Top 102 Guest service agent Jobs in Willow Grove Pa

Marketing Leasing Agent - College Grads - Apply Today
Petrucci Residential —Willow Grove, PA
- $22 - $25 an hour
- Full-time
- CRM software
- Customer service
- Office
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Hilton Garden Inn, Ft. Washington, PA —Fort Washington, PA
- Part-time
- Hotel
- Accounting
- Entry level
Quick Apply
Front Desk Agent
Marriott International, Inc —Horsham, PA
- Full-time
- Hotel
- Front desk
- Entry level
Front Desk Agent
Courtyard Montgomeryville —North Wales, PA
- Computer literacy
- Hotel
- High school diploma or GED
3d
Front Office Agent
Loews Philadelphia Hotel —Philadelphia, PA
- Weekends as needed
- Ability to walk for extended periods
- Hotel
- Military encouraged
- Paid holidays
- Health insurance
Quick Apply
Hotel Front Desk Agent
Radisson Hotel Philadelphia Northeast —Trevose, PA
- $16 - $17 an hour
- Full-time
- Hotel
- Accounting
- In-person
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agent
Kimpton Hotels & Restaurants —Philadelphia, PA
- $18.50 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Guest Services Agent
Sheraton Valley Forge —King of Prussia, PA
- Full-time
- Hotel
- Ability to lift 50 pounds
- Ability to sit for extended periods
- Health insurance
- Dental insurance
Quick Apply
Part-Time Front Desk Agent
Radisson Hotel Philadelphia Northeast —Feasterville-Trevose, PA
- $15 - $16 an hour
- Part-time
- In-person
- Communication skills
- Entry level
- Free parking
- Health insurance
Quick Apply
7d
Overnight Guest Service Agent
Kimpton Hotels & Restaurants —Philadelphia, PA
- $21 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
- Health insurance
- Dental insurance
Quick Apply
6d
Hotel Front Desk Agent
Homewood Suites Warrington/Doylestown —Warrington, PA
- $15 - $16 an hour
- Weekends as needed
- Hotel
- US work authorization
- In-person
- Health insurance
- Dental insurance
Quick Apply
2d
At Your Service Agent
Marriott International, Inc —Philadelphia, PA
- Full-time
Hotel Front Desk Agent
Delta Hotel Philadelphia Airport —Philadelphia, PA
- Hotel
- High school diploma or GED
- Organizational skills
Quick Apply
Front Desk Agent Fri-Mon
Choice Hotels Comfort Inn —Horsham, PA
- From $15 an hour
- Part-time
- Hotel
- In-person
- Communication skills
- Paid time off
Quick Apply
1d
Guest Service Agent (Front Desk Agent)
LANGHORNE HOTEL MANAGEMENT LLC —Langhorne, PA
- $15 - $17 an hour
- Part-time
- Residential
- Hotel
- High school diploma or GED
- On-the-job training
Quick Apply
12d
On Call Front Desk Agent
Four Seasons —Philadelphia, PA
- Part-time
- Hotel
- US work authorization
- Military encouraged
- Health insurance
- Dental insurance
Front Desk Sales Associate
PCRK Group —Jenkintown, PA
- Part-time
- Ability to stand for extended periods
- Communication skills
- Entry level
Quick Apply
Overnight Guest Service Agent
AKA University City —Philadelphia, PA
- Weekends as needed
- Residential
- Hotel
- High school diploma or GED
Quick Apply
Guest Service Agent
Candlewood Suites Bensalem-Philadelphia Area —Bensalem, PA
- Part-time
- Serving
- Basic math
- Hotel
Quick Apply
Guest Service Agent
Westin Philadelphia —Philadelphia, PA
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
5d

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guest service agent jobs near willow grove pa

Marketing Leasing Agent - College Grads - Apply Today

Petrucci Residential
Willow Grove, PA

Quick Apply

Job Details

Full-time
$22 - $25 an hour

Benefits

Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Employee discount
Life insurance

Qualifications

Customer service
Associate's degree

Full Job Description

Job description

Leasing Specialist

Working under the direction of the on-site Property Manager, the Leasing Specialist will call prospects, schedule tours, outside marketing and meet leasing goals set by Property Manager. Additional duties relating to leasing apartments and assisting the residents with matters that pertain to their apartment living and experience. The Leasing Specialist will be able to handle all resident matters and will assist in managing the office.

