Top 44 Patient access occupations Jobs in Willard, Oh

Patient Access Rep I - Norwalk Pediatrics (Part-Time)
Fisher Titus Medical Center —Norwalk, OH
- Part-time
- Hospital
- HIPAA
- Mid-level
Scheduler I
Fisher Titus Medical Center —Norwalk, OH
- Full-time
- High school diploma or GED
- Operating room
- Quality control
- Health insurance
- Dental insurance
Patient Access Rep I
Fisher Titus Medical Center —Norwalk, OH
- Part-time
- HIPAA
- High school diploma or GED
- Outpatient
- Health insurance
- Dental insurance
12d
Medical Receptionist, FPG Norwalk Family: FT Days
Firelands Health —Norwalk, OH
- Full-time
- Microsoft Word
- CPR Certification
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
4d
Medical Receptionist: FT Days
Firelands Health —Bellevue, OH
- Full-time
- Microsoft Word
- CPR Certification
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
12d
Representative - Registration
Avita Health System —Ontario, OH
- Hospital
- High school diploma or GED
- Entry level
- Free parking
- Paid parental leave
13d
Patient Care Coordinator
Upperline Health Inc —Huron, OH
- Full-time
- Background check
- Pass drug screening
- Clinic
- Health insurance
- Dental insurance
Quick Apply
13d
Medical Receptionist, FPG Float Pool: FT Days
Firelands Health —Sandusky, OH
- Full-time
- Microsoft Word
- CPR Certification
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
10d
Office Receptionist - Physician Office Float
Avita Health System —Galion, OH
- Full-time
- High school diploma or GED
- Driver's License
- Data entry
- Free parking
- Paid parental leave
Office Receptionist - Orthopedics - Foster
Avita Health System —Ontario, OH
- Part-time
- Hospital
- High school diploma or GED
- Driver's License
- Free parking
- Paid parental leave
6d
Surgery Scheduler & Referral Coordinator - Full Time - Podiatry - Norwalk
NOMS Healthcare —Norwalk, OH
- Full-time
- Surgery
- Basic math
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Patient Service Representative Urgent Care
Akron Children's Hospital —Mansfield, OH
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Basic math
Clinic Receptionist - Oncology (Casual)
Avita Health System —Bucyrus, OH
- Hospital
- High school diploma or GED
- Clinic
- Free parking
- Paid parental leave
Front Desk Patient Relations Coordinator
Bright Direction Dental LLC —Clyde, OH
- Full-time
- Dental office
- Surgery
- Administrative experience
- Paid holidays
- Health insurance
Quick Apply
Receptionist for Optometric Office
Ohio Eye Associates —Ontario, OH
- $15 - $20 an hour
- Full-time
- Clinic
- In-person
- Entry level
- Health savings account
- Health insurance
Quick Apply
10d
Receptionist
Dermatologists of Central States —Mansfield, OH
- $16 - $18 an hour
- High school diploma or GED
- Medical terminology
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Customer Service Rep
Lincare Inc. —Milan, OH
- High school diploma or GED
- Ability to lift 50 pounds
- Medical terminology
- Health insurance
- Dental insurance
Quick Apply
12d
FPG, Referral Coordinator: FT, Days
Firelands Health —Sandusky, OH
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Service Excellence Ambassador (Contingent)
OhioHealth —Mansfield, OH
- Part-time
- Hospital
- Bachelor's degree
- Conflict management
Centralized Scheduler
Avita Health System —Crestline, OH
- Full-time
- Mid-level
- High school diploma or GED
- Accounting
- Free parking
- Paid parental leave
Quick Apply
5d

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Patient Access Rep I - Norwalk Pediatrics (Part-Time)

Fisher Titus Medical Center -
Norwalk, OH

Apply Now

Job Details

Part-time

Qualifications

Customer communication
High school diploma or GED

Full Job Description

General Summary:
The Patient Access Representative I provides customer service coverage for Fisher-Titus and assumes the responsibility for successful financial outcomes of all patient services. This position performs imperative duties, including but not limited to appointment scheduling, registration, insurance verification, telephone coverage, data entry, filing protected health information (PHI), patient referrals, and point-of-service collections while maintaining patient relations and customer satisfaction. .

Education,Licensure,Registration and Experience:

High School diploma or GED required

Associate's degree in healthcare administration, business administration, or related field desired

At least 3-5 years of customer service, administrative, and/or data entry experience required

At least 3 years of experience in a healthcare environment preferred.

Knowledge of database software applications desired

Customer service, teamwork, and conflict resolution skills

Efficient time management skills and ability to multi-task

Strong written, oral, and interpersonal communication skills

Demonstrated skills in organization, planning, coordinating, and collaborating

Strong understanding and comfort level with computer systems and Microsoft Office

Essential Functions:

Promptly fields and/or directs incoming calls, responds to patient/staff inquiries, and initiates patient triage slips, when necessary.

Works with patients to coordinate and accurately record appointment times and keeps a record of all scheduled, cancelled, and changed appointments to prevent over- or under-booking.

Ensures all registration and admission forms are ready for patients to complete upon arrival for service.

