Top 1837 Customer specialist Jobs in Willoughby, Oh

Specialist, Crisis Hotline (3pm-11pm)
Signature Health Inc —Painesville, OH
- Extended hours
- Pass drug screening
- HIPAA
- High school diploma or GED
- Health insurance
- Dental insurance
Customer Service Support
Visiting Angels of NEOHIO —Mentor, OH
- From $15 an hour
- Part-time
- Hybrid work
- Background check
- Google Workspace
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
7d
Evening Driver
YESCO Sign & Lighting Service Willoughby OH —Willoughby, OH
- $16 an hour
- Part-time
- Hybrid work
- Driver's License
- Driving
- Outdoor work
- Flexible schedule
Quick Apply
Administrative Assistant
FM —Cleveland, OH
- $26.01 - $43.11 an hour
- Full-time
- 5 years
- Mid-level
- Office
- Disability insurance
- Health insurance
2d
Deputy Clerk of Court (Operations Specialist)
US District Court- Northern District of Ohio —Cleveland, OH
- $46,000 - $70,000 a year
- Full-time
- Microsoft Word
- Customer service
- Writing skills
- Health savings account
- Health insurance
Quick Apply
Distribution Operations
McMaster-Carr —Cleveland, OH
- $95,500 - $108,500 a year
- Forklift
- Bachelor's degree
- US work authorization
- Profit sharing
- Paid parental leave
Guest Services Specialist
Educational Service Center of Cuyahoga County —Valley View, OH
- $56,000 - $60,000 a year
- Online Application
- Google Workspace
- Inventory management
- Word processing
Meeting and Event Operations Lead
Progressive —Mayfield Village, OH
- $61,300 - $81,700 a year
- Hybrid work
- 5 years
- High school diploma or GED
- Driver's License
- Health savings account
- Disability insurance
2d
Fraud Hotline Agent
KeyBank National Association —Cleveland, OH
- $18.75 - $25.00 an hour
- Urgently hiring
- Remote
- High school diploma or GED
- Analysis skills
- In-person
3d
Memory Care Homemaker 10am-6pm $18-24.25 (Full Time)
Vitalia Mentor —Mentor, OH
- $18.00 - $24.25 an hour
- Full-time
- Serving
- 18 years or older
- English
- Disability insurance
- Health insurance
Quick Apply
Manager of Operations
Lake Metropolitan Housing Authority —Painesville, OH
- Full-time
- 3 years
- Bachelor's degree
- Conflict management
Quick Apply
12d
Clinical Supervisor
Murtis Taylor Human Services System —Cleveland, OH
- $58,000 - $65,000 a year
- Weekends as needed
- LMFT
- Nursing
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Registered Dietitian II - Center for Gut Rehab and Transplant
Cleveland Clinic —Cleveland, OH
- $57,510.00 - $87,697.50 a year
- Inpatient
- Mid-level
- Clinic
- Dental insurance
- Vision insurance
Talent Developer
UNITED LABOR AGENCY —Cleveland, OH
- $41,000 - $44,000 a year
- Weekends as needed
- Mid-level
- Office
- Driver's License
- Health savings account
- Disability insurance
Quick Apply
Operations Specialist
Stratos Wealth Partners —Beachwood, OH
- $60,000 - $62,500 a year
- Full-time
- Hybrid work
- Mid-level
- Finance
- Bachelor's degree
- Paid parental leave
- Health savings account
Recovery House Manager (live in position)
Lake-Geauga Recovery Centers, Inc. —Painesville, OH
- $7,500 a year
- Part-time
- Background check
- Adults
- Mid-level
- Employee assistance program
- 403(b)
Quick Apply
Business Solutions Representative
UNITED LABOR AGENCY —Cleveland, OH
- $48,000 - $52,000 a year
- Full-time
- Background check
- Marketing
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Sales Representative
Powers Roofing & Exteriors —Mentor, OH
- Up to $200,000 a year
- Full-time
- Customer service
- Mid-level
- Residential
- Paid training
- Health insurance
Quick Apply
Board-Certified Music Therapist
Re-Education Services —Mentor, OH
- Full-time
- Mid-level
- In-person
- Visual & Performing Arts
- Health insurance
- Dental insurance
Quick Apply
Registered Respiratory Therapist – Neuro Expansion
Cleveland Clinic —Cleveland, OH
- $36.75 - $48.55 an hour
- Rotating weekends
- Medication administration
- PALS Certification
- Hospital
- Dental insurance
- Vision insurance

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Specialist, Crisis Hotline (3pm-11pm)

Signature Health Inc -
Painesville, OH

Apply Now

Job Details

Full-time

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Loan forgiveness

Qualifications

High school diploma or GED

Full Job Description

Description:

