Top 24 Information technology entry Jobs in Williamsville, Ny

Technical Support Specialist
Mueller Reports —Tonawanda, NY
- $19 - $25 an hour
- Full-time
- Microsoft Excel
- Azure
- Microsoft Outlook
- Health savings account
- Health insurance
Quick Apply
Microsoft 365 Solutions Developer
M&T Bank —Buffalo, NY
- $80,900 - $134,800 a year
- Full-time
- Hybrid work
- Mid-level
- Analysis skills
- SharePoint
- Paid holidays
- Paid time off
10d
IAM Monitoring Specialist
M&T Bank —Buffalo, NY
- $80,900 - $134,800 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Bachelor's degree
- Work from home
Scrum Master
Intone Networks —Buffalo, NY
- Contract
- Senior level
- Leadership
- Under 1 year
Cybersecurity & Information Risk Consulting Analyst
WithumSmith+Brown —Buffalo, NY
- $60,000 - $62,000 a year
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
Quick Apply
4d
IT SOX Consultant
WithumSmith+Brown —Buffalo, NY
- $70,000 - $90,000 a year
- Full-time
- Hybrid work
- Computer Science
- Bachelor of Science
- Mid-level
Quick Apply
5d
HRIS & Special Projects Analyst
Lactalis USA Inc. —Buffalo, NY
- $65,000 - $75,000 a year
- Full-time
- Microsoft Outlook
- Research
- Mid-level
- Tuition reimbursement
- Paid time off
Quick Apply
8d
Contractor
Turos IT & Lucky Coin Vending —Buffalo, NY
- $25 - $30 an hour
- Contract
- 1 year
- Communication skills
- Entry level
Quick Apply
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Cheektowaga, NY
- $20 - $27 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply

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Microsoft 365 Solutions Developer
M&T Bank —Buffalo, NY
Configure, develop, and support the deployment of system settings and functionality, workflows, and business rules with the support of a senior team member who…
$80,900 - $134,800 a year
10d
SharePoint Developer
CGI Group, Inc. —United States
The ideal candidate will modernize legacy SharePoint environments, develop secure integrations with enterprise systems, establish governance best practices, and…
$97,300 - $156,700 a year
5d

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Junior Field Support Technician
Manifest Solutions Corp —Columbus, OH
Valid State of Ohio driver’s license. 6 months to 1 year of experience consisting of installation, configuration, testing, and repair of endpoint hardware and…
$20 - $26 an hour
Quick Apply
8d
Help Desk Agent
Phaxis LLC —Columbus, OH
While providing the highest level of customer service, the Help Desk Agent answers incoming calls, tracks all information in a call tracking system, uses a…
Quick Apply

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Technical Support Specialist

Mueller Reports -
Tonawanda, NY

Quick Apply

Job Details

Full-time
$19 - $25 an hour

Benefits

Health savings account
Health insurance
401(k)
Flexible spending account
Paid time off
Life insurance

Qualifications

Microsoft Excel
Wireless networking
VLAN

Full Job Description

Company Overview:

Mueller Reports has been a national services provider for over 40 years. We are recognized by lenders and top insurance carriers for providing industry leading time service, quality, customer service and technology. Mueller takes pride in recruiting and training motivated individuals for either full or part time careers in the real estate reporting industry.

Job Description:

The purpose of the Technical Support Specialist is to provide first class client and user/help desk support for a 2000+ user, multi-site environment through tickets received via Jira ticketing system and phone. This position will primarily consist of help desk related tasks. Other responsibilities include hardware and software setup, installation, troubleshooting, maintenance and other network or systems level tasks.

This job is a technical position and a successful candidate should have a strong knowledge of computers, diagnostic and repair techniques, the ability to learn and apply technical knowledge in an agile, challenging work environment, and the ability to follow procedures and policies. This position reports directly to the Manager of IT Systems.

Shift: Full Time weekdays and weekend shifts

Location: Tonawanda, NY. Relocation is not provided. Potential remote hours available after initial on-premises training period.

Duties & Responsibilities:

Provide technical support for on-premises and remote employees, and customers via Jira ticketing system and telephone, including email, Teams chat and/or remote access
Meet SLAs to ensure timely issue resolution of tickets and follow-up with all clients
Properly coordinate and escalate unresolved issues to other support tiers
Troubleshoot Microsoft Windows 11 and occasionally MacOS
Troubleshoot mobile device issues (Apple and Android phones and tablets)
Diagnose and correct problems with computer software and hardware
Assist with servicing, upgrading, and deploying computer systems and peripherals
Create, update and document knowledgebase articles, procedures, and resolution steps
Network cabling, punch down, and crimping
Miscellaneous duties as assigned
Occasional weekend work and after hours are required

Required experience:

1+ years relevant IT or technical support experience
Strong written, typing and oral communication skills
Experience and proficiency with Microsoft Office products (Teams, Outlook, Excel, Word, etc.)
Basic knowledge of networking (DNS, DHCP, IP configuration, VLAN, wireless, etc.)
Be able to work independently as well as collaborate in a team environment

Preferred experience:

Office 365 administration
Experience with Windows 11, Windows Server 2025 and earlier and Active Directory.
Cloud Administration (Microsoft Azure)
Microsoft Group Policy and WSUS management.
Virtualization software (VMware, Hyper-V, Citrix)
Linux experience
Familiarity with JIRA helpdesk and/or Confluence or ticketing systems

Job Type: Full-time

Pay: $19.00 - $25.00 per hour

Benefits:

401(k)
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off

Ability to Commute:

Tonawanda, NY 14150 (Required)

Ability to Relocate:

Tonawanda, NY 14150: Relocate before starting work (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

information technology entry jobs in williamsville, ny

Technical Support Specialist

Microsoft 365 Solutions Developer

IAM Monitoring Specialist

Scrum Master

Cybersecurity & Information Risk Consulting Analyst

IT SOX Consultant

HRIS & Special Projects Analyst

Contractor

Now Hiring IT and Telecom Field Technicians

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