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Appointment Scheduler

Lone Star Family Health Center -
Conroe, TX

Apply Now

Job Details

Full-time

Qualifications

Foreign language proficiency
High school diploma or GED
Productivity software

Full Job Description

Appointment Scheduler

Location: Conroe, Texas 77304

Work Arrangement: Hybrid

Employment Type: Full-Time

About This Opportunity

Join our healthcare team as an Appointment Scheduler, where you'll be the first voice patients hear and a critical link in our patient care journey. In this dynamic role, you'll manage incoming calls, schedule appointments, and ensure patients are directed to the right care at the right time.

Key Responsibilities

Answer incoming medical calls with professionalism and compassion, screening calls and taking detailed messages
Schedule, reschedule, and cancel patient appointments efficiently while maintaining accurate records
Enter detailed patient correspondence into health records and relay messages to appropriate clinical staff
Respond to routine patient inquiries and direct callers to the appropriate departments or staff members
Complete patient intake information and verify insurance eligibility
Gather information from providers and patients regarding concerns, escalating to the appropriate team members
Process phone payments for patient balances and collection accounts when necessary
Maintain confidentiality and comply with HIPAA regulations in all patient interactions

Required Qualifications

High school diploma or GED
Minimum 1 year of healthcare-related experience
Bilingual proficiency in English and Spanish (required)
Excellent communication and organizational skills
Proficiency with computer systems, including Microsoft Office and electronic health record (EHR) software such as Athena Health or similar platforms
Ability to multitask and prioritize in a fast-paced environment
Professional demeanor with a positive attitude and strong customer service orientation
Ability to work collaboratively within a team environment

Why Join Us?

We're looking for someone who understands that every call matters and every patient deserves exceptional service. As an Appointment Scheduler, you'll play a vital role in our healthcare delivery, ensuring patients have seamless access to care. If you're bilingual, detail-oriented, and passionate about patient care, this is your opportunity to make a real difference.

Apply Now

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production scheduler jobs in willis, tx

Appointment Scheduler

Scheduler - ASC

Cardiology Office Scheduler

Production Scheduler

Assistant Plant Manager - Future Plant Manager Development Program

Planner/Scheduler Coordinator

Senior Scheduler

Lead Project Scheduler

Medical Practice Scheduler

Technical Master Scheduler

Bilingual Financial Specialist/Scheduler

Pipeline Scheduler

Assistant Wastewater Plant Operator

Student Employee-Ag Business & Plant Science-Assistant

Student Employee-Ag Business / Plant Science-Assistant

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Appointment Scheduler

About This Opportunity

Key Responsibilities

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