Top 41 Retention specialist Jobs in Williamsville, Ny

Customer Account Specialist
Astronics —East Aurora, NY
- $28 - $32 an hour
- Full-time
- Background check
- Computer literacy
- Pass drug screening
- Health savings account
- Employee stock purchase plan
5d
Customer Success Order Management Specialist
ARP Materials —Amherst, NY
- $25 - $28 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- ERP systems
- Health insurance
- 401(k)
Quick Apply
Habilitation Specialist 1
State of New York - People With Developmental Disabilities, Office for —West Seneca, NY
- $53,764 - $68,630 a year
- Full-time
- Background check
- Nursing
- RN License
- Paid parental leave
- Paid holidays
7d
Patient Care Specialist, Restorative Dentistry
University at Buffalo —Buffalo, NY
- $60,000 - $75,000 a year
- Background check
- Microsoft Outlook
- Word processing
- Health insurance
- Retirement plan
Ambulatory Clinical Documentation Improvement Specialist- Up to $10,000 Retention Bonus
Catholic Health —Buffalo, NY
- $35.37 - $53.05 an hour
- Full-time
- Hybrid work
- 5 years
- Bachelor's degree
- Travel
- Travel reimbursement
- Health insurance
Quick Apply
5d
Vocational Specialist - FACT Team
Endeavor Health Services —Buffalo, NY
- $24.13 an hour
- Full-time
- Mid-level
- Driver's License
- Bachelor's degree
- AD&D insurance
- Paid holidays
Quick Apply
Vocational Specialist
OLV Human Services —Lackawanna, NY
- $19 - $22 an hour
- Full-time
- Customer service
- Computer literacy
- Bachelor of Science
- Paid holidays
- Disability insurance
Customer Support Specialist
Great Lakes Transport Solutions —Amherst, NY
- $18 - $24 an hour
- Full-time
- High school diploma or GED
- Bachelor's degree
- Organizational skills
- Disability insurance
- Health insurance
7d
Customer Retention Specialist - State Farm Agent Team Member
Melissa Wilson - State Farm Agent —Elma, NY
- $21 - $24 an hour
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
- Opportunities for advancement
Quick Apply
Licensed Esthetician and Facial Specialist (Saturday Only)
Lady Bird Laser Spa —Buffalo, NY
- $20 - $30 an hour
- Part-time
- Mid-level
- In-person
Quick Apply
Employment Specialist
Journey's End Refugee Services-PEO —Buffalo, NY
- $22 - $24 an hour
- Full-time
- Computer literacy
- Mid-level
- Driver's License
Quick Apply
19h
Customer Account Specialist
Imperial PFS —Amherst, NY
- $42,000 - $56,000 a year
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Organizational skills
- Paid training
- Wellness program
Quick Apply
Change Control Specialist III
Nissha Medical Technologies —Buffalo, NY
- $63,000 - $75,000 a year
- Full-time
- Oracle
- Customer service
- Senior level
- Disability insurance
- Health insurance
Quick Apply
Community Specialist | Walden Galleria | BUFFALO, NY
Lululemon —Buffalo, NY
- $20.00 - $25.01 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- Travel
- Health insurance
- Dental insurance
Lead Professional, Biology
WSP —Buffalo, NY
- $92,700 - $125,200 a year
- Office
- Master's degree
- Bachelor's degree
- Paid parental leave
- Disability insurance
Employment Specialist
JOURNEY'S END REFUGEE SERVICES —Buffalo, NY
- $22 - $24 an hour
- Full-time
- Computer literacy
- Mid-level
- Driver's License
19h
Seasonal Benefit Specialist
Onebridge Benefits Inc —Buffalo, NY
- $25 an hour
- Overtime
- Office
- In-person
- Communication skills
- Paid training
Quick Apply
Foster Care Alumni Specialist
COMMUNITY ACTION ORGANIZATION OF WESTERN NEW YORK INC —Buffalo, NY
- $19.23 - $21.63 an hour
- Full-time
- Adults
- Mid-level
- Office
Quick Apply
Pre-Season Tax Professional
H&R Block —Williamsville, NY
- $16 - $80 an hour
- Full-time
- Windows
- High school diploma or GED
- Business development
- Health insurance
- Employee assistance program
HR Professional
Skilled Healthcare Facilities —Buffalo, NY
- $65,000 - $70,000 a year
- Full-time
- Mid-level
- Recruiting
- Communication skills
Quick Apply

I want to receive the latest job alert for retention specialist in williamsville, ny

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

retention specialist jobs near williamsville, ny

Human Resources Specialist jobs in Buffalo, NY

Employment Specialist jobs in Buffalo, NY

Shift Leader jobs in Buffalo, NY

Benefit Specialist jobs in Buffalo, NY

Community Support Specialist jobs in Buffalo, NY

Controls Engineer jobs in Buffalo, NY

Patient Care Technician jobs in Buffalo, NY

Human Resources Specialist jobs in Daly City, CA

Human Resources jobs in Polk County, FL

Human Development Family Studies jobs in Remote

Human Resources Specialist jobs in Torrance, CA

Human Resources Specialist jobs in Dodgeville, WI

Human Resources jobs in Rhode Island

Remote Claims Specialist jobs in New York, NY

Human Resources Specialist jobs in Toledo, OH

Contract Specialist jobs in Philadelphia, PA

Employment Solutions jobs in Lexington, KY

Employment Specialist jobs in Seattle, WA

Employment Specialist jobs in Minneapolis, MN

Clinical Documentation Specialist jobs in Nashville, TN

Customer Account Specialist

Astronics -
East Aurora, NY

Apply Now

Job Details

Full-time
$28 - $32 an hour
5 days ago

Benefits

Health savings account
Employee stock purchase plan
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

