About This Role
The Director of International Logistics leads and optimizes Ace Hardware’s overseas supply chain, import distribution center operations, and global trade compliance across a $500M+ international sourcing network with a strategic mandate to scale to $1B. This role owns end‑to‑end logistics strategy from overseas origin through import distribution centers and inbound to regional supply centers, balancing cost, service, inventory, and compliance. The position drives multi‑year strategies that leverage global volumes, partnerships, and systems to create competitive advantage while maintaining operational excellence and regulatory integrity. Reporting to the Chief Supply Chain Officer, this leader partners closely with senior executives across supply chain, finance, merchandising, and legal to manage risk, performance, and long‑term scalability.
What You’ll Do
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Lead international logistics, import distribution center operations, and trade compliance strategy across global supply lanes
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Develop and execute multi‑year logistics and import strategies to support scale, cost reduction, and service performance
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Oversee import distribution center operations, including roadmap development, system strategy, and transition from third‑party to Ace‑managed operations where applicable
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Manage a $20M annual import distribution center operating budget, including variance analysis and executive‑level reporting
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Lead international transportation planning across ocean, air, and inland freight with focus on service, cost, and inventory optimization
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Own service provider sourcing, requests for proposal, negotiations, onboarding, and performance management across global logistics partners
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Direct trade compliance programs including customs compliance, Customs‑Trade Partnership Against Terrorism, and Importer Self‑Assessment participation
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Oversee international vendor payment processes, letters of credit, freight, duty, and service provider invoice management
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Drive analytics, network optimization, and key performance indicators to improve cost, service, and operational efficiency
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Lead and develop logistics and compliance teams, fostering accountability, growth, and high‑performance execution
Who You Are
You are a strategic, operationally grounded leader who thrives in complex global supply chains. You balance big‑picture strategy with disciplined execution and are known for your ability to lead teams, manage risk, and deliver results at scale.
Required Skills
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Minimum of 15-20+ years of experience managing an International Logistics and Compliance and/or Import Operations Department
- Senior leadership experience in international logistics, import operations, or global supply chain management
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Expertise in international transportation, customs compliance, and global trade programs
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Proven experience managing large budgets and complex service provider relationships
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Strong negotiation, analytical, and financial acumen
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Experience leading and developing high‑performing teams
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Excellent executive communication and cross‑functional partnership skills
Preferred Skills
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Experience scaling import or logistics operations during periods of rapid growth
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Familiarity with large‑scale distribution center or third‑party logistics transitions
#LI-JK1
Compensation Details:
$189600 - $260800 per year
Why should you join our team?
We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don’t often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand.
In addition to providing our employees a great culture, Ace also offers competitive benefits* that address life’s necessities and perks, many of which expand and improve year after year, including:
Incentive opportunities, based on role/grade level (company growth over the past 5 years resulted in incentives being paid out at an average of 122% of your target opportunity!)
Generous 401(k) retirement savings plan with a fully vested matching contribution the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 10% of total eligible compensation
Comprehensive health coverage (medical, dental, vision and disability – up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents
21 days of vacation immediately available (prorated in the first year) and up to 6 paid holidays depending on the month of hire
Company Car, phone and fuel card are provided for field-based positions
Your career at Ace is more than just a job. It’s a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities – and we support our employees in doing the same by offering an annual Ace Cares Week, 20 hours off work per year to volunteer at an organization of your choice, opportunities to help Children’s Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation
Ace invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review
We know the work environment matters. That’s why Ace holds frequent campus events like Employee Appreciation Week, vendor demos, cookouts, and merchandise sales
We bring them to you! Services such as mobile spas, auto maintenance, car wash and detailing, dry cleaning, dentists, eye doctors, flu shots, recycling and more!
Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more
Birth/Adoption bonding paid time off
Adoption cost reimbursement
Employee Assistance Program (EAP) – access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events
Identity theft protection
- Benefits are provided in compliance with applicable policies.
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We want to hear from you!
When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven't, but we'd like you to. Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America's best kept secrets.
Equal Opportunity Employer
Ace Hardware Corporation is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.
Disclaimer
The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual’s education, training and experience, the position’s work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.
Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview.
This written “Position Description” is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Corporation reserves the right to change job duties, including essential job functions, according to business necessity.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