Administrative

· Answer telephones in a professional, business-like manner. Manage leads in CRM software, prepare leases and move in paperwork.

· Welcome walk-in guests, prospective tenants, current tenants and vendors.

· Prepare leases for signature by Tenant and Property Manager; collect security deposits, and rents.

· Perform walk-through of apartment with tenant at move in and move outs.

· Answer questions pertaining to rent payments, late fees, lease breaks, the lease itself, property Rules and Regulations, and all rental aspects.

· Be able to compose resident violation letters for review and signature by Property Manager.

· Relay tenant requests, problems and inquiries promptly and completely to Property Manager after you exhausted all your efforts to resolve their requests, problems, and inquiries.

· Treat all tenant’s information in a confidential manner.

· Walk the property every other day to check for property concerns and resident violations.

· Ensure that the property office is organized and runs smoothly pursuant to company policies and procedures in the absence of the manager.

· Responsible for validation of all input including traffic, prospects, applications, leases, move outs, deposits, TFM, and adjustments.

· Understand computer functions and maintain accurate data files.

Leasing

Ensures that lease files are complete and that completion of leases is being executed properly.
Responsible for offices opening on schedule, condition of office, and model apartment
Show apartments to prospective tenants, provide information regarding rents, apartment availability, and qualifying requirements.

· Process rental applications, submit credit checks, and gather all the information required by future residents for qualification by Property Manager. Application approval should be given within 3 days.

· Send Welcome letters and a follow up phone call immediately after approval.

· Follow and obey all Fair Housing Rules and Regulations.

· Inspect grounds, models, and leasing office as directed for curb appeal and marketability.

· Lease Apartments by showing models and/or available apartments and aggressively sell the products and services of the property.

· Respond to site visits or telephone inquires. All inquires must be answered same day as received.

· Site and off-site tours include, but are not limited to, showing and walking prospects around the property in order to sell all property amenities and available apartments.

· Follow established policy and procedures in the qualification, screening, and acceptance of applicants for residency. No application can be approved without PM’s approval – delete – we allow our managers to approve – only call if a problem

· Maintain company customer service standards.

· Respond to resident requests and work with residents to resolve resident problems and complaints. Follow through to ensure issues are resolved.

· Shop competition and have knowledge of the demographics of the property’s market area.

· Set up appointments with local businesses to introduce our rental properties and employee discount programs along with monthly incentives – we don’t currently do

· Help with advertising properties.

· Propose marketing campaigns and/or advertising to Property Manager to gain resident occupancy.

· Responsible for move-in paperwork, welcome packets and welcome gift.

RESIDENT RELATIONS

· Maintain a positive customer service attitude.

· Inspections with residents move-in/move-outs.

· Review all notices to vacate to determine the cause of the move-out.

· Initiate and implement policies/procedures to maintain resident communications; e.g., complaints, service requests, etc.

MARKETING/LEASING

· Conduct market surveys monthly and provide trend report information. Shop competition and be aware of neighborhood market conditions.

· Welcome and show community to prospective new residents. Also, handle incoming phone calls from prospective new residents and complete appropriate paperwork.

· Maintains awareness of market/industry conditions and trends via trade publications, professional organizations, etc

Non-Essential Job Functions

· Perform other duties as required and asked by your manager.

· Assist in organizing functions including parties and newsletters.

Job Type: Full-time

Pay: $22.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Tuition reimbursement
Vision insurance

Ability to Commute:

Willow Grove, PA 19090 (Required)

Work Location: In person

Quick Apply

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guest service agent jobs in willow grove pa

Marketing Leasing Agent - College Grads - Apply Today

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