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Research
Quick Apply
5d
Client Service Representative Tech I
Quest Diagnostics —San Juan Capistrano, CA
- $21.38 - $32.08 an hour
- Full-time
- Microsoft Word
- Writing skills
- English
- Employee stock purchase plan
- Disability insurance
Quick Apply
Customer Service Representative & Outbound Phone Sales
Lucky Air, Inc. —Corona, CA
- $20 - $25 an hour
- Email
- Administrative experience
- High school diploma or GED
- In-person
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
HOMESHIELD PEST CONTROL INCORPORATED —Mission Viejo, CA
- $20 - $23 an hour
- Full-time
- Organizational skills
- Communication skills
- Entry level
- Paid holidays
- Health insurance
Quick Apply
Customer Experience Representative
Olson Superior Plumbing —Lake Forest, CA
- $20 - $30 an hour
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
2d
P/T Call Center Delivery Support
OST —Riverside, CA
- $18 - $20 an hour
- Part-time
- Spanish
- Analysis skills
- Fair chance
- Paid training
- Paid time off
Quick Apply
Associate Customer Relations Representative
Applied Medical —Rancho Santa Margarita, CA
- $24 - $28 an hour
- Full-time
- Microsoft Outlook
- Office
- Bachelor's degree
- Paid holidays
- Health insurance
Customer Account Rep (Off On Sundays)
ECLIPSE RTO, LLC —Moreno Valley, CA
- $18.50 - $19.00 an hour
- Communication skills
- Entry level
Quick Apply
Customer Care Lead Coordinator
Quest International —Irvine, CA
- $26 - $29 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- ERP systems
Quick Apply
3d
Entry Level Customer Service Representative
Calolympic Glove & Safety —Corona, CA
- From $17 an hour
- 8 hour shift
- Bilingual
- Customer service
- English
- Health insurance
- Dental insurance
Quick Apply
6d
Automotive Sales BDC Representative
Pedder Auto Group —Temecula, CA
- $45,000 - $84,000 a year
- Full-time
- Computer skills
- Communication skills
- Entry level
Quick Apply
Client Services Specialist
GME Supply —Corona, CA
- Full-time
- Sales
- Organizational skills
- Communication skills
- Health savings account
- Paid holidays
Quick Apply

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Customer Service Alarm Operator

National Monitoring Center -
Lake Forest, CA

Quick Apply

Job Details

Full-time
$19 an hour
2 days ago

Benefits

Free parking
Paid training
Health insurance
Dental insurance
401(k)
Paid time off
On-the-job training
Vision insurance
401(k) matching
Opportunities for advancement
Life insurance

Qualifications

Computer operation
Phone communication
Basic math
English
High school diploma or GED
Typing

Full Job Description

Job Title: Alarm Agent

Job Location: Lake Forest, CA - In office

Job Type: Full-Time; Nonexempt

Shift Time: multiple swing and over night shifts available

9:00 pm - 5:30 am (Monday/Tuesday, Tuesday/Wednesday, or Wednesday/Fridays off)
3:00 pm - 11:30 pm (Monday and Tuesday off)

Pay Rate: $19.00 per hour

Since 2001, National Monitoring Center is an industry leading third party Alarm System monitoring company, and a member of the Netwatch Group. Each member of the Netwatch Group aims to bring a sense safety to all our customers across the globe.

Further details regarding our organization can be found at www.NMCcentral.com

Learn more about our policies here: https://nmccentral.com/privacy-policy

Would you describe yourself as:

Precise
Having Strong Follow Through
Open Minded
Enthusiastic to Learn
Problem Solver
Meticulous
Honest
Determined

If this specifically describes you, please continue reading the job description!

Job Description

Alarm room operators are expected to process alarm signals for clients through outbound telephone calls as well as handle inbound calls from clients regarding alarm signals and other functions regarding their accounts. Alarm signals include burglary, hold-up, medical, fire alarms, and a variety of status-based trouble, supervisory, or maintenance signals. Interactions will include conversations with customers, dispatching agencies such as police and fire departments, and relaying information to individual alarm companies.

