Top 15 Front desk agent Jobs in Williamstown, Ma

Front Desk Agent
Porches Inn —North Adams, MA
- From $18 an hour
- Seasonal
- Hotel
- High school diploma or GED
- US work authorization
Quick Apply
Front Desk Agent
Hilton Garden Inn Lenox Pittsfield —Pittsfield, MA
- $16 - $17 an hour
- Part-time
- Customer service
- Writing skills
- English
- Health insurance
- Dental insurance
Quick Apply
Administrative Assistant/Front Desk Receptionist
Evergreen Dental Care —Troy, NY
- $20 - $25 an hour
- Full-time
- Microsoft Word
- Background check
- Dental office
- Paid holidays
- 401(k)
Quick Apply
Front Desk Associate
The Orchards —Williamstown, MA
- $17 - $20 an hour
- Full-time
- Microsoft Outlook
- Inventory management
- Computer literacy
Quick Apply
1d
Night Auditor
TOURISTS —North Adams, MA
- $16 - $19 an hour
- Full-time
- Bar
- Hotel
- High school diploma or GED
Quick Apply
Front Desk Associate (AM & PM)
Vacatia —Pittsfield, MA
- $18 an hour
- Weekends as needed
- Communication skills
- Entry level
Quick Apply
Front Desk Representative
PALMER SMILES PC —Pittsfield, MA
- $18 - $23 an hour
- Full-time
- Mid-level
- Clinic
- Computer skills
- Paid training
- Paid time off
Quick Apply
Front Desk - Senior Registration Associate - Troy
St. Peter's Health Partners —Troy, NY
- $18.50 - $23.90 an hour
- Full-time
- HIPAA
- Mid-level
- High school diploma or GED
10h
Senior Front Desk Associate - Outreach Lab
St. Peter's Health Partners —Troy, NY
- $18.50 - $23.90 an hour
- Full-time
- HIPAA
- Mid-level
- High school diploma or GED
Hotel Front Desk Clerk
Courtyard by Marriott Albany Troy —Troy, NY
- $16.50 - $16.75 an hour
- Part-time
- Hotel
- High school diploma or GED
- Driver's License
- Opportunities for advancement
Quick Apply
9d
Front Desk Associate
Planet Fitness —Troy, NY
- $16 an hour
- Part-time
- Background check
- 18 years or older
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Front Office Agent
Courtyard by Marriott Lenox Berkshires —Lenox, MA
- $18 an hour
- Ability to walk for extended periods
- Hotel
- Ability to lift 50 pounds
Quick Apply
12d
Mass Posting - Front Desk Sales
Central Rock Gym —Troy, NY
- $16 - $21 an hour
- Part-time
- Ability to lift 50 pounds
- Experience working with children
- Communication skills
Quick Apply
PART TIME - Night Audit
BBL LENOX HOTEL GROUP LLC —Lenox, MA
- $17 - $19 an hour
- Part-time
- Ability to climb stairs
- Hotel
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply

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Front Desk Agent
Hilton Garden Inn Lenox Pittsfield —Pittsfield, MA
\* Block rooms in the computer and follow through on designated requirements\* Pre-register designated guests and prepare key packets\* Communicate pertinent…
$16 - $17 an hour
Quick Apply
Evening Front Desk Agent
Saratoga Arms Hotel —Saratoga Springs, NY
O *Promoting *our hotel, our packages and promotions, our city and our city hospitality partners to in-house guests and potential future guests.
$18.50 - $23.13 an hour
Quick Apply

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Front Desk Team Member
Oakview Dermatology —Columbus, OH
The ideal candidate will demonstrate strong computer proficiency, a positive attitude, and the ability to work effectively as part of a team.
From $15.75 an hour
Quick Apply
17h
Front Desk Receptionist
Country Inn & Suites CMH —Columbus, OH
Manage incoming calls, emails, and inquiries with professionalism and courtesy. Strong office management skills with proficiency in data entry and filing…
$12 - $15 an hour
Quick Apply

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Front Desk Agent

Porches Inn -
North Adams, MA

Quick Apply

Job Details

Seasonal
From $18 an hour

Qualifications

High school diploma or GED

Full Job Description

Job Purpose:

As the first and last impression of the guest experience, the Front Desk Agent plays a vital role in setting the tone for hospitality with warmth, professionalism, and care. This role is more than checking guests in and out—it’s about creating meaningful connections, resolving needs with grace, and delivering seamless service that reflects our unique sense of place. The Front Desk Agent is central to the smooth operation of the hotel, ensuring that every guest feels welcomed, informed, and genuinely cared for throughout their stay.

Essential Duties and Responsibilities:

Warmly welcome guests upon arrival, ensuring a smooth, professional check-in experience while conveying key information about the hotel, amenities, and surrounding area.

Manage guest departures with efficiency and grace, handling check-out, billing, and transportation coordination as needed.

Respond promptly and empathetically to guest questions, requests, and concerns in person, by phone, and via email—striving to exceed expectations at every interaction.

Accurately manage reservations, room assignments, and updates in the property management system (PMS), ensuring smooth transitions between guests and departments.

Maintain a deep knowledge of the hotel, amenities, local area, and upcoming events in order to make thoughtful, personalized recommendations.

Collaborate with housekeeping, maintenance, and food & beverage teams to fulfill guest requests and ensure seamless service delivery.

Manage daily front desk operations including handling cash, processing credit card transactions, balancing the cash drawer, and reconciling shift reports.

Uphold front desk cleanliness, organization, and hospitality standards at all times.

Perform any and all other duties as requested by management in support of hotel operations.

Education & Experience:

High school diploma or equivalent required.

Previous front desk or hospitality experience preferred.

Familiarity with PMS (Property Management System) software a plus.

Strong attention to detail and ability to work at a productive pace without sacrificing quality.

Self-motivated and able to work effectively both independently and as part of a team.

Professional Characteristics:

Positive, service-oriented mindset with a natural ability to make guests feel welcome.

Excellent communication and interpersonal skills.

Punctual, dependable, and proactive in maintaining cleanliness standards.

Approachable and team-oriented with a willingness to assist across departments as needed.

Takes initiative and follows through on assignments with minimal supervision.

Able to prioritize tasks and manage time efficiently in a fast-paced environment.

Physical Requirements:

Must be able to stand for extended periods.

Ability to lift up to 25 lbs occasionally.

Must be able to perform repetitive tasks and handle guest luggage when needed.

Work Authorization: Must be eligible to work in the United States.

EEO Statement: Main Street Hospitality is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, or any other characteristic protected by law.

Main Street Hospitality Values:

We are kind to one another

We embrace change

We invest in community

We act with integrity

We take responsibility for our actions

I have read and understand the job description as stated above and accept that any of the tasks may be modified or changed. I accept responsibility for knowing the modifications and/or changes in the job description. I can perform the essential functions of this job as listed above, with or without reasonable accommodation.

Mostly Second Shift

Quick Apply

Refine Your Search

front desk agent jobs in williamstown, ma

Front Desk Agent

Front Desk Agent

Administrative Assistant/Front Desk Receptionist

Front Desk Associate

Night Auditor

Front Desk Associate (AM & PM)

Front Desk Representative

Front Desk - Senior Registration Associate - Troy

Senior Front Desk Associate - Outreach Lab

Hotel Front Desk Clerk

Front Desk Associate

Front Office Agent

Mass Posting - Front Desk Sales

PART TIME - Night Audit

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