Top 55 customer relations Jobs in williamstown wv

Customer Relationship Coordinator
Microbac —Marietta, OH
- $35,000 - $42,000 a year
- Full-time
- Computer literacy
- Pass drug screening
- Laboratory experience
- Wellness program
- Paid holidays
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Call Center Representative - Call Center - FT 1.0 (80 hrs biweekly)
MEMORIAL HEALTH SYSTEM —Marietta, OH
- Full-time
- Basic math
- High school diploma or GED
- Computer skills
- Health insurance
CUSTOMER RELATION SPECIALIST
Big Sandy Superstore —Parkersburg, WV
- $12 - $14 an hour
- Full-time
- Basic math
- Office
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
Media Sales
Seven Mountains Media —Parkersburg, WV
- $35,000 - $70,000 a year
- Email
- Customer service
- Office
- Business development
- Health insurance
- Dental insurance
Project Manager
Irex Services —Marietta, OH
- Full-time
- Up to 50% travel
- Travel
- Senior level
Quick Apply
1d
MEDIA EXECUTIVE - WTAP
Gray Media —Parkersburg, WV
- Call employer
- Mid-level
Quick Apply
Hi-Vac Industrial Sales
Hi-Vac Corporation —Marietta, OH
- Full-time
- Up to 50% travel
- Customer service
- 5 years
- Paid holidays
- Health insurance
Quick Apply
Senior Account Manager - Industrial Water Treatment
Water Technologies —Parkersburg, WV
- Full-time
- Hybrid work
- 11+ years
- High school diploma or GED
- Ability to lift 50 pounds
- Health savings account
- AD&D insurance
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Outside Sales Consultant – B2B
Wholesale Payments Inc. —United States
- $78,500 - $175,000 a year
- Urgently hiring
- Mid-level
- US work authorization
- 2 years
- Dental insurance
- Vision insurance
Quick Apply
Sales Representative
TaxPlanIQ —United States
- From $70,000 a year
- 8 hour shift
- Remote
- CRM software
- Background check
- Sales
- Health insurance
- Dental insurance
Quick Apply
Director Client Relationship Manager (CRM)
GeBBS Healthcare Solutions, Inc. —United States
- Full-time
- Remote
- 5 years
- Analysis skills
- Bachelor's degree
Quick Apply
High Ticket Sales Closer (Remote) - MCAT Prep Program - Part Time
STEM Excellence —United States
- $37,000 - $75,000 a year
- Part-time
- Remote
- School experience
- Mid-level
- Bachelor's degree
- Work from home
- Professional development assistance
Quick Apply
Merchant Services Account Executive-Remote
Kurv —United States
- From $40,000 a year
- Full-time
- Mid-level
- Driver's License
- In-person
- Health insurance
- Dental insurance
Quick Apply
Sales Manager – Midstream Gas Distribution
ROMET (US) INC. —United States
- Remote
- Marketing
- Engineering
- Mid-level
- AD&D insurance
- Disability insurance
Account Manager
Advanced Digital Data, Inc. —United States
- $50,000 - $70,000 a year
- Full-time
- Background check
- 5 years
- Pass drug screening
- Paid holidays
- Disability insurance
Quick Apply
Inside Sales Specialist - Health & Wellness (Nutraceutical Products)
Enzymedica —United States
- $45,000 - $55,000 a year
- Full-time
- Remote
- Administrative experience
- High school diploma or GED
- Travel
- Paid parental leave
- Paid holidays
Quick Apply
1d
Manager, Client Strategy Solutions, 3PL
Knipper HEALTH —United States
- $90,000 - $110,000 a year
- Full-time
- 5 years
- Bachelor of Science
- Analysis skills
- Paid parental leave
- Health insurance
Client Relationship Manager
Mariner Finance —United States
- Remote
- 5 years
- Residential
- Accounting
Bilingual Regional Account Director
Paramount Staffing LLC —United States
- $85,000 a year
- Full-time
- Remote
- Spanish
- Up to 50% travel
- Travel
- Health insurance
- 401(k)
Quick Apply
Vertical Account Executive
TimePayment Corp —United States
- $70,000 - $90,000 a year
- Full-time
- Remote
- 5 years
- Finance
- Bachelor's degree
Quick Apply
1d

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customer relations jobs near williamstown wv

Customer Relationship Coordinator

Microbac -
Marietta, OH

Quick Apply

Job Details

Full-time
$35,000 - $42,000 a year

Benefits

Wellness program
Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Flextime
Vision insurance
Life insurance
Referral program

Qualifications

Computer operation
Desktop applications

Full Job Description

Come join our family! If you are interested in truly making a difference in a collaborative and rewarding work setting with a culture of respect, accountability, appreciation, and loyalty, Microbac might be the right place for you!

We offer a positive working environment with engaged and supportive leadership teams along with competitive pay and benefits including medical, dental, vision, life insurance, disability, generous paid time off including vacation, holidays and flextime, a wellness program, referral bonus, tuition reimbursement and more!

