POSITION SUMMARY
Assists in overseeing branch organizational, financial, operational, service and growth plans and staff to ensure branch success and become members’ primary financial institution of choice. Maintains direct responsibility for the day to day operations of the Banking Consultant I’s, II’s, and III’s, and ensures the branch culture is professional and focused on sales and service. Underwrites, structures, and closes consumer loans, as well as maintains and services an existing portfolio.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- In the absence of the Branch Manager, is responsible for the operation of the branch, including, but not limited to personnel, service and business performance.
- Partners with Branch Manager on developing the branch business plan, goals and budget. Assists Branch Manager in reporting all branch operating results.
- Identifies and makes recommendations to Branch Manager on policy and procedure changes. Provides regular reporting to management. Implements new or revised changes to procedures and processes.
- Ensures that staff understands and adheres to procedures, policies, and relevant state and federal regulations. Provides guidance and support and serves as a subject matter expert and a resource to staff on policies, procedures, systems and compliance.
- Performs member transactions and consults with members to educate them on features and benefits of products and services. Recommends products and services based on member financial needs. Makes referrals to appropriate departments.
- Enhances member relationships through follow-up activities to include outbound calls.
- Creates a remarkable member experience by responding and providing resolutions to member requests with expertise.
- Performs opening and/or closing duties for the branch.
- Selects, oversees, develops, trains and manages the performance of Banking Consultant I’s and II’s. Provides coaching and feedback to staff to assist them in achieving individual and team goals. Makes hiring decisions, writes performance reviews and submits compensation recommendations. Provides input on Human Resources related actions. Responsible for both individual, department and branch results. Effectively manages staff coverage levels and coordinates work of employees. Performs routine and complex member transactions accurately and efficiently and responds to member requests, problems or complaints. Processes new account applications for individual members and business accounts.
- Performs and coordinates collections/negotiations on problem loans.
- Responsible for maintaining cash drawer, vault and ATM machines.
- Interviews and closes loans for members applying for consumer loans, approving or denying loans within lending authority and recommending on loans above lending authority. Maintains sufficient knowledge to assist with other types of loan applications.
- Actively participates in community relations efforts to contribute to the mission and visibility of Magnifi Financial.
EDUCATION AND EXPERIENCE
- Associates degree in business, finance or equivalent business related field.
- Three years’ work experience in a financial institution and two years previous supervisory/manager experience in a customer service related position; or equivalent knowledge and skills gained through a minimum of 6 years related work experience. Supervisory/Manager experience in a financial institution preferred.
Benefits:
We are committed to investing in our team! Magnifi Financial offers benefits that help everyone achieve their full potential. Full-time employees are eligible for the following benefits (benefits with an asterisk are also available to eligible part-time positions):
- Opportunities for Training and Development *
- Leadership Development *
- Job Level Advancement (ability to move up in your position through training and development) *
- Tuition Reimbursement *
- 32 Hours Volunteer Paid Time Off *
- Paid Time Off - starting at 4 weeks per year for FT; prorated for PT *
- Medical
- Dental
- Vision
- Employer paid Life Insurance/AD&D
- Employer paid Disability Insurance
- Retirement Plan - Employer match up to 4%, eligible for annual profit sharing *
- Paid Parental Leave
- Bonus/Incentive Program
- Health and Wellness Programs *
Pay Transparency:
Salary Range: $52,731/yr. through $79,096/yr.
Salaries vary based on factors such as location, internal equity, skills, experience, education, and qualifications for the role.
Total compensation package varies based on position and may include bonuses, performance-based incentives, commission, and/or discretionary bonuses.
Who We Are:
At Magnifi Financial, we offer a collaborative, friendly environment where we support our employee's growth and development, and create a positive work atmosphere. As a member-owned organization, we are focused on making dreams come true for our members. Our vision is enhancing the lives of members and community through strength, service and growth.
Magnifi Financial has grown to more than 85,000 members, $2.5 billion in assets, over 400 employees, and over 26 branch locations throughout Minnesota and North Dakota. But what hasn’t changed is our focus on the members and communities we serve.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
