Job Code: 1003016
Job Family/Function: 10 – Other Support Services\Other Support
FLSA: Nonexempt
Grade Ladder: MNPS Support Hourly
Pay Grade: MNPS.SCH004-H
Duration (days/year): 200/220/260
Locations(s): School-Based
We Are Team MNPS
Metro Schools is one of the largest and most diverse school districts in the United States. Our teachers and staff educate more than 80,000 students in Metro Nashville-Davidson County, preparing them to excel in higher education, work, and life. Our district implements some of the most innovative reform strategies in the nation. We seek to partner with highly effective, engaging teachers, teacher leaders and support staff with a passion for urban education and a go-getter spirit as we strive to become the highest-performing urban district in the nation. Whether you are a teacher, an administrator, or a potential support staff employee, if you want to make a difference, we want to hear from you.
Job Summary
Answers inquiries and provides information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.
What you will do
- Operates telephone to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
- Greets persons entering establishment, determines nature and purpose of visit, and directs or escort them to specific destinations.
- Performs administrative support tasks, such as proofreading, transcribing handwritten information, or computers to work with specific programs, invoices, spread sheets, or other documents.
- Communicates with customers, employees, and other professionals to answer questions, disseminate or explain information, take orders, and address complaints.
- Reviews files, records, and other documents to obtain information to respond to requests.
- Provides information about establishment, such as location of departments, classes, or offices, employees within the organization, or services provided.
- Opens, sorts, and routes incoming mail, answers correspondence, and prepares outgoing mail.
Maintains and updates filing, inventory, mailing, and database systems, either manually or using a computer.
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Education Qualifications
High School Diploma or GED Required
Experience Qualifications
Two years’ applicable experience Required
Equivalency
Starting At: $20.45
Salaries are determined by factors relevant to the position which may include education, experience, and other qualifications. Final compensation decisions are made at the discretion of MNPS in alignment with organizational policies and procedures. The stated salary range for certificated teaching positions is calculated based on 201 days and should be viewed as a reference. All provided salary ranges serve as a general guideline. .
Metropolitan Nashville Public Schools is an equal opportunity employer committed to promoting diversity, inclusion, and equal opportunities for all individuals. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, gender identity or expression, marital status, veteran status, sexual orientation, or any other characteristic protected by law. Metropolitan Nashville Public Schools is dedicated to creating an inclusive work environment that reflects the diversity of our global community. We strive to treat all employees and applicants with respect and fairness, and we make employment decisions based on merit, qualifications, and business needs. The American Disabilities Act (ADA) requires MNPS to provide adequate accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.
At Metro Nashville Public Schools, we use detailed academic, behavior and social-emotional data to ensure every student in the district is known and our staff makes a concerted effort to tune into students' interests, passions, learning styles and needs. We focus on creating and supporting rigorous, engaging and personalized learning experiences for all students to identify and eliminate inequities - so every student has a clear and achievable path to success marked by measurable goals.
Offering a range of program and opportunities, MNPS has options to fit every family's needs. Whether you are looking for advanced academics, visual and performing arts, special education services, English language support or STEAM (science, technology, engineering, arts and mathematics) educational programs, we offer the best choices to meet individual student needs - starting at Pre-K all the way through graduation.
Our Vision
Metro Nashville Public Schools will be established as the premier large school district in Tennessee and beyond by ensuring that every student is known.
Our Mission
We deliver a great public education to every student, every day.
Our Core Values
Core values drive and focus our collective commitments included in our mission and vision. These values reflect the principles that guide our internal conduct, as well as our relationships with the external community. Our core values are woven throughout our goals, high-level strategies, and performance measures.
Metropolitan Nashville Public Schools is an equal opportunity employer committed to promoting diversity, inclusion, and equal opportunities for all individuals. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, gender identity or expression, marital status, veteran status, sexual orientation, or any other characteristic protected by law. Metropolitan Nashville Public Schools is dedicated to creating an inclusive work environment that reflects the diversity of our global community. We strive to treat all employees and applicants with respect and fairness, and we make employment decisions based on merit, qualifications, and business needs. The American Disabilities Act (ADA) requires MNPS to provide adequate accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.