High school diploma or GED

Full Job Description

Join our team as a Customer Account Specialist

We are seeking a dedicated and detail-oriented Customer Account Specialist to join our team and help us provide world-class support to our customers. If you enjoy creating positive customer experiences, solving problems, and being a key driver for customer satisfaction, this is your opportunity to thrive in a fast-paced, team-oriented environment. This role requires a comprehensive grasp of company systems, services, policies, and customer service protocols, alongside the ability to navigate complex customer interactions with professionalism. Due to the depth and breadth of tasks involved, the learning curve for mastering the core aspects of this position typically spans over two years. This period provides new team members the opportunity to gain the hands-on expierences and nuanced understanding required to provide exceptional service to a diverse customer base effectively.

What You’ll Do:

Serve as the primary point of contact for customers, addressing inquiries professionally via phone, email, and customer portals.
Process price quotes, accept and manage new orders, and provide consistent updates to customers regarding timelines and delivery.
Efficiently and professionally investigate and resolve customer concerns, including technical issues and delivery challenges, while identifying complex cases or escalations requiring further review and seamlessly transferring them to supervisors or senior team members.
Foster positive relationships and trust with customers to encourage loyalty and retention.
Work closely with internal departments (Sales, Planning, Purchasing, Engineering, Production, Shipping) to fulfill customer needs and ensure exceptional service.
Support process optimization initiatives, provide feedback to leadership, and contribute to efforts that enhance productivity and customer satisfaction.
Maintain customer databases, update records, and ensure order accuracy using company systems.

What You’ll Bring:

Education: High School Diploma or GED required, a college degree is a plus.
Prior experience in customer service, sales, or account management (inside sales preferred).
Manufacturing expperience preferred
Team player with problem solving skills and adaptability to a variety of customer needs.
Strong organizational and multitasking abilities.
Proficiency with basic computer programs.

Why You’ll Love Working Here:

Our Environment:

Flexibility that works: 9/80 schedule with every other Friday off
Competitive rewards: Benefits start the first of the month after hire, quarterly bonus tied to company profitability, 401(k) with 3% company contribution, Employee Stock Purchase Plan, paid holidays (including a full Christmas week shutdown), and comprehensive health/vision/dental coverage.
Work on-site in an engaging, team-oriented office environment.
Contribute directly to innovations that push the boundaries of aerospace technology.

Compensation & Benefits:

Base salary: $28-32/hr, influenced by several factors including experience, skill set, education, certifications, market conditions, and business needs.
Astronics LSI offers a comprehensive benefits package, including:
- Health & Well-being: Health, dental, vision, disability, life insurance, FSA, HSA, and additional voluntary coverage options.
- Financial Security: 401K & Employee Stock Purchase Plan.
- Work-Life Harmony: Employee Assistance Program and a culture that promotes work-life balance.
Due to federal contract obligations, this position may involve access to items subject to U.S. export-control laws. Employment is contingent upon the employee’s authorization to access such items under applicable law. The company does not guarantee and is under no obligation to seek such authorization if it would be necessary.

Additional Considerations:

An offer of employment is contingent on successfully passing a drug test and background check
Ability to read, write and comprehend simple instructions and correspondence.
While performing the duties of this job, the employee is continually required to stand, walk, sit, use hands and arms to pull handles and push buttons and reach objects. Requirements may also include repetitive motions, climbing, balancing, stooping, bending, reaching, kneeling, crouching or crawling.
The employee must occasionally lift and/or move up to 30 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Astronics LSI is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please e-mail [email protected]; or call: 716-655-0800. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

Ready to Soar?

Apply Today! Make an impact, build strong relationship and grow your skills in a supportive and dynamic environment that values exceptional customer service!

Apply Now

Refine Your Search

retention specialist jobs in williamsville, ny

Customer Account Specialist

Customer Success Order Management Specialist

Habilitation Specialist 1

Patient Care Specialist, Restorative Dentistry

Ambulatory Clinical Documentation Improvement Specialist- Up to $10,000 Retention Bonus

Vocational Specialist - FACT Team

Vocational Specialist

Customer Support Specialist

Customer Retention Specialist - State Farm Agent Team Member

Licensed Esthetician and Facial Specialist (Saturday Only)

Employment Specialist

Customer Account Specialist

Change Control Specialist III

Community Specialist | Walden Galleria | BUFFALO, NY

Lead Professional, Biology

Employment Specialist

Seasonal Benefit Specialist

Foster Care Alumni Specialist

Pre-Season Tax Professional

HR Professional

I want to receive the latest job alert for retention specialist in williamsville, ny

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected