HOSPICE RN CASE MANAGER
Job Summary:
The Hospice RN Case Manager is responsible for providing, coordinating, and monitoring comprehensive end-of-life care for hospice clients in accordance with agency policies and federal/state regulations. Ensures safe, compassionate, and individualized care that supports quality of life, patient dignity, and family involvement.
Job Relationships:
- Reports to: Hospice Director (or designated Hospice Administrator)
- Supervisory Responsibilities: Hospice Aides
- Internal Relationships: Other Hospice RNs, Scheduler, Social Workers, Chaplains, Volunteers, Medical Director, IDG team
- External Contacts: Physicians, Pharmacists, Home Health Agencies, Nursing Homes, Hospital Discharge Planners, Clients, Families, and Community Partners
Hours of Work:
This is currently a part-time position, with flexible scheduling based on client needs.
Potential for full-time hours, depending on census and agency needs.
Includes rotating on-call and weekend duties as assigned.
Dress Code:
Professional attire or nursing uniform with agency identification badge.
Essential Requirements:
1. Education & Licensure:
- Graduate of an accredited nursing program.
- Current Minnesota RN license.
2. Experience:
- Minimum 1 year of nursing experience, preferably in hospice, palliative, oncology, or geriatric care.
- Strong clinical assessment and symptom management skills.
- Basic computer proficiency.
3. Personal Qualifications:
- Excellent communication (oral/written) and organizational skills.
- Compassionate, self-motivated, and team-oriented.
- Ability to provide emotional support to families.
- Valid driver’s license, insured vehicle.
4. Knowledge Base:
- Understanding of the dying process and hospice philosophy.
- Familiarity with CMS Conditions of Participation for Hospice.
- Knowledge of pain and symptom control techniques.
- Documentation and care planning experience.
- Infection control, HIPAA compliance, and quality standards.
Physical Demands:
- Frequent driving, bending, squatting, and lifting (25+ lbs).
- Exposure to infections in home and facility settings.
Key Responsibilities:
1. Clinical Care Management:
- Perform initial, comprehensive, and ongoing nursing assessments.
- Develop and implement individualized hospice care plans in collaboration with IDG.
- Manage and coordinate symptom control (e.g., pain, dyspnea, nausea).
- Provide skilled nursing care and guidance to clients and families.
- Educate families on care techniques and the dying process.
- Facilitate advance care planning and understanding of services.
2. Interdisciplinary Collaboration:
- Participate in IDG meetings, ensuring effective coordination of care.
- Communicate timely updates with physicians and care team.
- Coordinate services with hospice aides, social workers, chaplains, and volunteers.
3. Supervision & Oversight:
- Supervise hospice aide services with routine home visits.
- Provide coaching and feedback to hospice aides.
- Ensure aide care plans are up to date and services meet patient needs.
4. Emergency & On-Call Coverage:
- Participate in rotating on-call schedule.
- Respond to urgent calls, assess, and intervene as necessary.
- Document on-call communications and visits.
5. Documentation & Compliance:
- Maintain timely and accurate documentation in EMR.
- Complete all required assessments, care plans, and visit notes.
- Ensure compliance with hospice regulations (e.g., HIS, IDG notes, certifications).
- Submit documentation to physician and DME/pharmacy providers as needed.
6. Family and Community Support:
- Provide emotional support and grief resources to families.
- Serve as a liaison between family, hospice, and other providers.
- Support families through active death and post-death care coordination.
7. Education and Growth:
- Attend mandatory in-services and annual competencies.
- Participate in agency quality improvement initiatives.
- Promote hospice services through professional, compassionate representation.
Pay: $34.04 - $38.33 per hour
Work Location: In person
