Top 8 remote help desk Jobs in willis tx

Experienced Field tech w/ desktop support experience
Texas Business Support MSP —Conroe, TX
- $18 - $20 an hour
- Part-time
- Mid-level
- In-person
- Communication skills
Quick Apply
11d
Helpdesk Technician
Your Business Solutions —The Woodlands, TX
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Service Desk Technician 2
NAES Corporation —Spring, TX
- Monday to Friday
- Hybrid work
- Azure
- Inventory management
- Computer literacy
Quick Apply

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Automotive Managing Service Advisor
ABR Houston —Magnolia, TX
Recover declined work, missed calls, unbooked opportunities, and unsold estimates. Service manager, assistant service manager, fixed ops, dealership,…
$115,000 - $145,000 a year
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4d
Experienced Field tech w/ desktop support experience
Texas Business Support MSP —Conroe, TX
Ability to analyze complex technical problems quickly and develop effective solutions under pressure. Conduct analysis of system logs and network traffic to…
$18 - $20 an hour
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11d

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Part Time Onsite IT Support
Miles IT —Columbus, OH
Documenting work performed and other technical information for our clients. Identify technology solutions based on analysis of customer support needs.
$30 an hour
Technical Operations Manager
DataField Technology Services —Columbus, OH
This role requires in-depth knowledge of a variety of project implementation practices and field concepts for information systems.
$36 - $44 an hour
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5d

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Experienced Field tech w/ desktop support experience

Texas Business Support MSP
Conroe, TX

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Job Details

Part-time | Full-time
$18 - $20 an hour
11 days ago

Qualifications

Desktop computer repair
Mobile device support
Teamwork
Enterprise software
Laptop (troubleshooting support)
In-person customer service
Hardware maintenance
Printer (troubleshooting support)
Productivity software support
Computer hardware
Desktop (troubleshooting support)
Networking equipment (troubleshooting support)
ServiceNow
Network infrastructure management
Telecommunications data network configuration
Peripheral hardware support
Mobile devices

Full Job Description

Overview
Join our dynamic team as an Experienced Field Technician with desktop support expertise, where your technical skills and customer service talent will drive seamless IT operations across diverse environments. In this role, you will deliver hands-on support for computer hardware, software, and network systems, ensuring optimal performance and user satisfaction. Your proactive approach will help maintain robust IT infrastructure, troubleshoot complex issues, and implement solutions that keep our clients connected and productive. If you thrive in fast-paced settings and are passionate about empowering users through technology, this opportunity is perfect for you!

Duties

Provide on-site and remote technical support for desktop computers, laptops, mobile devices, and peripherals across multiple locations
Troubleshoot hardware issues related to computer hardware components, operating systems (Windows, macOS, Linux), and network connectivity
Resolve software problems by diagnosing issues with applications such as Microsoft Office, enterprise software, and custom programs
Manage user accounts and permissions using Active Directory, GPO (Group Policy Objects), and other directory services
Configure and support network devices including routers, switches, firewalls, VPNs (Virtual Private Networks), DNS settings, LAN (Local Area Network), and WAN (Wide Area Network) connections
Assist with the deployment of operating system updates, patches, and security configurations utilizing SCCM (System Center Configuration Manager) and BMC Remedy ticketing system
Support IT infrastructure components such as Microsoft Windows Server environments, TCP/IP protocols, Meraki networking equipment, and network administration tasks
Collaborate with help desk teams using ServiceNow or Jira to document issues, track resolutions, and escalate complex problems when necessary
Conduct analysis of system logs and network traffic to identify root causes of technical issues and recommend improvements
Maintain detailed records of all service requests, incident reports, hardware inventories, and maintenance activities

Requirements

Proven experience in desktop support with a strong background in technical support for various operating systems including Windows (especially Windows 10/11), macOS, and Linux environments
Solid understanding of computer networking concepts such as TCP/IP protocols, DNS management, LAN/WAN architecture, VPNs, firewalls (including Cisco Meraki), and network security best practices
Hands-on experience managing computer hardware components and troubleshooting peripherals like printers and mobile devices
Familiarity with enterprise IT tools such as SCCM for software deployment; GPO for policy management; Active Directory for user account administration; BMC Remedy or ServiceNow for ticketing; Jira for issue tracking
Knowledge of IT infrastructure including servers (Windows Server environments), DNS configuration, TCP protocols, and network administration tasks
Strong communication skills to effectively interact with end-users at all levels while providing clear guidance and support
Ability to analyze complex technical problems quickly and develop effective solutions under pressure
Certifications such as CompTIA A+, Network+, Microsoft Certified Desktop Support Technician (MCDST), or Cisco CCNA are preferred but not mandatory

Embark on a rewarding journey where your expertise makes a tangible impact! We’re dedicated to fostering an inclusive environment that values innovation, teamwork, and continuous growth. If you’re ready to elevate your career in IT support while helping users thrive through technology — we want to hear from you!

Pay: $18.00 - $20.00 per hour

Work Location: In person

Quick Apply

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remote help desk jobs in willis tx

Experienced Field tech w/ desktop support experience

Helpdesk Technician

Service Desk Technician 2

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