ABOUT MICROBAC

Microbac Laboratories, Inc. is a premier commercial laboratory testing firm that partners with clients nationwide, offering laboratory solutions to life science, food and nutrition, and environmental industries and serves our clients with the utmost expertise and respect for their market requirements, constraints, and challenges. We embody a company-wide commitment to exceptional customer experience, which has been refined by over 50 years of trusted, analytical and measurement experience.

As a privately held third-party testing company, Microbac operates with a commitment to our workforce, safety, quality, and compliance. Our diverse work portfolio includes broad accreditation offerings and tested insights across the environmental, food and nutrition and life science markets.

JOB SUMMARY

Customer Relationship Coordinators work within our Customer Relationship team, supporting CR and operations by providing world class customer experience (CX) to Tier III customers through timely response and effective communication. Customer Relationship Coordinators engage in a variety of client centered tasks such as greeting clients, addressing and routing client questions and concerns, partnering with management and operations to solve basic customer issues, assisting in the creation of reports and addressing other clerical duties as needed.

MAJOR/ESSENTIAL FUNCTIONS:

Ensure clients have a positive customer experience through proactive and professional customer service efforts.
Execute a number of administrative duties such as making and fielding phone calls, emailing and faxing documents, data entry and other clerical functions as needed
Maintain a high level of professional contact with assigned Tier III clients
Administrative duties that include data entry, formulating, compiling and reviewing reports, and developing informational materials
Works with the CRM/CRS to ensure proper execution of the welcoming and on boarding process in a consistent, professional, and timely manner for all assigned Tier III accounts. Accountable for accurate account set up and responsible for setting up programs and testing information in the laboratory information management system (ELEMENT / CRM / AXIS / CONTROL and any other system set ups critical to customer management.
As part of the onboarding process, review first sample Certificate of Analysis (COA) and invoice with the customer to verify that appropriate tests and reporting format are as requested.
Answer customer phone and email inquiries, identify customer requirements, provide results and additional information that meets or exceeds the customer’s expectations and follow up with solutions.
Contact customers with information regarding test results that will be late or are out-of-specification and document all customer interactions in the customer relationship management (CRM) system.
Field incoming leads and ensure they are transferred to the correct TSM/AM/Sales.
Communicate and collaborate with technical staff to uncover solutions to client needs.
Set up accounts, file documents, and ensure documents are thoroughly and accurately completed
May support sales team with various duties including answering questions and preparing quotes
Verify chain of custody forms/schedule work
Assist with the logging and tracking of client test samples
Perform other related duties as needed

PREFERRED QUALIFICATIONS:

Job Requirements:

Broad knowledge and proven experience in customer service
Excellent written and verbal communication skills
PC proficiency
Basic problem-solving abilities
General technical industry knowledge as evident by a basic understanding of concepts, terminology and instrumentation used
General understanding of EPA and/or FDA/USDA regulatory standards and protocols related to analytical testing is preferred. Education and Experience:
Bachelor’s Degree in a field related to the Sciences or 1 year of relevant experience preferred
Prior customer service experience required
Prior commercial laboratory experience preferred

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:

The physical demands and working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Requirements:

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools; talk or hear. The employee is occasionally required to stand, walk, and sit.
The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include color vision and depth perception.

Working Conditions:

While performing the duties of this job, the employee will be in a general office environment.
The noise level in the work environment is usually moderate.
This job may require travel less than 20%

As a privately held third-party testing company, Microbac operates with a commitment to safety, quality, and compliance. Our diverse work portfolio includes broad accreditation offerings and tested insights across the environmental, food and life science markets.

OTHER:

This job description is not an exhaustive list of all duties an employee may be required to perform. Microbac reserves the right to revise the job description at any time.

Employment is at-will. Microbac, promotes a drug-free, alcohol-free workplace. Applicants considered for hire must pass a drug test before beginning work. Refusal to submit to testing will result in disqualification of further employment consideration.

Microbac is an Equal Opportunity Employer – We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. All qualified applicants will receive consideration for employment.

Quick Apply

Refine Your Search

customer relations jobs in williamstown wv

Customer Relationship Coordinator

Call Center Representative - Call Center - FT 1.0 (80 hrs biweekly)

CUSTOMER RELATION SPECIALIST

Media Sales

Project Manager

MEDIA EXECUTIVE - WTAP

Hi-Vac Industrial Sales

Senior Account Manager - Industrial Water Treatment

Outside Sales Consultant – B2B

Sales Representative

Director Client Relationship Manager (CRM)

High Ticket Sales Closer (Remote) - MCAT Prep Program - Part Time

Merchant Services Account Executive-Remote

Sales Manager – Midstream Gas Distribution

Account Manager

Inside Sales Specialist - Health & Wellness (Nutraceutical Products)

Manager, Client Strategy Solutions, 3PL

Client Relationship Manager

Bilingual Regional Account Director

Vertical Account Executive

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