Practices proficient customer service skills by greeting and treating all patients and staff with respect and discretion.

Gathers and verifies all appropriate, confidential health and financial information from patients while using various computer software to assure payment for all authorized services.

Enters new patient data and/or verifies patient records are up to date, confirms the completeness of the electronic medical record (EMR), makes change as necessary, and files records in accordance with Fisher-Titus' filing system.

Complies with all organizational, state, and federal laws and registrations related to patient privacy and confidentiality, such as the Health Insurance Portability and Accountability Act (HIPAA).

Verifies insurance eligibility and benefits within a timeframe determined by Fisher-Titus and obtains pre-authorizations from third-party payers in accordance with payer requirements.

Verifies medical necessity in accordance with Centers for Medicare & Medicaid Services (CMS) standards and communicates relevant coverage/eligibility information to the patient.

Identifies patients who will need Medicare Advance Beneficiary Notices (ABNs) of non-coverage and maintains accurate record of authorizations within the electronic health record.

Holds sufficient understanding of insurance protocols for referrals, co-payments, and deductibles.

Demonstrates knowledge of safety policies and procedures by maintaining a safe environment.

Exhibits professionalism in appearance, speech, and conduct. Ensures that services are provided in accordance with state and federal regulations, as well as organizational standards.

Completion of other duties as assigned, including clerical responsibilities.

Working Conditions:

Stand/Walk - 1–2 hrs
Sit - 4–6 hrs
Drive - N/A
Bend - Up to 1/3 of time
Squat - Up to 1/3 of time
Reach - Up to 1/3 of time

Lift - Up to 1/3 of time
Carry - Up to 1/3 of time
Push - Up to 1/3 of time
Pull - Up to 1/3 of time
Right Hand - Fine Motor Function
Left Hand - Fine Motor Function
Right Foot - Gross Motor Function
Left Foot - Gross Motor Function
Vision- Clarity of Vision, near, mid and far
Hearing- Hears normal conversation

Standards of Employment:

1. Attends all mandatory education programs and can describe his or her responsibilities related to general safety and regulatory compliance.

2. Appearance is professional, neat, clean, and appropriate for the work environment. Wears proper photo identification badge while on duty.

3. Maintains confidentiality of all hospital and patient information at all times, as observed by peers and management.

4. Attends monthly staff meetings and participates in monthly rounding process with manager to assure effective and timely two-way communications.

5. Participates in and completes required department specific education and training programs and can describe his or her responsibilities related to department safety and specific job-related hazards.

6. Follows safety and security policies including exposure control plans/blood borne and airborne pathogens.

Core Requirements:
1. Supports the mission, vision and CARES values of Fisher Titus.

2. Is knowledgeable of patient rights and ensures an atmosphere which allows for the privacy, dignity and well-being of all patients in a safe, secure environment.

3. Supports, cooperates with, and implements specific procedures and programs for:

Safety, including universal precautions and safe work practices, established fire/safety/disaster plans, risk management, and security, report and/or correct unsafe working conditions, equipment repair and maintenance needs.
Confidentiality of all data, including patient, employee and operations data.
Quality Assurance and compliance with all regulatory requirements.
Compliance with current law and policy to provide a work environment free from sexual harassment and all illegal and discriminatory behavior.

Key Service Behavior:
To assure our patients, family members, visitors, customers, fellow employees, vendors and our community in general are receiving the ultimate experience, we have developed the following service behaviors that are “absolutes” in how our employees are to perform in their job; Every Patient... Every Time.

Communicates with Compassion - Every patient, Every time

Engages in active listening skills

Utilizes the AIDET communication tool

Uses key words at key times

Utilizes HEART service recovery techniques

Demonstrates Service Etiquette - Every patient, Every time

Smiles and greets patients using the 10/5 rule

Demonstrates a calm, positive attitude through tone and body language

Ensures patient privacy and promotes a healing environment

Adjusts approach to respect the diversity of patients

Assesses and manages patient's expectations of care

Commitment to Safety - Every patient, Every time

Follows established safety guidelines to reduce risk of adverse event through early recognition

Commits to the Culture of Safety; If you see something, say something

Delivering High Quality Care - Every patient, Every time

Commits to efficient, effective and purposeful work and delivery of care

Education

Preferred

High School or better in General

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Apply Now

Refine Your Search

patient access occupations jobs in willard, oh

Patient Access Rep I - Norwalk Pediatrics (Part-Time)

Scheduler I

Patient Access Rep I

Medical Receptionist, FPG Norwalk Family: FT Days

Medical Receptionist: FT Days

Representative - Registration

Patient Care Coordinator

Medical Receptionist, FPG Float Pool: FT Days

Office Receptionist - Physician Office Float

Office Receptionist - Orthopedics - Foster

Surgery Scheduler & Referral Coordinator - Full Time - Podiatry - Norwalk

Patient Service Representative Urgent Care

Clinic Receptionist - Oncology (Casual)

Front Desk Patient Relations Coordinator

Receptionist for Optometric Office

Receptionist

Customer Service Rep

FPG, Referral Coordinator: FT, Days

Service Excellence Ambassador (Contingent)

Centralized Scheduler

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