At Signature Health, our purpose is to provide integrated healthcare for our community specializing in patients with mental illness and/or addiction because we want people to realize their highest potential. If you align with our core values, putting people first, striving for excellence in the work you do each day and have a can do mindset, then Signature Health is the best place for the next step in your rewarding career. As a full-time employee, you will have access to the following employer/employee paid benefits:

Medical, Dental, Vision, 401k match, HealthJoy - a no cost medical and mental health online resource available Day 1, and much more
Robust earned paid time off program (PTO)
Federal Loan Forgiveness Program (available on eligible roles)
Professional Development Support

SCOPE OF ROLE

Reporting to the Program Manager, Crisis Management, the Specialist, Crisis Hotline you will serve as the first point of contact for individuals experiencing mental health crises, emotional distress, or seeking support for themselves or a loved one. The Specialist, Crisis Hotline will provide crisis intervention, emotional support, risk screening, and resource referrals via phone, chat, and/or text. This role is essential in ensuring callers receive the immediate help they need, whether through de-escalation, safety planning, or connection to appropriate services.

HOW YOU’LL SUCCEED

Answer incoming crisis hotline calls, texts, and chats with professionalism and empathy.
De-escalate individuals in crisis using active listening, validation, and problem-solving techniques.
Determine the severity of a crisis, including screening for the risk of harm to self or others, and respond accordingly.
Collaborate with emergency responders, clinicians, and community resources when necessary.
Conduct risk determinations using standardized tools and guidelines.
Provide callers with appropriate referrals to mental health services, community resources, and emergency services when needed.
Maintain knowledge of local, state, and national mental health resources.
Accurately document all calls, interventions, and referrals in the electronic health record (EHR) or crisis documentation system.
Adhere to all HIPAA, confidentiality, and ethical guidelines.
Participate in required training, supervision, and professional development.

Requirements:

KNOWLEDGE & EXPERIENCE

High School Diploma required.
Qualified Behavioral Health Specialist (QBHS) designation preferred.
Prior experience in customer service, crisis intervention, social services, or behavioral health strongly preferred.

WORKING CONDITIONS

Work will generally be performed on-site.
Work involves potential exposure to patients experiencing agitation, which may increase risk for disruptive or aggressive behavior.
Flexibility to work evenings and extended hours is required.
Requires periods of sitting, standing, telephone, and computer work.
Hearing: adequate to hear clients or patients in person, over the telephone or through telehealth technology.
Speaking: adequate to speak to clients or patients in person, over the telephone or through telehealth technology.
Vision: Visual acuity adequate to perform job duties, including reading information from printed sources and computer screens.
Physical effort required: occasional lifting and carrying items weighing up to 15 pounds, unassisted.
Possible exposure to blood borne pathogens while performing job duties.
Frequent bending, reaching, and repetitive hand movements, standing, walking, squatting and sitting, with some lifting, pushing and pulling exerted regularly throughout a regular workday.
Sufficient dexterity to operate a PC and other office equipment.

This Success Profile is not an exhaustive list of all functions or requirements that you may be required to perform; you may be required to perform other job-related assignments as requested by your supervisor or the company. You must be able to perform the essential functions of the position satisfactorily; however, if requested, reasonable accommodations may be made to enable you to perform the essential functions of this job, absent undue hardship. Signature Health may revise this Success Profile at any time, with or without advanced notice.

All employees of Signature Health are required to comply with the Signature Health Annual Influenza Vaccination Policy. This policy requires employees to obtain an annual flu vaccination. A medical and/or religious exemption may be submitted for review by the Signature Health Review Committee. Exemption requests are not guaranteed to be approved. Signature Health is a drug-free workplace. After receiving a conditional job offer, all applicants must successfully pass a pre-employment drug screen.

#INDSH1

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Refine Your Search

customer specialist jobs in willoughby, oh

Specialist, Crisis Hotline (3pm-11pm)

Customer Service Support

Evening Driver

Administrative Assistant

Deputy Clerk of Court (Operations Specialist)

Distribution Operations

Guest Services Specialist

Meeting and Event Operations Lead

Fraud Hotline Agent

Memory Care Homemaker 10am-6pm $18-24.25 (Full Time)

Manager of Operations

Clinical Supervisor

Registered Dietitian II - Center for Gut Rehab and Transplant

Talent Developer

Operations Specialist

Recovery House Manager (live in position)

Business Solutions Representative

Sales Representative

Board-Certified Music Therapist

Registered Respiratory Therapist – Neuro Expansion

I want to receive the latest job alert for customer specialist in willoughby, oh

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