National Monitoring Center trains their Alarm Room Operators as part of the on-boarding process. Training is fully paid for by the Company and is conducted as part of the employee’s regular work-shift.

The Alarm Room Operator position is classified as nonexempt, and any hours worked greater than 40 will be paid in accordance with applicable state regulations. Our employees are paid on a weekly basis.

This job description is not designed to cover or contain a comprehensive listing of essential functions or responsibilities that are required of the employee for this job. Essential functions and responsibilities and activities may change at any time with or without notice.

Responsibilities and Duties

This position requires strong verbal communication and customer service skills.
This is a computer-based position with communication happening by telephone only.
There are no sales and no call quotas to meet with this position.
The requirements are to deliver exceptional customer service and maintain quality and accuracy while processing alarms

The position also requires candidates to have, or be able to perform, the following:

Clear consistent speech in English
Positive phone presence
Strong attention to detail
Proficient use of a computer for typing, reading, and interpreting documents and information
Basic mental math for converting various time zones
Ability to work in-office; be punctual and arrive at work on time
Ability to remain focused and awake while working
Ability to work at a desk for extended periods of time (sitting or standing)
Ability to work holidays and weekends when a weekend or holiday falls on scheduled work-shift

Qualifications and Skills

High school diploma or equivalent is necessary
This is an entry level position, no previous experience required, however, one year of customer service experience preferred.
Must be able to obtain licensing through BSIS/ TOPS

Training:

Paid training for this position will be provided to all new hires via a 6-week new hire training program. Training class is planned to start August 17th and will be Monday- Friday from 7:00 am to 3:30 pm. The training schedule requires full attendance.

Shifts:

9:00 pm - 5:30 am (Monday/Tuesday, Tuesday/Wednesday, or Wednesday/Fridays off)
3:00 pm - 11:30 pm (Monday and Tuesday off)

Company Benefits

401k
Medical
Dental
Vision coverage
PTO
Weekly pay
Direct Deposit
And more

As a dynamic organization, business needs and priorities change from time-to-time. As a result, this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

It is the policy of the Netwatch Group to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Employment-at-Will: Employment at Netwatch Group is at-will and for no specific duration. This means that either the employee or the Company may terminate the employment relationship at any time, with or without cause or notice, except as otherwise provided by law or written agreement.

Pay: $19.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Free parking
Health insurance
Life insurance
On-the-job training
Paid time off
Vision insurance

Application Question(s):

Do you have at least two (2) years of customer service experience (call center, dispatch, monitoring center, or similar environment)?
Are you comfortable making inbound and outbound calls to customers and emergency services while accurately documenting incidents in real time?
This role requires remaining seated or standing at a workstation for extended periods while working on a computer. Are you able to meet this requirement?
Are you able to work both weekend days and holidays if they fall on your scheduled shift?
Are you able to attend mandatory paid 6-week training Monday–Friday, 7:00 AM – 3:30 PM, starting August 17th?

Ability to Commute:

Lake Forest, CA 92630 (Required)

Work Location: In person

Quick Apply

Refine Your Search

call center representative jobs in wildomar, ca

Customer Service Alarm Operator

Support Technician - Tier 1

Automotive Service Call Center Representative / BDC

Call Center Associate

Specialist I, Customer Care- Moderna Direct

On-Site Customer Service Representative - Mission Viejo, CA

Customer Service Specialist

Call Center Representative

E-Comm Customer Care Representative

Client Service Representative Tech I

Customer Service Representative & Outbound Phone Sales

Customer Service Representative

Customer Experience Representative

P/T Call Center Delivery Support

Associate Customer Relations Representative

Customer Account Rep (Off On Sundays)

Customer Care Lead Coordinator

Entry Level Customer Service Representative

Automotive Sales BDC Representative

Client Services Specialist

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