Drive Thru Sales Team Member - FT - Middlefield
Hartville Hardware —Middlefield, OH
- Full-time
- 18 years or older
- Inventory management
- Pass drug screening
- Health insurance
- Dental insurance
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Drive Thru Sales Team Member - FT - Middlefield
Hartville Hardware —Middlefield, OH
Greet guests promptly and warmly as they arrive at the drive-thru, providing a welcoming and professional experience. MIDDLEFIELD, OH | LUMBER DRIVE-THRU SALES.
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Drive Thru Sales Team Member - FT - Middlefield

Hartville Hardware -
Middlefield, OH

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Forklift Certification
Customer communication
Forklift
High school diploma or GED

Full Job Description

Hartville Hardware

MIDDLEFIELD, OH

HARTVILLE HARDWARE & LUMBER · AN HRM ENTERPRISES COMPANY

You Belong Here.

Lumber Drive-Thru
Sales Team

MIDDLEFIELD, OH | LUMBER DRIVE-THRU SALES

FULL-TIMEHOURLYVENINGS & SATURDAYS REQUIRED

LOCATION

Middlefield, OH

EMPLOYMENT TYPE

Full-Time · Hourly

WEEKLY HOURS

40 hrs/week

AVAILABILITY

Evenings until 7 PM
& Saturdays Required

MINIMUM AGE

18 Years Old
Required

EDUCATION

High School
Diploma / GED

STORE HOURS

Monday – Friday6:00 AM – 7:00 PMSaturday7:00 AM – 5:00 PM

ABOUT HRM ENTERPRISES

Since 1939, HRM Enterprises, Inc. has grown from a small family-owned business into a diverse group of companies with a shared purpose: to serve others with integrity and excellence.

Our family of businesses includes Hartville Hardware & Lumber, the nation's largest independently owned hardware store; Hartville Kitchen, known for its homestyle meals, bakery, and 500-seat entertainment venue; The Shop at Hartville Kitchen, with 25,000 square feet of retail space, and the Hartville MarketPlace & Flea Market, the largest indoor/outdoor market of its kind in the country. Together, these businesses make our Hartville campus a destination for guests searching for quality, community, and connection.

Beyond the Hartville campus, HRM Enterprises is the parent company to Hartville Hardware in Middlefield, Hartville Contractors Supply, Top Advantage Surfaces, Lehman's, HRM Fulfillment Center, Go & Glow Car Wash, and Coshocton Lumber Company. Across all locations, over 900 team members serve with purpose each day.

At HRM Enterprises, our approach is simple: treat others the way you'd want to be treated. This belief shapes how we serve our guests and how we care for each other. We're committed to being the best place to work by offering Sundays off, family-friendly hours, competitive benefits, and meaningful perks like team events, milestone celebrations, and team member discounts.

POSITION OVERVIEW

As a Lumber Drive-Thru Sales Team Member at Hartville Hardware Middlefield, you are the first and last impression our guests have as they purchase lumber and building materials. You will assist guests in selecting the right products, process their orders efficiently, and safely load materials onto their vehicles — all while delivering the exceptional service Hartville Hardware is known for.

This full-time role requires forklift operation, a strong commitment to safety, and genuine enthusiasm for helping people complete their building projects. If you are a team player who thrives in an active, outdoor environment and takes pride in efficient, friendly service — we want to meet you.

FORKLIFT CERTIFICATION REQUIREDApplicants must be a minimum of 18 years old. Forklift operation is a core function of this role. Prior experience is a plus; training will be provided.

KEY RESPONSIBILITIES

GUEST SERVICE & SALES

Greet guests promptly and warmly as they arrive at the drive-thru, providing a welcoming and professional experience
Assist guests in selecting the right lumber and building materials based on their project needs
Provide detailed information on products, pricing, and available promotions
Address guest inquiries and concerns with professionalism and a focus on resolution
Ensure every guest leaves with a positive and memorable experience

DRIVE-THRU OPERATIONS

Process guest orders efficiently and accurately using the point-of-sale system
Collaborate with team members to retrieve, stage, and package customer orders
Verify all products are in good condition and ready for pick-up prior to loading
Maintain a clean, organized, and safe drive-thru area at all times
Partner with the warehouse team to restock products and maintain inventory availability

FORKLIFT OPERATIONS

Safely operate a forklift to move, load, and organize inventory and materials in the drive-thru area
Perform routine safety checks and required maintenance on forklift equipment
Follow all safety protocols and company guidelines while operating equipment

LOAD HANDLING

Safely and efficiently load purchased materials onto customers' vehicles
Ensure all loads are secure and balanced before the guest departs
Provide guidance on securing loads to ensure safe transportation

SAFETY & COMPLIANCE

Adhere to all safety protocols when handling materials, operating equipment, and assisting guests
Report any safety hazards or incidents to management promptly
Maintain compliance with all company policies and OSHA guidelines

WHAT WE ARE LOOKING FOR

Previous experience in a customer-facing role, preferably in retail, lumber, building materials, or a related environment
Strong verbal communication skills with the ability to listen to and understand guest needs
Forklift operation experience is a plus; training provided to the right candidate
Attention to detail in processing orders, handling payments, and product selection
Ability to keep the drive-thru area organized and ensure smooth order fulfillment
Comfort with point-of-sale systems and other technology used to process transactions
A collaborative team player who communicates effectively with coworkers and management
Ability to handle heavy materials and work in an active, physical, outdoor environment
Must be a minimum of 18 years old
High school diploma or GED required
Must be available evenings until 7:00 PM and most Saturdays

PHYSICAL REQUIREMENTS

LIFTING

Heavy Materials
Regularly

ON YOUR FEET

Full Shift
Outdoors

FORKLIFT

Operation
Required

MOVEMENT

Bending, Reaching
& Carrying

OUR VALUES & WHAT WE EXPECT

We seek individuals who thrive in a collaborative environment and share our commitment to going above and beyond for every guest. Our core values guide everything we do:

We Do Whatever It Takes

We Give More Than Is Expected

We Are Long-Term Focused

WHY YOU WILL LOVE IT HERE

Sundays Off

Competitive Pay

Medical, Dental & Vision

401(k) with Company Match

Paid Time Off (PTO)

Team Member Discounts

Wellness Programs

Professional Development

Family-Friendly Hours

Team Events & Milestone Celebrations

COMPENSATION PACKAGE

Competitive PayWe offer competitive hourly pay commensurate with your skills, experience, and the current market standards.
Comprehensive BenefitsFull medical, dental, and vision insurance coverage for you and your family.
Paid Time OffGenerous PTO allowance to help you maintain a healthy work-life balance.
Retirement Planning401(k) retirement savings plan with company matching to support your long-term financial security.
Team Member DiscountsExclusive discounts on our products and services, reflecting our appreciation for valued team members.
Wellness ProgramsParticipation in wellness programs designed to enhance your overall health and well-being.
Professional DevelopmentOngoing opportunities for growth and development within HRM Enterprises.

If you are passionate about customer service, enjoy working in a hands-on outdoor environment, and want to be part of something new and exciting — we invite you to join our Middlefield Hartville Hardware family.

Hartville Hardware

MIDDLEFIELD, OH

HARTVILLE HARDWARE & LUMBER · AN HRM ENTERPRISES COMPANY

You Belong Here.

PRE-EMPLOYMENT SCREENING

All offers of employment are contingent upon the successful completion of a hair follicle drug screening and a criminal background check prior to your first day of employment.

HRM Enterprises, Inc. is an Equal Opportunity Employer.

Quick Apply

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Drive Thru Sales Team Member - FT - Middlefield

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